GROVE PENSION SOLUTIONS Opiniões 

225
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Multiple spam emails every day about this company for the last week , which i never opted to receive. Trying to unsubribe just sends you into a loop. The company were fined for this in the pas... Ver mais

Classificada 5 em 5 estrelas

Getting a DB transfer done nowadays is hard work! I originally went with another firm, who eventually decided that they couldn't help, but did pass me on to Grove. Having gone to Grove Pension Solutio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Helped with D.B transfer, every member of staff really helpful, answered all questions and there were many truthfully and very promptly. They guided me the whole way through the process,making sure... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ella Murray at GPS has helped me through the process of my Annuity. She has been very helpful and kept me informed throughout the whole procedure. She has shown a really high standard of customer ser... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Consultor financeiro

Escrito pela empresa

Specialists in Pension Transfer and Pension Release retirement services. Authorised and regulated by the Financial Conduct Authority.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

225 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(225)

13 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

You failed to listen to my reasons for…

You failed to listen to my reasons for change, focusing only on a like for like policy cost when changing from guaranteed benefits to personal pension, even when the guaranteed benefit was not suitable for my personal circumstance. Your response that the financial sector does not recommend moving from a guaranteed policy shows me that you did not view my circumstances but relied only on someone else's recommendations.

24 de novembro de 2019
Opinião espontânea
logótipo da GROVE PENSION SOLUTIONS

Resposta da GROVE PENSION SOLUTIONS

We are sorry you felt we didn’t listen to the reasons why you wanted to transfer your pension as this wasn’t the case. We did listen but given the fact you wanted to move out of a pension that had guarantees into something where those guarantees would be lost, our professional opinion was that this wasn’t suitable advice for you given your circumstances

Our regulator, the Financial Conduct Authority (FCA), rightly stipulate we must carry out a thorough review, including comparative costs, even when you believe these are not pertinent to your circumstances. We cannot, and indeed would not, ignore the FCA’s guidance on this highly complex area of advice and we are sure most people wouldn’t want us to do so. The “someone” we rely upon when making our recommendations is our regulator, the FCA.

I hope this explanation helps you to understand the background to our advice and can only apologies we didn’t do a better job of explaining this at the time

Classificada 5 em 5 estrelas

Genuinely Independent

I was referred to Grove by my IFA to assess my pension options. Throughout, I found the Company professional and thorough. The advice given was carefully explained and although it would not result in them receiving a commission they nevertheless considered it the best choice for my personal circumstances. First rate!

9 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, i was kept up to date at all times with regular letters and phone calls, i cannot fault the service i received

1 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Grove Pensions great experience.

My experience of Grove pensions has been fantastic. They helped me get lump sum for a pension from 40 years ago instead off a meager annual pension and because it was below there minimum amount they recommended I try myself. So they helped me immensely and didn't charge at all.

31 de outubro de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Brilliant service

Brilliant service. Would have given 5 stars if not for one minor issue that delayed things a few weeks. Staff are very easy to talk to and explain things every step of the way without being patronising or condescending.

23 de outubro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Grove Pension Solutions provided me with honest, excellent advice.

I was confused about what do with my pension pot and a friend recommended Grove Pension Solutions. They talked me through all my options, explained clearly how each would affect me short and long term and took into consideration my ‘risk averse’ nature.

The advice I received was excellent and I now have my pension pot sorted and peace of mind that I have done the best thing I could with it.

I would highly recommend them to anyone.

12 de setembro de 2019
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais