GPDQ Opiniões 

1249
TrustScore: 4 em 5

3,8

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Classificada 1 em 5 estrelas

Having booked for a test at your Exeter airport branch for 10am on the 1st of July with an explicit request that the results should be received by 10am on the 2nd, we eventually received the results... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was only one person before us, so no long queues. Everything was explained in a calm, friendly manner. We were also given enough information about how to access the results and the expected time fram... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After having been badly let down by Lloyds Pharmacy at 3pm the day before flying (cancelled appointment without telling us), we got to GPDQ at Exeter Airport by 4pm and the team were efficient, quick... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Very quick response and test results but hardly surprising as exactly the same lateral flow I would do at home. Pleasant staff and really helpful especially as it was as stressful situation of having... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Médico de família

Escrito pela empresa

GPDQ provides nationwide healthcare services for individuals, businesses, and the NHS. We harness the benefits of technology to deliver better local access to healthcare. Our services include GP consultations, Covid testing, physiotherapy, mental health, audiology, health checks, blood tests, vaccinations and more.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(1249)

2 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

While the overall experience was…

While the overall experience was excellent I'm afraid cannot give it a five star rating, which is what the service I received deserves, because I have to challenge the whole idea of testing for Covid anymore. It is no longer necessary to provide a negative test to fly to most countries insisting we still do in certain instances seems to me that it's just another way of extorting money from the already overstretched public.

11 de agosto de 2022
logótipo da GPDQ

Resposta da GPDQ

Hi Richard, thank you so much for your feedback, we are stopping our services at the end of this month as most of the counties removed all the Covid restrictions. All the best

Classificada 4 em 5 estrelas

Good customer service

We received a form with the wrong nationality printed on it which - if we hadn’t spotted it - could have caused us difficulty at the airport. Nevertheless, mends were quickly made due to good customer service and the testing procedure was also quick and efficient.

24 de agosto de 2022
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Resposta da GPDQ

Hello Duncan, thank you for taking the time to leave a review. All personal details are saved on the booking form at the time of booking so not sure how the error happened. I am glad to hear we were able to resolve the issue quickly and would like to apologise for the inconvenience caused.

Classificada 1 em 5 estrelas

I got a positive result despite tesing…

I got a positive result despite tesing negative three times in consecutive days with other providers.
I forgot to mention you didn't sent me my son's result you sent it to my wife and when I asked two more times for a copy of his certificate they sent my wife my daughter's certificate. Talk about incompetence, let alone serious breaches of GDPR!

23 de agosto de 2022
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Resposta da GPDQ

Hi Tim, thank you for taking the time to review the service. All results are processed by the lab and reported accordingly. I am sorry to hear you tested positive and for the negative experience!

Classificada 5 em 5 estrelas

Very helpful

I booked the wrong day and received an email that evening, very politely asking if I had meant to book for the following week and offering to rebook an appointment on the correct day, which was duly done. I was sent directions,which were very easy to follow and when we arrived were tested straight away and sent the results by email. The staff were friendly, helpful and efficient. What more could you want!

22 de agosto de 2022
Classificada 5 em 5 estrelas

it was quite quick

it was quite quick , we went to norwich airport for the test . the staff was quite polite and helpful during the process

16 de agosto de 2022
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Resposta da GPDQ

Thank you, we appreciate the review

Classificada 1 em 5 estrelas

Complete mess including false positive

I was given one accurate (negative) PCR test result and certificate and two others (one negative and one positive). This is an utterly unacceptable breach of protocols. It would be be MINUS 5 if the firm had not moved quite quickly to clear things up after I alerted them. Still not good enough.

15 de agosto de 2022
logótipo da GPDQ

Resposta da GPDQ

Hi Robert, so sorry to hear you did't have a positive experience with our testing team.

Classificada 5 em 5 estrelas

Holiday Savoiours

We had to make a last minute appointment because Lloyds Chemist cancelled on us 5 hours prior to our scheduled times

13 de agosto de 2022
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Resposta da GPDQ

Thank you so much for the review, we hope to see you again soon

Classificada 5 em 5 estrelas

Easy experience

Easy experience everything went to plan, but was disappointed to have to pay £3 for under 30 minutes parking at Bournemouth airport. Thought GPDQ should have passes for their customers, but guess the airport makes the rules with parking charges.

12 de agosto de 2022
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Resposta da GPDQ

Thank you for the review we always take onboard any feedback given

Classificada 1 em 5 estrelas

Dreadful experience

Dreadful experience, the test was performed far too deep and not horizontally as it should have been. I was in pain for one day and now, a month later, the pain is coming back.

10 de agosto de 2022
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Resposta da GPDQ

Thank you for taking the time to write a review, so sorry to hear you still have a pain. Would you mind sending us more info on support@gpdq.co.uk so we can investigate further?

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