Grade Potential Opiniões 

182
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My tutor Fabrizio is very kind and patient with me. I am currently learning Italian and although I have many struggles, he tries his best to help me learn. He breaks things down very clearly and I am... Ver mais

Classificada 5 em 5 estrelas

When I first told the company what I was looking for, someone got back to me within 2 hours. They had already found someone to help with graduate level statistics. The tutor and I were discussing my... Ver mais

Classificada 5 em 5 estrelas

Tiffany is Great! She has made a great deal of progress with Cash in a very short period of time. He likes her and is actually showing an interest in finally starting to read. She is a good asset t... Ver mais

Classificada 5 em 5 estrelas

My daughter worked with Michael and he was wonderful! “It was a good experience so far and he helped me understand better.” These are my daughter’s exact words. He listened to her challenges she is... Ver mais

Informações sobre a empresa

  1. Serviço de aulas particulares
  2. Fornecedor de serviços de carreira e educação
  3. Professor particular

Escrito pela empresa

At Grade Potential, we believe the most impactful learning doesn’t need to happen through a screen. It happens face-to-face. It’s not just our preference, it’s the foundation of how we work with students and families every day. We focus on in-person tutoring because we’ve seen what happens when students build real relationships with the people helping them. We match each learner with a local, vetted educator who meets with them at home or at a location that works for the family. It’s familiar, consistent, and built for sustainable progress. We know every family’s needs are different. That’s why we offer virtual sessions when needed, especially for students in rural areas, with inconsistent home time, or who simply prefer learning online. But our model is intentionally built around real-life connection and in-person support because those elements tend to lead to stronger outcomes over time. Whether the subject is elementary reading or graduate-level writing, we help families find the right tutor for their needs, their pace, and their goals. And from first outreach to final session, we handle the logistics, the communication, and the follow-through, so the focus stays where it should: on consistent, high-quality learning.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,7

Todas as opiniões

(182)

181 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Don’t walk, RUN

Very helpful with my son’s reading. His grades are improving and I’m happy I wasn’t afraid to get him the help he needed. Thank you grade potential!!! Even when I moved from VA to another state, they helped me find a tutor for our new address!

19 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I hired tutors from grade potential…

I hired tutors from grade potential since my son was in middle school. All of his tutors helped him a lot to improve his grades. I purchased a package deal hours and paid it off so whenever he needs several sessions for a specific class, we just reach out to the grade potential representatives and they are very helpful to match my son with a tutor.

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We couldn’t be happier with my…

We couldn’t be happier with my daughter’s tutor. He is patient and has been incredibly helpful with high school math. After just three tutoring sessions, my daughter passed her final exam with an 86%. She had struggled with math all school year, so this improvement truly means a lot to us.

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We had a great experience with grade…

We had a great experience with grade potential 🩷 we signed up Thursday 12/4/25 and by Friday, we had our first session. We had Angela for a tutor and my teenage daughter really hit it off with her. My daughter had 3 sessions! Feels very confident about her test tomorrow. We are so grateful for the quick response and action to help us! Will keep them in mind if we need tutors again!

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The tutor was found very quickly and…

The tutor was found very quickly and met all our expectations. All qualifications were met, and the program for online tutoring is an amazing place with many functions to make the learning process interactive. The tutor is very intelligent and amazing at explaining.

27 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

We first enrolled with Grade Potential…

We first enrolled with Grade Potential Tutoring in Austin, Texas last year. The tutor assigned to my daughter was excellent—she enjoyed working with her, and I believe the sessions had a positive impact on her grades.

When summer arrived, we decided to pause tutoring services since our schedule becomes much busier due to frequent out-of-state travel. I notified Grade Potential that we would not be using tutoring services during the summer, requested that billing be stopped, and indicated we would resume once the school year began.

However, I later noticed continued billing from Grade Potential despite my previous notification. Assuming it was an oversight, I contacted their office and spoke with a representative who reversed the charges. I believed that resolved the issue and that we would restart services when school resumed.

To my surprise, while reviewing my credit card statement later, I discovered several additional unauthorized charges from Grade Potential. I contacted them again, and while the charges were again reversed, I expressed frustration and requested that no further billing occur unless we were actively using their services.

When the new school year began, our previous tutor was no longer with the company, so we requested a replacement. The new tutor was excellent as well. Unfortunately, her visit reminded me to review my account again—at which point I discovered three more unauthorized charges made during the months we were not receiving services.

I contacted the company a third time to request refunds and expressed my displeasure with their billing practices. I was referred to a manager, to whom I explained the situation. The manager offered to refund only two of the three unauthorized payments, stating that their system required at least one charge to keep the account active.

This explanation is unacceptable. Their internal computer system should not result in customers being charged for services not rendered. I made it clear that I expected a full refund and explained that we would continue only if the issue was resolved. Otherwise, we would terminate our business relationship.

The manager was dismissive, spoke over me during the conversation, and was generally unprofessional. As a result, I decided to discontinue doing business with Grade Potential Tutoring. This is disappointing because the tutors themselves were excellent. Unfortunately, the company’s billing practices and poor customer service overshadow their good work.

I will no longer be using Grade Potential Tutoring and would advise others to proceed with caution unless they are comfortable being billed for services they did not receive.

I have since contacted my credit card company, explained the situation, and was promptly reimbursed for the unauthorized charges.

17 de outubro de 2025
Opinião espontânea

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