GritStone Cycles Opiniões 163

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a replacement wheel after I got doored and my front wheel was bent into the kerb. A quick Google search found Gritstone’s price to be £20 cheaper than everywhere else. I hadn’t heard of... Ver mais

Classificada 5 em 5 estrelas

I have just inherited a good quality bicycle which came with a truly horrid hard and narrow saddle. I couldn't live with this and so had a look on Ebay. For about £10 (I can't remember exactly) I or... Ver mais

Classificada 1 em 5 estrelas

Update - this has been resolved by Gritstone Avoid - will not use again. Tried to order item via website however it was unresponsive so purchased item via eBay store. Ended up with 2 of the same.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having had previous locked bikes stolen or locks seized up requiring paid removal, the Kryptonite lock I got has not failed me over the year I've had it - my longest lasting one yet. Great service wi... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para bicicletas
  2. Loja de bicicletas
  3. Loja de motos
  4. Loja de skate

Informação fornecida por diversas fontes externas

GritStone Cycles, Quality Parts & Accessories for Bicycles Mountain Bikes BMX & Other Two Wheelers


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

163 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great price, lightning fast dispatch

I ordered a replacement wheel after I got doored and my front wheel was bent into the kerb. A quick Google search found Gritstone’s price to be £20 cheaper than everywhere else. I hadn’t heard of Gritstone but thought it worth a go.

I placed my order at 07.41 and at 10.55 I received dispatch confirmation! 48 hrs later the wheel arrived, very carefully wrapped up and well protected for transit and in pristine condition. I was able to be back on my commuting bike in time for riding out to Surrey for a residential work weekend which was really helpful.

Based on this experience I would highly recommend Gritstone Cycles.

7 de abril de 2022
Classificada 1 em 5 estrelas

No customer service

Do not use this company if you require refund
I used Gritcycles email messaging service and left message on their customer service telephone
No reply
Your contact system does not work
Can you help thanks

3 de março de 2022
logótipo da GritStone Cycles

Resposta da GritStone Cycles

We have checked all our messaging systems and have not had anything from you. As previously replied, as a preference, please use eBay messaging to contact us as this was an eBay purchase or send a direct email to our customer services email address.

Classificada 1 em 5 estrelas

Very bad experience of buying from this…

Very bad experience of buying from this company they took money but never delivered item, if its hrms delivery company falt that's not my isemy issue is that I paid to a company for an item promised me to deliver in certain time period, that I didn't receive, I didn't choose herms for delivery the seller chose herms to deliver item to me, I send messages more than twice on ebay and in reply to tracking item but nobody reply me nor delivered item that make me loses of work shifts and waist of time so many days walking towards jobs because Im waiting for tyre I bought from you, when ever I try to contact you ebay reply me thanks for update and no result after that, now I understand why amazon is better

14 de janeiro de 2022
logótipo da GritStone Cycles

Resposta da GritStone Cycles

Despite this buyer updating his feedback he still has not made contact with us. We will look into his order and investigate any delay. If he makes contact we will try and resolve the issue.

Classificada 1 em 5 estrelas

Avoid - don’t recommend using this company

Update - this has been resolved by Gritstone

Avoid - will not use again. Tried to order item via website however it was unresponsive so purchased item via eBay store. Ended up with 2 of the same. Contacted customer service and they sent me a return label and posted back. Confirmation gritstone have received my item unopened in original package over 3 weeks ago, I have emailed multiple times to get my money back and no response.
Taking further action.

9 de novembro de 2021
Opinião espontânea
logótipo da GritStone Cycles

Resposta da GritStone Cycles

We have been having some email problems so apologies if we haven't picked up your messages. Have looked into it and have sent you a refund.

Classificada 5 em 5 estrelas

Great service

Great service , item arrived within a couple of days ahead of schedule and was just what I wanted. Highly recommend

15 de outubro de 2021

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