I received my four-item order with two damaged items: one product leaked in the box (hair oil) and another arrived with a cracked lid broken into pieces. When I contacted customer service, they told... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I received my four-item order with two damaged items: one product leaked in the box (hair oil) and another arrived with a cracked lid broken into pieces. When I contacted customer service, they told... Ver mais
A empresa respondeu
I don’t have any issues with this store, love do shopping it is so convenient for me.
I had some trouble getting my discount code to work. I went on the live chat and asked if they could figure out why my code kept coming up invalid. The person I spoke with couldn’t find the problem bu... Ver mais
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Hair Care Canada Ltd. never disappoints me. They go above and beyond to make sure that your order is carefully packed. They offer high quality products. I have been purchasing through them for sever... Ver mais
A empresa respondeu
Hair Care Canada – Your Destination for Salon-Quality Hair Care at Home At Hair Care Canada, we make it easy for Canadians to get the salon experience at home. Whether you're maintaining a sleek bob or growing out long, luxurious locks, we offer a wide range of professional hair care products to meet your needs and elevate your routine. Shop your favourite salon-quality brands including Kevin Murphy, Eleven Australia, Neuma, Ethica Beauty, Neuma and more—all in one convenient, online destination. Our curated selection ensures you’re getting authentic premium products trusted by hairstylists across the global industry. Proudly Canadian and based in Calgary, Alberta, we’re committed to delivering fast, contactless service coast-to-coast. Hair Care Canada is a division of Scissorworks and Company Beauty Boutique, and we’re passionate about helping Canadians feel confident in their hair every day. Discover the best version of your hair with Hair Care Canada—where every day is a great hair day.
10421 Bonaventure Dr SE, T2J 6Y2, Calgary, Canadá
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I don’t have any issues with this store, love do shopping it is so convenient for me.
Overall Great Experience and love the products. Thank you.

Resposta da Hair Care Canada Ltd.
I received my four-item order with two damaged items: one product leaked in the box (hair oil) and another arrived with a cracked lid broken into pieces.
When I contacted customer service, they told me only “about 10%” spilled and offered a 15% discount, and for the cracked bottle they only offered to send a replacement lid (!) The tone of the response was dismissive and unhelpful.
They also sent a photo before the transfer with all items in good shape! You are responsible for the shipping and safe arrival of your products! I didn’t pick your transfer method!!!! I expected a proper replacement or refund for damaged items and more importantly a better communication!! I won’t be ordering again for sure!

Resposta da Hair Care Canada Ltd.
Hair Care Canada Ltd. never disappoints me. They go above and beyond to make sure that your order is carefully packed. They offer high quality products. I have been purchasing through them for several years and will continue to for many more.

Resposta da Hair Care Canada Ltd.
This company is awesome. I would put your trust in them. The best customer service i have ever had. They went above and beyond for me to recitfy an issue that wasnt even thier fault but was the carriers. I will be definitly dealing with company for now on for all my hair care needs.

Resposta da Hair Care Canada Ltd.
Hair Care Canada is amazing! Not only are their products top-quality, but their staff is incredibly helpful and friendly. My hair has never felt healthier, and I’ve noticed a visible improvement in texture and shine. Fast shipping and excellent customer service make the whole experience a 5-star one. Highly recommend to anyone looking for premium hair care!

Resposta da Hair Care Canada Ltd.
Extremely reliable company! I live in Toronto and will only order from hair care Canada. Always receive my packages on time. They have an amazing selection of products to choose from and are always available/ helpful when I have questions! Thanks hair care Canada :)

Resposta da Hair Care Canada Ltd.
Excellent service. I have used them many times before. Items arrived quickly and well packed. Fast reliable highly recommend. One of the best in business. I order from Montreal Canada.

Resposta da Hair Care Canada Ltd.
Prompt delivery and carefully packed. Price and delivery dates make this a great Canadian option for these products!
Items were delivered as expected and products were as expected.

Resposta da Hair Care Canada Ltd.
Excellent selection and speedy delivery

Resposta da Hair Care Canada Ltd.
Order came fast and ordering was efficient.
Will definitely use Hair Care Canada again .

Resposta da Hair Care Canada Ltd.

Resposta da Hair Care Canada Ltd.
After I placed my initial order, I wanted to add some products to the same order. They were very accommodating and adjusted the order with no issues! I will definitely be using Hair Care for my hair products moving forward!

Resposta da Hair Care Canada Ltd.
One of my products came with a large crack in the bottle.
I emailed customer service and they responded within an hour and refunded the damaged product. Excellent customer service! I will be ordering again in the future.

Resposta da Hair Care Canada Ltd.
So I have been buying Kevin Murphy smooth again for years including from hair care Canada I have never had a problem actually very happy but for some reason the product I just bought about a month ago smells nothing like the product I have always purchased and makes my hair very dry and brittle so I contacted hair Canada no response to either of my emails. Very disappointed I tried to call them ALL numbers are disconnected
I contacted Kevin Murphy to find out if they had changed their product due to the smell and how different it is now they adv that they hadn’t only the packaging they adv that a lot of other places water the product down and that can affect the product
Not ok

Resposta da Hair Care Canada Ltd.
Shopping and checkout was super simple and straight forward. Items arrived well packaged, in perfect condition, and exactly on time as per the tracking number. Will for sure use again!

Resposta da Hair Care Canada Ltd.
I ordered 3 session spray and 3 Do over.
I received 1 of each and when I sent an email saying I was disgusted with the service and I would not use ‘hair care Canada’ again. I received a phone call from Corby Johnston saying I was abusive, saying it was a little mistake (as a senior $113 out of pocket is not little) there was no apology just berating me for complaining. He then hung up on me.

Resposta da Hair Care Canada Ltd.

Resposta da Hair Care Canada Ltd.
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