I went in to purchase a hammer drill that was advertised. I wanted to make sure I was getting the correct item , so I asked a nearby employee. Then I asked to be shown where hammer drill bits were and... Ver mais
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Leia as opiniões dos outros
I would give 0 stars if the option was available. I stopped into the North Syracuse, New York, store where I’ve been a regular customer since moving to this area almost 4 years ago. I’ve always been... Ver mais
When I go for their coupon sales I get screwed everytime. They have the sale price on the items holding bin and I pay full price. When you tell them about they say ( everytime!!!!) that sale starts to... Ver mais
Bought the generator. Got it home. Filled oil and gas. Started on the 5th pull. Thinking that’s good. Run 30 seconds. Gas started running off of my tailgate. Had a bad leak somewhere that poured gas.... Ver mais
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Harbor Freight Tools
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We needed an inexpensive dolly to move…
We needed an inexpensive dolly to move a large plant. We asked Kate where we might locate that item. She immediately told us the location.
We went back to her to check out & she was equally good at her job there. She helped us use a Harbor Freight gift card with a few dollars left and also used a coupon on a couple of flags that were on sale. We will look for her the next time we are there- she was awesome!!
it seems like their bad review is…
it seems like their bad review is unwarranted. I find their tools a good value, that however lower quality they are, that's reflected in the price. I've had many of their items last me years.
Defective product, no refund
I bought some metal loading ramps at Harbor Freight. All of the edges on the ramps were razor sharp, probably because the ramps were stamped and no effort was made to dull the sharp edges. Not surprisingly, I cut my hands while attempting to use the ramps. So, I boxed them up and put them in my garage.
Because the ramps were defective (sharp edges) and unusable, I tried to return them to Harbor Freight. The manager told me that it had been more than 90 days since I bought them and Harbor Freight would not give me an exchange, refund or store credit.
Harbor Freight sells highly defective products. I will never buy anything from them again and encourage others to do the same.
Harbor freight sold me a drill that…
Harbor freight sold me a drill that didn't work and wouldn't replace it or help me out with it. They told me to get lost. It was a lady in Salem, Virginia. Screw harbor freight
Credit Card Service from Hell
Synchrony is the company that manages Harbor Freight's credit card service. I was charged a late fee and contacted them online to have it removed. They did (a good thing) and then advised that I was being charged $2 "interest" even though the fee had been cancelled. I told them I would not pay this and that they should cancel my acct and that I was destroying my card. Now a couple of months later I am being charged $33.95 in penalties even though I have texted, spoken to, and written a letter to them regarding the matter. They are tone deaf. I write this review to alert others as to the ruthless way this card company manages customer accounts.
They are misleading
They are misleading. Representative did not explained the service properly. Website policy says 1 thing and they do something else.
NEVER download the Harbor Freight App
NEVER download the Harbor Freight App! If you do, you will be besieged in POPUPS and they cannot be stopped! Stupid, unprofessional and irritating! Ant company that designs an app that forces you to see popups without any way to stop them is inconsiderate of their customers!
All tools low quality
I purchased a high end compressor. 1St one went bad after 6 hours of operation.
2nd one has compression issues.
Purchesed 2 framing nailers both mid fire every time. I have to reload the nails between every nail.
Bought a router the Chuck loosens after 5 minuets of use and causes the bit to sink into the wood to deep.
Bought 2 Hercules drills. When ever the wood clogs the flute the drill stops. And I have to replace the batteries constantly due to lack of torque. (I bought 3 batteries )
I will never shop at harbour freight again. And will pay the extra price for name brand tools
There store hours are 8am till
There store hours state : 8am till 6:pm on Sundays.
I got there at 5.50pm and I had to get 2 items.
I locked up my bike and 3 people went in the same time I did. But the manager told me that's it, there closed. Why she stopped me when all 3 of us where going in?
I think it's because " Sam" the manger doesn't like people who ride bicycles and have pack packs. I had 2 coupons to use because the sale ended.
Just to let you know this store isn't bike friendly and the look down on people who carry back packs. Thank you "Sam".
my recent experience with one of your outstanding employees
I hope this message finds you well. I wanted to take a moment to share my recent experience with one of your outstanding employees, Chad at the Geneseo store.
From the moment I arrived, Chad greeted me with a warm smile and a genuine eagerness to assist. Their energy was infectious, and it immediately made me feel welcomed and valued as a customer. Throughout my visit, Chad went above and beyond to ensure I had everything I needed, offering thoughtful suggestions and demonstrating a deep knowledge of the products.
What truly impressed me was how Chad handled a minor issue that arose during my visit. Instead of simply addressing the problem, they took the initiative to find a solution that exceeded my expectations. Their proactive attitude and commitment to customer satisfaction made a lasting impression.
It's rare to encounter such exceptional service, and I believe Chad deserves recognition for his hard work and dedication. Employees like them are a true asset to your company and significantly enhance the customer experience.
Thank you for fostering such a positive environment, and please extend my gratitude to Chad for his outstanding service.
Best regards,
Bob Deal
Fortress 6 gallon compressor
Bought a 6 gallon air compressor two years ago. The air pressure switch quit and the safety valve pops. I called for a new switch and they don't carry them for fortress compressors. Looked all over the internet and couldn't find a replacement.
I will never buy from Harbor Freight again. Be Aware they don't back their products!
Should have a -5 review rating
I guess they are wondering why they have a 1.6 out of 5 Rating...I am wondering why they dont have a -5...Total ineptitude. It never fails...you go in and want to add stuff to your list but NO you have to log in..your password wont work even though it is the one that was saved by your system...so you jump through the hoop and they are going to send you a reset PW email NOT
Hurricane Milton approaching
Hurricane Milton approaching. Went to purchase a generator. I was told they sold out of generators and that Corporate has told them that the 15-20 floor generators are not for sale. They have about 79 stores in Florida. That means they refuse to help over 1,000 customers in need. What a terrible company with horrible Corporate decisions for people in need. Stay away from this company, they are heartless!!!
About this electric chainsaw off of…
About this electric chainsaw off of Harbor freight. And I they made me settle for the same one and you can't keep the can use them for the first time. And that's all you do is fight them and they refuse to give me my money back. I don't want to junk and chain saws I just talked to the corporate headquarters.They won't ban about giving me my money back.I want my d*** money back.I don't want another chainsaw from them or any other product.
Is severe buying anything Don't.
Buy anything off of harbor freight There are the biggest crooks in rip off that you can deal with At three thousand none of them worth it damn I want my money back I paid for a warranty last time to get another chance.But I don't want the anymore.There are chains.I want my money back for the chainsaw.Don't ever buy anything off a harbor freight cause they're ripped off
PREDATOR 5000 INVERTER GENERATOR DUAL FUEL‼️
5000 INVERTER GENERATOR DUAL FUEL‼️
I would have got the extended warranty, but for the additional $300 it just wasn’t affordable
And I shoul of known better
Harbor Freight is disposable merchandise
Pretty much everything is, but these days it’s crap almost always
I’ve had my generator was still in the box up till about 3 months ago.
I purchased it about 6 months ago
The hose to the propane leakes dangerously bad
I’ve used propane almost 100%
But now with 50 + gallons of propane stocked up it seems to just start with some excessive cussing and a jump pack on the battery
I THINK THEY ARE RECONDITIONED PREDATOR BRAND GENERATORS!
I WONT BUY ANOTHER ONE, AND I WOULD HIGHLY RECOMMEND YOU DONT EITHER
UNLESS THEY COME OUT WITH A REAL WARRANTY
LIKE AT LEAST ONE YEAR, OTHERWISE KNOW THEY ARE SELLING JUST CRAP‼️
We all already have enough crap don’t we‼️
Once again a valuable lesson is not to…
Once again a valuable lesson is not to purchase anything expensive with Harbor Freight, 90 days warranty is a complete joke when the minimum everywhere else is 1 yr. Last week bought a set of Roadshock off road lights, $170 each facia clips break and so you have to take the truck apart to return them as they don't have any replacement parts. Bought a welder after 6 months it went bad $700 just thrown away, Welding mask $170 packs up after 9 months once again throw away. And all you get when you complain is "oh you should have taken the extended warranty" great place for cheap tools but don't buy anything expensive. Lesson well learned
IMPOSSIBLE PACKAGING!
My husband bought a hammer and it was in a package that was impossible to remove. We both tried to get it out of the package, and it took a good half hour to do so. We both have arthritis and after this ordeal we were in a great deal of pain. I was ready to take it back to the store and tell them to open the stupid thing! Why is it necessary to do this? I can understand trying to prevent shoplifting, but it could still be stolen in this cursed package! Even though it might cost more, we will be buying anything we need either at Lowe's or Ace Hardware. We've never had this problem there. It is beyond ridiculous.
I purchased a pressure washer product…
I purchased a pressure washer product that didnt last 30-40 hrs run time. I tried replacing it after it stopped working. I returned to the store i purchased it from. Tgey didnt have another in stock so tgey said i was on my own to go track 1 down. Horrible customer service. So i said fine give me a refund. They took a restock fee of 80.00 even though i returned it within 30 days 22days to be exact. Then they black ball me into having it put back on my debit card when tgere policy says i can have it back in cash. Now i dont have the washer or the money. I cant do business and when i cslked to complain nobody gives a damn. Do not use harbor freight. Horrible policies and even worse customer service.
Mikki - the best
visited the monmouth junction, nj store this morning and was greeted by Mikki with her addressing me by my name and a big help and inquiry if i needed assistance. What a pleasure. Mikki is the employee that all others should emulate. A true asset to Harbor Freight
I purchased a jump starter battery…
I purchased a jump starter battery charger online over the weekend. The website indicated that there was one in stock in the store near me. I called first thing this morning and was told that online orders have NOTHING to do with the store and I cannot cancel the online order unless it's within 3 hours of the online sale. NONE of this was communicated on their website. Another Harbor Freight scam. I am done with this store and advise that no one order from them online.
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