growthworks.io Opiniões 

Resposta da growthworks.io

21/04/2025

We’re genuinely sorry that your experience with us felt so frustrating. We understand how important it is to get timely access and support—especially after making a significant investment—and we never want a customer to feel ignored or unsupported.

Our team was in communication and provided step-by-step guidance to help resolve the issue, and we thoroughly reviewed your account to ensure everything on our end was correctly set up. We even extended an offer for a dedicated 1:1 support call to personally walk you through it, but unfortunately didn’t hear back.

In the end, it was clear the experience wasn’t working out and we were happy your money was refunded. While we regret that it didn’t work out, we respect your decision and appreciate that you gave us a try.

Your feedback highlights areas we continue to work on improving—especially in making access and communication as smooth and frustration-free as possible. We wish you the very best moving forward.

Resposta da growthworks.io

21/04/2025

Thanks for the honest feedback—we totally get where you're coming from, and you're absolutely not the only one who's felt this way.

To be honest, we’ve been guilty of trying to pack too much into the front end of the experience. The result? It can feel more like a sales gauntlet than a smooth welcome. That’s on us, and we’re actively working to streamline the onboarding so you can dive into what you bought before being shown any extras.

Yes, we do offer optional upgrades—because some folks want more tools or coaching—but we agree: the timing and delivery needs to feel helpful, not pushy.

The $27 offer includes lifetime access to our core training, software, and community—and we want you to have time to explore that without feeling like someone’s trying to sell you a used spaceship right out of the gate. 🛸

We really appreciate your candor. It helps us fix the clunky stuff and make the experience better for everyone.

If you need anything or still can’t find what you bought, reach out—we’re here:
📧 support@growthworks.io🖥️ https://growthworksio.freshdesk.com/support/home

Resposta da growthworks.io

21/04/2025

Hi Teresa! Thank you so much for your thoughtful and well-articulated review—this might just be the most helpful piece of feedback we’ve received today.

First off, we truly appreciate you recognizing the value in the training content provided at the $27 level. We know upsells can be frustrating, and we’re actively working on refining that experience to feel more transparent and less overwhelming.

You also hit the nail on the head regarding the AI credit system. While we do include credits to get started, we completely agree that the limitations—and the extra cost for continued use—should be made more clear upfront. We’re revisiting our messaging and videos now to make sure this is clearly explained before purchase, not after.

We’re genuinely sorry the AI pricing structure felt like a bait-and-switch—that was never our intent. Your review gives us the exact kind of insight we need to improve how we communicate these details, especially for users who are drawn in specifically for the AI feature.

We have a lot of Teresa's in our community of 21,832 members so I don't know who you are specifically but if you are still active please ping support (support@growthworks.io) and tell them I said to hook you up with the Josh special for AI credits and refer to this comment. - I am hoping to WOW you.

We hope you continue to find value in what you’ve unlocked, and we’re here if you need anything!

Resposta da growthworks.io

21/04/2025

Hey… nmgnmg? 👀
Is that your name, or did your cat walk across the keyboard?

Either way, let’s clear this up:
The $27 offer includes a course and access to a course creator. So yes, it’s a course—but it’s also the tool to help you build your course. It’s like buying a cookbook and also getting a kitchen. 🍳📚

If something didn’t show up or you’re stuck in the spam folder abyss, our team’s here to help you out:
📧 support@growthworks.io
🖥️ https://growthworksio.freshdesk.com/support/home

If that is your real name I apologize in advance but this is what the brightest minds say about it when I try to figure out how to find you and help you in our system:

Unless someone sneezed while naming their baby, “nmgnmg” is highly unlikely to be a real name in any known language.

It doesn’t match phonetic structures used in any major linguistic system—no vowels, no discernible syllable pattern, just pure consonant chaos. Even in languages known for consonant clusters like Georgian or some Berber dialects, this would still raise eyebrows.

So unless it’s an elite password, a keyboard smash, or an alien from a galaxy where vowels are illegal... probably not a name or a real review. 😄

Resposta da growthworks.io

21/04/2025

Hallelujah, Dieter! 🙌 Yes—this is exactly the kind of confusion that makes people fear it’s a scam, and we totally get it. That’s why we’ve been working hard behind the scenes to clean up the onboarding experience, simplify the flow, and make sure everyone knows where to go, what they get, and how to dive in.

We’re so glad you were able to find your access emails and get into both the software and the community.

We hope your Somatic Movement Therapy biz is thriving—and we’d love to see you pop into the community and say hi! You’ve got good energy, and we’re grateful you’re here. Let us know if we can support you in any way.

Resposta da growthworks.io

21/04/2025

Hey Gigi — we’ve got two Gigi’s in our system, and here’s the plot twist: both of them had positive experiences. One is actively using the program and growing, and the other got a refund with no fuss after deciding it wasn’t a fit.

Since you haven’t responded to our request for a last name or email, we can’t tell if you’re either of those two or just a drive-by reviewer with strong CAPS LOCK energy.

If you did make a purchase and didn’t get access, we want to fix it—gremlins do sometimes get in the inbox. But if you didn’t reach out, didn’t request support, and haven’t provided any info… there’s not much we can do except wave and keep helping the thousands of users who did get access and are actually using the program.

Still happy to help if you’re real. Just send us an email:
📧 support@growthworks.io
🖥️ https://growthworksio.freshdesk.com/support/home

Otherwise—we’ll let the CAPS rest in peace. 😉

Resposta da growthworks.io

21/04/2025

We’re truly sorry to hear about the situation with your credit card—fraud while traveling is incredibly stressful, and we hope everything was resolved quickly on your end.

That said, we want to be clear: all of our transactions are handled through ThriveCart and Stripe, both of which are industry-leading platforms with enterprise-level security. During just one week—from Black Friday to Cyber Monday 2024—Stripe processed over 465 million transactions safely. These are the same systems used by major brands and financial institutions around the world.

While we completely understand the timing may feel suspicious, the likelihood of your card being compromised through our system is extraordinarily low. Still, we’re happy to assist with any information your bank or fraud team needs—we take these concerns seriously and are 100% committed to protecting our customers.

If there’s anything else we can do to help, don’t hesitate to reach out:
📧 support@growthworks.io
🖥️ https://growthworksio.freshdesk.com/support/home

We’re here for you and for all of our customers—just as secure as your trusted bank.

Resposta da growthworks.io

21/04/2025

We’re sorry to hear that your lasting impression of the program was frustration—it’s never the experience we want anyone to walk away with.

That said, just to clarify for transparency: you originally purchased in July 2022 and told us shortly after that the program wasn’t a fit for your business. We completely understood, and you were refunded in full on August 25, 2022 with no drama.

We do our best to support all customers, and our team—while not perfect—genuinely works hard to respond to every ticket. We’re proud of the improvements we’ve made since then, including faster support times and better onboarding to help users see results faster.

We wish you all the best with your business and appreciate you giving Growthworks a try, even if it wasn’t the right match for you.

Resposta da growthworks.io

21/04/2025

Hey there — we’re not sure who you are since you haven’t responded to our request for more info here on Trustpilot, and we can’t find any record of your purchase or support request in our system.

What we can tell you is this: we’re here. We have a real support team ready to help, and a growing community of over 20,000 users who are actively using the platform, sharing wins, and building real digital products.

If you actually ran into an issue, we’d love the chance to help you like we help everyone else. But with no details and no attempt to connect, it’s hard to take the “scam” claim seriously.

Still—our door’s open. If you’re a real customer and need help or just want to connect to see how we can help you grow your business, reach out anytime:

📧 Email: support@growthworks.io🖥️ Support Portal: https://growthworksio.freshdesk.com/support/home

We’ll be here. 💪

Resposta da growthworks.io

21/04/2025

Hey there — not sure if you actually purchased, but just to set the record straight: there’s no $120/month option anywhere in our offerings. Zero. Zilch. Nada.

Our $27 offer actually gets you full access to our software, training courses, and a supportive community—no strings, no surprise and a pretty good value if you ask us.

Given the limited info in your review and the fact that we haven’t heard from you on Trustpilot or in our support system, we’ll keep it classy, set the record straight, and move right along.

If you’ve got real questions, we're here. If not—best of luck out there. 😉

Resposta da growthworks.io

21/04/2025

Hey MUHAMMAD — we did our best to track things down, but based on the limited info in your review, we couldn't find you in our customer database or community.

That, combined with your impressive streak of one-star reviews across the internet (Western Union sends their regards), we’re gonna go ahead and take the high road here and simply say: thanks for stopping by. 😄

If you ever do become a customer, we’d love the chance to actually wow you.

Stay spicy. 🌶️

Resposta da growthworks.io

21/04/2025

We’re genuinely sorry to hear your experience felt like a mind-numbing maze of sales videos—definitely not the welcome party we were aiming for.

We’ve already made changes based on feedback like yours, so now folks can get into the product faster—no endurance test required. Our goal was to give helpful context, but we totally get that it felt more like a gauntlet of persuasion than a helpful intro.

As for the login issue—that’s even worse than a long line at a theme park that leads to a broken ride. We hate that tech gremlins got in your way. If you’re still locked out, shoot us a message at support@growthworks.io. We’ll sort it out fast—or refund you, no drama.

Appreciate you giving us a shot (and surviving the video marathon). We’re working hard to turn that rocky start into something way smoother.

Resposta da growthworks.io

21/04/2025

Hey there! We’ll admit… our frog-voiced YouTube ad is kind of unforgettable—like a weird dream or a karaoke night gone wrong. 😅

We’re sorry it’s showing up so often—it’s not personal, we swear. YouTube’s algorithm is just a little too enthusiastic sometimes. But hey, if our ad is competing with your hemorrhoids for your attention, at least we’re leaving a lasting impression?

If you ever get curious enough to check out what’s actually behind the frog voice, we promise it’s more helpful than irritating. (Though now we’re wondering if we should add a talking frog mascot… 🤔)

Appreciate the sass—keep those skips strong. 💪🐸

Resposta da growthworks.io

21/04/2025

We respect all beliefs and sincerely appreciate anyone taking time to share their thoughts, even if they haven't purchased from us.

We understand there’s a lot of skepticism around digital products these days—and rightfully so. That’s why we aim to deliver real value through our tools, support, and community. We also take pride in the customers who’ve shared honest, positive experiences—many of whom have used our tools to build real products they’re proud of.

If anyone has doubts, we always encourage them to test things for themselves, and if it’s not the right fit, we offer support and refunds to ensure no one is left feeling misled.

We wish you well on your journey and thank you again for your perspective.

Resposta da growthworks.io

21/04/2025

We’re really sorry to hear about the frustration you experienced—and we completely understand it.

Truly one of the most frustrating things on our end as well is when someone makes a purchase and, for whatever reason—whether it’s a missed email, spam filter, or just plain tech gremlins—they don’t receive their access instructions. We never want someone to feel left in the dark after buying.

Looking at your support ticket, your request for access came in on Saturday, December 28th, right in the middle of the holiday week. Our team was officially out for the holidays, but we still responded first thing on Monday the 30th and ensured you had access from that point forward.

If there’s anything still unresolved or you need help navigating the platform, don’t hesitate to reach out to us at support@growthworks.io—we're here and ready to help.

We appreciate your feedback, and we’re committed to improving the experience for every customer.

Resposta da growthworks.io

21/04/2025

Thanks for sharing your experience—and we’re genuinely sorry it left you feeling this way.

We did receive your messages, including your refund request, and made sure to respond to all of them. The $297 was fully refunded, and we truly regret that the experience leading up to that didn’t reflect the quality and support we aim to deliver.

It’s clear that the marketing message didn’t match your expectations, and that’s something we take seriously. Our goal is to help creators get results with tools that actually move the needle—not make anyone feel misled. We’ve taken your comments to heart and are actively reviewing both our onboarding and upgrade experience to make sure the value is clear and consistent at every step.

We understand this experience wasn’t right for you, but we appreciate you giving us a try. If you ever decide to revisit or if there’s anything else we can do to make things right, our support team is always here at support@growthworks.io.

Resposta da growthworks.io

21/04/2025

Hi Katia,

We’re truly sorry to see this review, especially knowing how far we've come together since those early days.

You purchased right before the Thanksgiving holiday here in the U.S., and we completely understand your initial frustration with the timing—between holidays and unexpected sick days, our response times were not what they should’ve been. That’s on us, and we’ve worked hard to improve since then.

That said, we also want to acknowledge how much progress you’ve made since. You've become an incredibly active part of the community with over 58 contributions, you've started building a following around your expertise, and you've attended live sessions and calls. We see the impact you're making, and we're proud to support your journey.

We know life gets busy, and it’s totally understandable if there hasn’t been time to revisit that initial review—but if there’s anything you need or anything we can help with, just ping us at support@growthworks.io. We’re always here to help.

Thank you for being part of the Growthworks.io community.

Resposta da growthworks.io

21/04/2025

Cassandra, thank you so much for the kind words and for taking a chance on Growthworks.io!

We're thrilled you're enjoying the $27 program and finding real value in the templates and structure. It's especially meaningful coming from someone who’s experienced so many online products—you know what works and what doesn’t.

We're just getting started, and we’re excited to show you everything else we’ve been building behind the scenes. If you ever need help or want to explore more features, our support team is always here for you. Thanks again for being part of the community!

Resposta da growthworks.io

21/04/2025

Sara, thank you so much for your amazing review!

It truly means the world to us to hear how much the platform has helped you—especially knowing you’ve spent years trying to bring your course to life. We're thrilled Growthworks.io was able to help you make it happen in such a short time.

We also really appreciate your honesty about the initial hesitation. Reviews like yours help others see the value more clearly, and we're so glad you decided to give it a try. Our team has poured a lot of heart and effort into building a platform that empowers creators, and it's incredibly rewarding to see it make a difference.

We're excited to see your course come to life and to support you every step of the way!

Resposta da growthworks.io

21/04/2025

We're sorry to hear this was your experience, and we completely understand how frustrating it is when something doesn’t meet your expectations.

We’ve checked our system but couldn’t locate your account using the limited information provided in your review. It genuinely hurts to hear our intentions misunderstood as "scammy"—we're a small, dedicated team working hard to build tools that help people, not mislead them.

If you reach out to our support desk at support@growthworks.io, we’ll resolve any issue—no questions asked, if we haven’t already. We appreciate your feedback and hope you’ll give us the chance to make this right.