Gypsabella Official Opiniões 

551
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

My order came, tried it on the items where really nice but not quite what I wanted and one skirt was to long, I paid for recorded delivery next day at £15.99 they received it next day and then took ar... Ver mais

Classificada 5 em 5 estrelas

Beautiful clothes! I wouldn't normally write a review like this but I think it's really important. I ordered the pretty co-ord piece but unfortunately it didn't fit me right. I sent it back and they... Ver mais

Classificada 5 em 5 estrelas

Simply stunning 😍. Received my ATHENA order today. Originally got the size 12 but returning so re ordered the 10 as wanted it more fitted. It fits lovely slight stretch in material, the necklace real... Ver mais

Classificada 5 em 5 estrelas

Fast delivery and lovely quality items would 100% order for an occasion again! Recommended to all my friends!! And can’t wait to wear my dress on my first girls holiday in 10 years ❤️

Informações sobre a empresa

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Escrito pela empresa

Your go to fashion brand for all things EXTRA! We pride ourselves in selling special, unique pieces that are truly outstanding and represent our brands personality. We continue to release new collections that are independently designed by us & made in the UK, with YOU in mind.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

551 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 63% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(551)

179 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolutely disgusting company

Absolutely disgusting company.
DO NOT PURCHASE.
Won’t give me a refund after having my dress for 14 days when I’ve returned it.

Communication with this company is appalling,
All round scam company.

8 de junho de 2026
Opinião espontânea
logótipo da Gypsabella Official

Resposta da Gypsabella Official

Hello Becky

Thank you for taking the time to leave a review.

I have requested further information from you so that I can look in to this.

Kind Regards
The Gypsabella Team

Classificada 5 em 5 estrelas

Great purchase

Very simple to order from, I ordered the cream lace maxi skirt which advised pre order
1st June, however I received it in 29th May so
Earlier than expected.
Absolutely stunning piece, high end quality aswell - will definately be a wardrobe staple I’d
Say 🙌🏼

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hands down the best designs and service!

The most beautiful designs and fantastic customer service. I’m in the US so shipping and returns right now can be challenging but they are incredibly responsive and the one time I had an issue, they addressed immediately when they knew about it. I’m a repeat customer over and over for vacay and events!

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Bought the SLOANE Boxer knickers and…

Bought the SLOANE Boxer knickers and Bra
They both fit perfect, and is an essential for underneath sheer clothing, very comfortable, and a must have for everyone.
They are very comfortable, an would definitely order again if Nude a Black come in.
The perfect essential peice to your outfits.

15 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

5 stars 🌟

Ordered the crochet shorts/jacket set. I’m not a shorts girl but love these they are the perfect shorts and matching jacket is just beautiful. Lovely quality and well priced. I ordered am xs I’m a 6-8 and fits perfectly
Ordering process very easy this was a pre order and came a few days ahead of expected. So happy with my purchases

26 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy person.

When my parcel arrived, it was packed perfect and when I opened everything inside was to perfection and the material was lovely very happy with my order and will gladly order again

6 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So happy with my purchase

So happy with my purchase, quality was amazing and the staff so helpful when I had a question about my order. I have been ordering from Gypsabella for years an always loved everything!

6 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bad customer service does not refund on…

Bad customer service does not refund on dates given have to constantly chase it told refund would be on a certain date still waiting for refund !!

3 de abril de 2026
Opinião espontânea
logótipo da Gypsabella Official

Resposta da Gypsabella Official

Hello Sarah

Thank you for taking the time to leave a review.

We have been unable to look in to this for you as your review only has your first name, and when we have requested further information you haven't replied.

If you could get in touch with us enquiries@gypsabella.com I will look in to this for you.

Kind Regards
The Gypsabella Team

Classificada 1 em 5 estrelas

11 days later and still no refund and been ignored

Sent my items back in good time and still no refund, I have been emailing since 1st May regarding my refund and even sent an Instagram message still no reply. I have tracked my return and they signed for this on 1st May. Won’t use again

1 de maio de 2026
Opinião espontânea
logótipo da Gypsabella Official

Resposta da Gypsabella Official

Hello Danielle
Thank you for taking the time to leave us a review.
All returns are processed within 14 working days, this is stated on our website. If your return was delivered to us on 1st May, your return will be processed by 22nd May, as working days do not include bank holidays or weekends.
Our contact is via email only, we do not respond to Instagram messages. All of our emails are responded to within 1-2 working days. If you email multiple times on the same email thread, this will push your email to the back of the queue as we work in date order from oldest first.
Kind Regards
The Gypsabella Team

Classificada 5 em 5 estrelas

What a gorgeous brand

What a gorgeous brand! Such lovely stuff and what amazing customer service. The girls couldn’t have been more friendly! So exciting to see an owner led business doing so well!
Will defo be purchasing again! Can’t wait for the summer in my gorgeous dress!

20 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recently ordered the leather dress in…

I recently ordered the leather dress in yellow, it was better than i expected. The material was amazing, and was just as described. I have a party the end of this month and have already been eyeing up the black lace dress! There are quite pricey, but you definitely get what you pay for. Would 100% order again, no complaints.

7 de maio de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

i orderred the lace top on pre order…

i orderred the lace top on pre order came on time but it’s so small i’m a 10/12 so ordered my right size it wouldn’t even go past my shoulders my daughter in law in a 8 and it fitted her it was stunning and quality was amazing but don’t no how there doing there sizing

6 de maio de 2026
Opinião espontânea
logótipo da Gypsabella Official

Resposta da Gypsabella Official

Hello Joanne

Thank you for taking the time to leave us a review.

We have noticed that the sizing on our lace tops are small fittings. In the description we have suggested that you size up in these tops. This would make sense if you have ordered a size 10, and it fits your daughter in law who is a size 8.

Please accept our sincere apologies for this. We have made a note of this, and passed it to our manufacturer for future items.

Kind Regards
The Gypsabella Team

Classificada 1 em 5 estrelas

Awful company after been given the…

Awful company after been given the wrong parcel dress and trousers instead of lace top and trousers ,I proceed to drive up the unit to get it changed ,to save another wasted Jorney again, tried the top on in the unit toilets ,I only looked at the front of the lace top because I couldn’t not see the back ,when I came to wear the top ,it was pointed out to me ,that the lace had holes in the back ,so I drove back up to the unit once again ,to be told I could not change the top as it had been tried on in the unit ,and all items are checked ,how can it have been checked if I was given the wrong order and there was thousands of parcels to go out for the grand national therefore my parcel was not checked the garment was still in bag with labels attached ,bought from this company many times wound never by from them again

24 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I am writing to express my concern…

I am writing to express my concern regarding an order I placed over a week ago for a dress that has not yet arrived. I would appreciate any updates on the status of this order, as I find the delay quite disappointing. Thank you for your assistance.

19 de abril de 2026
Opinião espontânea
logótipo da Gypsabella Official

Resposta da Gypsabella Official

Hello Tammy

Thank you for taking your time to leave us a review.

I have checked our inbox and I can see you first emailed us on 24th April regarding this, after you had left us this review.

Your email has been responded to today. From the tracking we can see that delivery had been attempted, but you weren’t home and the parcel is now being returned to us.

We have offered to get this re-sent out to you, and we await your response.

Kind Regards
The Gypsabella Team

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