I recently ordered two of the modular metal raised beds. They were delivered within a few days, but unfortunately one of the parcels had been mishandled in transit causing damage to the contents.... Ver mais
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Leia as opiniões dos outros
Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... Ver mais
A empresa respondeu
We are a garden design and construction business based near Tunbridge Wells and have spent thousands of pounds in the last few years with Harrod. Unfortunately this time, on a critically important pro... Ver mais
A empresa respondeu
I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... Ver mais
Informações sobre a empresa
- Jardim
- também em
- Centro de jardinagem
- Loja de mobília ao ar livre
- Loja de móveis de jardim
- Loteamento de terrenos
Sobre Harrod Horticultural
Escrito pela empresa
Over 65 years of UK Design and Manufacturing experience have made Harrod Horticultural a leader in garden product design.
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Informações de contacto
Pinbush Road, NR33 7NL, Lowestoft, Reino Unido
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
3,7
Aceitável
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fruit cage repair
found exactly what I needed at your store, fairly priced snd doesn't delivery
31 de março de 2023
Resposta da Harrod Horticultural
Thank you for your kind review.
Resposta da Harrod Horticultural
Thanks for your kind review.
Resposta da Harrod Horticultural
Thank you for your kind review.
Wrong Obelisk legs but quickly resolved by Harrod
Ordered 3 garden obelisks. Delivery a bit slower than expected but not a problem. Organised other family members to help assemble and place over existing planted roses. Found that a pack of two legs were for a different obelisk. Harrod sent replacements (4 legs) quickly which was good. Happy with product and ease of assembly and they set off that part of my garden well.
9 de abril de 2023
Resposta da Harrod Horticultural
Thank you for your kind review and pleased that the issue was resolved quickly.
Frame around rose bushes
I bought the bits to build a frame around some roses. These worked very well and give a very smart appearance. I under-ordered but promptly received the top-up order.
30 de março de 2023
Resposta da Harrod Horticultural
Thank you for your kind review and pleased you are happy with the frame.
Sturdy and good quality
11 de abril de 2023
Resposta da Harrod Horticultural
Thank you for your kind review.
Southwold Furniture
Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb items of garden furnitures - easily cleaned and withstood all wind and weathers.
Worth noting they are very heavy and thankfully Harrod delivered the items with two men who carried them into the garden and installed them.
10 de abril de 2023
Resposta da Harrod Horticultural
Thank you so much for your kind review, and great to hear how pleased you are with the furniture, really appreciate the feedback.
1 month delivery time
1 month delivery time. Call handler very unconcerned when I phoned to ask why it hadn’t arrived. Very far from my previous experiences with Harrod.
11 de abril de 2023
Resposta da Harrod Horticultural
Thank you for your honest review. Sincere apologies for the delay you experienced with the goods. We appreciate the feedback as it helps us to improve our service. Apologies again for your experience with this order, your comments have been passed on and we are working hard to prevent delays like this happening in the future.
Resposta da Harrod Horticultural
Thank you for your kind review.
I like the rust finish to this
I like the rust finish to this. Much better than the wooden frame I’ve used over the last couple of years for sweet peas as I know this will last forever!
28 de março de 2023
Resposta da Harrod Horticultural
Thank you for your kind review and pleased you are happy with the frame.
Very prompt delivery as promised
Very prompt delivery as promised. The wool compost products are excellent. All well received
29 de maio de 2023
Resposta da Harrod Horticultural
Thank you for your kind review.
Item was never dispatched.
Item was never dispatched despite several assurances. Sadly I wouldn’t recommend this company.
9 de abril de 2023
Resposta da Harrod Horticultural
Thank you for your review and sincere apologies for the delay you experienced on your order. At the time we were stating 5-7 working days to despatch so apologies if we exceeded this. When you contacted us we did then investigate and understand the order was in place to be sent the next day, but the order was then cancelled. Apologies again for the delivery delay you experienced. We appreciate the feedback as it helps us improve our service.
A nicely designed website that is…
A nicely designed website that is pleasant to navigate. Excellent customer service. Good selection of items/tools for the dedicated gardener.
9 de abril de 2023
Resposta da Harrod Horticultural
Thank you for your kind review it really is appreciated.
Sneerboer fork and trowel set
I ordered the sneerboer fork and trowel set as a gift for my husband. I was very impressed with how quickly I received my items, plus how well every tool was wrapped! The quality of these tools are top notch. I will definitely order from you again in the future. Thank you
8 de abril de 2023
Resposta da Harrod Horticultural
Thank you for your kind review and really pleased to hear you are happy with the fork and trowel.
Great customer service resolving queries.
We had a query with one of the deliveries we had. The customer service team reacted quickly.and went way beyond our expectations in recovering the situation and ensuring we ended up with a great customer experience. We will definitely be shopping there again as a result.
27 de março de 2023
Resposta da Harrod Horticultural
Thank you for your kind review and pleased the problem that you had was resolved quickly.
Over 4 weeks to deliver
The items took over a month from order placement to delivery
Items were left on the drive and the door bell was not used to alert us
Delivery company did not provide proper tracking
When the order was chased I was assured it would be despatched the next day, this did not happen
Very bad service from both HH and their delivery companies
8 de abril de 2023
Resposta da Harrod Horticultural
Thank you for your review and sincere apologies for the delay you experienced with delivery. We had an unexpected delay on cages at that time which affected delivery times. Apologies also for the lack of tracking and the fact the delivery company just left the items on the drive, we will follow this up with them. We do appreciate the feedback as it helps us to improve our service. Apologies again for the poor service you experienced and if you have any further queries please don't hesitate to contact customer services on 0333 400 6400.
Great quality pea frame
Great quality pea frame, easy to set up, delivered quickly.
7 de abril de 2023
Resposta da Harrod Horticultural
Thank you for your kind review.
Fruit cage
Excellent product and service from the team. Would strongly recommend them
26 de março de 2023
Resposta da Harrod Horticultural
Thank you for your kind review and pleased you are happy with the cage.
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