Hamleys Opiniões 

I took my granddaughter to Hamleys in London she wanted to by her 2 yr old cousin a dinosaur she picked one we looked at code £4 great. Went to pay Shock horror £34 wrong coded sticker I tried to explain to the young lady behind the toll
She was offish towards me and went into get another person who also rude
I did say if they are marked up at that price should be sold for it

They told me to go and pick another dinosaur so I did. I spoke to another member of staff and she was better and scanned another dinosaur which was £13. A bit better. Went to pay for it £25 !!!! Hamlets was a total let down

Manish sir is very good in staff at hamleys store indore

Wasn't happy with my purchase bought two airoplains for my grandson they were in a package they were flimsy easily broken .they were 12 pounds in store we had a demo looked easy but in reality rubbish .I ask for a carrier bag which when I looked on reciept was 8.00 how do you get your prices ..shocking

I am so happy for good customer service of Hamleys. I was impressed by the Verity of toys and prices were very reasonable.

Great customer service. Their behavior are also good. They helped me to choose a quality gift for my little one.

I bought a toy from Hamley's in St Enoch shopping centre in Glasgow which needed batteries. For some reason I couldn't get it to work properly. The young man at the desk was very helpful and got it sorted for me. Great customer service.

Mr.Mohammad Ali is highly professional and solved my product warranty issue ..He is calm and gave complete respect and good response to customers..Happy with Hamleys

Happy Customer ❤️

Demo product, nothing like at home. Should have been a red flag when they would not let the kids try them.

Good employment

Best view of homeplay

Good employees

Have been fighting for almost two months to get refunded for goods that arrived damaged (due to being poorly packed), can only recommend that you avoid a 'once great' UK institution.

Like many other reviews have been met with a wall of frankly we don't care emails (in the most polite English),

We bought two of these Magic Flying Saucers as presents to take back to New Zealand. The display in the shop was brilliant and totally convincing, the implication was that there was a device worn behind the ear which you could control the saucer with and do amazing tricks. The reality is we paid 20 pounds for a plastic disc with a few lights, some blue tack and very fine string. Totally disappointing and a huge let down to the young boys we gave them to.
Come on Hamleys, conning people should be above you.

Absolute rubbish. DO NOT BUY FROM HAMLEYS. Ordered collectable star wars lego for gift. Arrived in damaged flimsy box with very little packing was obviously going to get damaged in transit. Now have to go through the return refund saga and also buy again.....

Poor quality product
Bought a stunt drone (online) for my son.
Poor quality and doesn’t work as described. Very disappointed

Really like how the staff is helpful, chose really nice gifts for my niece the other day, and great variety of options to choose from

Good toys but very overpriced.

- [ ] Perfect

Dissapointing staff. The shop does have a huge selection of toys for all ages and play areas, which is nice. I was there today though and a staff member that was controlling a car by remote control saw that my one year old wanted to touch it and she kept on teasing him by letting him come close enough and then making the car go another direction. After a while you could see he was frustrated and I told her to let him have it, she gave me the lame excuse that the car was dirty. I replied that we don't mind but she still did it.
In conclusion, dear Hamley's, if you choose to hire uneducated people, at leat make sure they have some common sense.

£75 is a lot of money for a drone that does not work. I bought it instore from a demo person, and took home to Manchester to find it was totally un controllable . I checked the web site and for returns it gives you a free post address, fantastic I thought! filled in the form and sent it back 8 weeks ago. tried contacting Hamleys and all they say is proof of postage please. but its a freepost address and I don't have it. Tough they say. so now I have to go to trading standards and I have lost £75. it appears from reviews I am not the first and if you buy from them I am sure not the last. How can we stop this company ripping people off in the heart of our capital city. SHAME ON THEM! DONT BUY FROM HAMLEYS!!!!