I recently ordered two of the modular metal raised beds. They were delivered within a few days, but unfortunately one of the parcels had been mishandled in transit causing damage to the contents.... Ver mais
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A empresa respondeu
We are a garden design and construction business based near Tunbridge Wells and have spent thousands of pounds in the last few years with Harrod. Unfortunately this time, on a critically important pro... Ver mais
A empresa respondeu
I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... Ver mais
Informações sobre a empresa
- Jardim
- também em
- Centro de jardinagem
- Loja de mobília ao ar livre
- Loja de móveis de jardim
- Loteamento de terrenos
Sobre Harrod Horticultural
Escrito pela empresa
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Informações de contacto
Pinbush Road, NR33 7NL, Lowestoft, Reino Unido
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordering was simple and the product was…
Ordering was simple and the product was delivered on the day given to arrive. Very pleased with the product,.

Resposta da Harrod Horticultural

Resposta da Harrod Horticultural
Beautifully made products at reasonable…
Beautifully made products at reasonable prices

Resposta da Harrod Horticultural
Basic range is well made and looks good!
Basic range is well made and looks good, not as flush as expected but these are hidden easily enough - overall very happy with the product, just a slight grumble on delivery which was in numerous parts over the course of a week! This may have been the distributors choice (DX I think), but not very environmentally friendly and no quicker as you need to wait for all shipments!

Resposta da Harrod Horticultural
The product quality is very good
The product quality is very good.
What lets you down is the haphazard was the order was delivered. You need to find a delivery company that can deliver all the parts at the same time rather than have it spread across several days.

Resposta da Harrod Horticultural
I found the overall construction trying
I found the overall construction a little too complex given the price. My first problem was following the instruction to use a glass pane to square the frame. The glass shattered and I sustained a cut. Not recommended when you’re taking warfarin. I understand I’m not covered for a replacement pane in this instance. I have since, with some trepidation now completed the frame minus one pane and I’m fairly pleased with the outcome.
I will of course need to order another glass replacement.
As my negative experience was borne out of the early squaring process I wonder if the including a hardboard piece might allay further mishaps and injuries.

Resposta da Harrod Horticultural

Resposta da Harrod Horticultural
Overpriced, and disappointing customer service
I accidentally ordered the wrong size trellis and immediately contacted the company to ask that my order be cancelled or amended as I wanted the larger trellis. They didn't come back to me until after dispatch and said the only thing I could do was reject the delivery, but I'd have to stand to the £20 delivery charge. Furthermore the small trellis for which I paid £120 is nowhere near the quality I expected for that price.

Resposta da Harrod Horticultural
Contemporary, cool, fantastic pergola
The delivery and packing were fantastic, always a good sign. 12 separate items individually labelled. Outer packing was thick paper and inner was bubble wrap. When I unwrapped them I kept the label on to identify the parts.
There were 4 of us to assemble, probably could have done with 3. Assembly of the frame is simple, although it took a couple of hours.
Only tricky bit are the wires. Just remember to fit the wire with the plastic screw first and don't tighten until you've fixed the other end.
The canopy is waterproof. Of course the rain collects in the folds and when this happens I use the supplied boathook to tip it off. But if you're expecting rain, close the canopy. It takes 3 seconds.
The screen I went for is the Morrocan one because it let's the most light through. Its very expensive, £900 which is my only gripe. I would have liked 2 screens but not at that price.
The pergola is very well made, it's top quality, everyone loves it. My friend was impressed with the welding. He knows about that stuff.
I'm glad I went for an expensive pergola from Harrods, who are a quality manufacturer and supplier. I bought an archway from them which is attractive and sturdy and has stood the test of time. You get what you pay for.
The pergola has transformed my decking area. I love it, and so does everyone else. Highly recommended.

Resposta da Harrod Horticultural
Very prompt delivery of high quality…
Very prompt delivery of high quality products as usual.

Resposta da Harrod Horticultural
Clear and descriptive information.
Clear and descriptive information.
Pleasant and polite office staff.
Generally, very helpful.

Resposta da Harrod Horticultural
Very pleased with the insect cover…
Very pleased with the insect cover which allows rain water and sunshine etc but keeps out predators. Also the speed of delivery.

Resposta da Harrod Horticultural
Speed of delivery and quality of…
Speed of delivery and quality of products. Helpful staff.

Resposta da Harrod Horticultural
Great products
Great products, well designed and durable … and I can reliably say, consistently so, as I’ve made many purchases in recent years.

Resposta da Harrod Horticultural
This raised bed kit is excellent…
This raised bed kit is excellent quality and I am optimistic that it will last for many years. It looks lovely enough to be in my garden too.

Resposta da Harrod Horticultural
Amanda in made to measure
Amanda was so helpful and understanding a good ambassador for your company and your. Products are good quality .

Resposta da Harrod Horticultural
Trumpet Peony Plant Support
Trumpet Peony Plant Support: A good solid (well-made) product; an aesthetically pleasing object to view and a contribution to the garden scene. Well packaged and delivered on-time. Thoroughly recommended.

Resposta da Harrod Horticultural
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