Harrow Green Opiniões 

95
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This was our most successful move to date, the team headed by Miles Lewis and Thomas Bridle were exceptional. We have the next phase of the move coming up, I have no doubts as to the success of that... Ver mais

Classificada 5 em 5 estrelas

Alex and his team at Harrow Green done a great job with our office move this past weekend. We were uncertain how it would go during these difficult times however the team onsite done a fantastic job m... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Rubbish service by this removal team who moved everything back to our house. The 2 clowns who were moving everything kept complaining about how heavy everything is. Dont work for a moving company if y... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Team that attended behaved in a very professional, helpful and honest manner. They maintained their cool and professionalism when things do not go to plan, but sought out alternative solutions and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Transporte e armazenamento de móveis
  2. Escritório de empresa

Escrito pela empresa

Moving Professionals. Market Leading Commercial Relocation, Specialist moves, recycling and reuse, storage services and residential moving.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

95 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 40% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(95)

12 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

2 stars is very generous

Harrow Green Birmingham is a weird place to work, regular drug use on shifts including the drivers! The office team watch you through cameras installed in all the vehicles even if you’re unsuspecting. ALLEGEDLY there is rumours about audio recording. This just shows a clear lack of trust between the workers and management. Why would you hire people you can not trust or haven’t screened? Maybe it’s just to get the use out of working people pay them peanuts all whilst looking down at them like a bunch of peons. The individual who is in charge of booking workers in seems to get off on the thought of controlling how long people get to work and when they get booked in, it’s as if he sees himself as some sort of overlord. I’ve only worked a couple months in total and I’m barely scraping the surface. That being said I do enjoy the nature of the job, feeling like you’ve worked hard and meeting friendly clients. there are also some really great guys here it’s a real shame the place is run backwards.

31 de maio de 2023
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Resposta da Harrow Green

Dear Joe,

Thank you for taking the time to leave us a review. You have raised some serious concerns. If you would like to discuss these further please do email me sarah.roots@restore-harrowgreen.com and I will look into these further. Just to clarify your point on the cameras. We have 360 degree cameras installed across our whole fleet. These are a safety measure to ensure our drivers are defended against any unfair claims and to ensure our customers feel safe in the knowledge that any goods we transport have the highest security.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Friendly, efficient, professional

This was such a happy experience for me. I was fretting about moving books from London to Cambridge and Harrow Green just took the problem away, solved it, and now it's all done. No fuss, a very personal service (from Lynn) and an efficient and really cheerful and friendly moving team. Could not be more pleased. Wish all my logistical problems were this easy to solve!

9 de fevereiro de 2023
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Resposta da Harrow Green

Dear Clare,

Thank you for taking the time to leave our team such a lovely review, we really appreciate it. I will ensure the team who looked after your move see your comments.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Great workers

Great workers, Great team always helpful and punctual. they have done a lot of work for us and some time they have done extra works and didn't even worry about the cost

30 de janeiro de 2023
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Resposta da Harrow Green

Dear Chris,

Thank you for taking the time to leave us a 5* review, we really appreciate it. I'm really pleased to hear how flexible the team are with your moves.

Kind regards,
Sarah

Classificada 1 em 5 estrelas

Said to contact them to resolve the…

Said to contact them to resolve the issue of me being let go for no reason and nothing has been done I have so many secrets i would like to share about harrow and the staff I will be doing it in parts

Harrow Green Files part 1 coming soon!

27 de janeiro de 2023
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Resposta da Harrow Green

Thank you for taking the time to leave us a review. Unfortunately as we explained, there are processes and procedures that need to be followed via the agency you work for. Please do let us know if your agency isn't giving you adequate support.

Kind regards,
Sarah

Classificada 1 em 5 estrelas

Do not work for them( like a driver)

Do not work for them( like a driver)
For any small mistake they gona banned!
Liars
0 stars if is possible!!
AVOID HARROW GREEN
SILVERTOWN

17 de dezembro de 2022
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Resposta da Harrow Green

Dear Lefko,

Thank you for taking the time to leave us a review on Trustpilot, I'm sorry to hear your experience at Harrow Green wasn't a good one. We expect very high standards from our teams to ensure we deliver a safe and efficient service for our customers. Please do let me know if you would like to discuss anything with a member of the team and I can put you in contact.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

The Harrow Green team

The Harrow Green team were fantastic. A big thank you to Keith Thomas, and every member of his crew who worked on our moves, and to Emma Thomas for organisation.

7 de novembro de 2022
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Resposta da Harrow Green

Dear Rosemary, thank you so much for leaving the team such a lovely review. They will be delighted. I will make sure it is shared with them.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Great Customer Service

Great Customer Service, reliable and great teamwork

30 de setembro de 2022
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Resposta da Harrow Green

Dear John, thank you for leaving the team a 5* review, we really appreciate it. Really pleased to hear about the great customer service and teamwork.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Highly personable, individual removal team

Dave came to assess the contents of my home and garden and was friendly. Packing boxes and newsprint paper were given to me. Four days later the team of removal men arrived in 2 Luton vans. The guys were highly personable, individual characters, which made all the difference. I will probably remember them for a long time. Moving was an extremely stressful event for me so I count myself as lucky to have had this experience.

10 de agosto de 2022
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Resposta da Harrow Green

Dear Yolanda,

Thank you so much for taking the time to leave such a lovely review for Dave and the team. We will make sure they see your kind review. Wishing you every happiness in your new home.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Harrow Green are simply excellent.

Harrow Green are simply excellent.

Their customer services department is spot on, being able to answer any question or deal with any issue.

Use them, they are the best.

16 de março de 2022
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Resposta da Harrow Green

Dear Geoff,

Thank you for taking the time to leave us a 5* review, we really appreciate it. I'm really pleased the customer service team looked after you, I will make sure they see your kind review.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Excellent

The drivers were excellent: they moved the equipment to our lab in the upper floor, unpacked it, and took all the packaging materials with them, and always acted in the most professional, careful, and helpful way.

5 de fevereiro de 2022
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Resposta da Harrow Green

Dear Soraia,

Thank you so much for taking the time to leave us a 5* review, we really appreciate it. I will make sure the team looking after your move see your kind words, they will be delighted.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Highly recommended

Restore Harrow Green always provide a great service on the day and when arranging before hand. The onsite operatives always work quickly, efficiently and with good cheer. The staff in the office are always able to accommodate my requests and even if there are last minute changes are happy to help.

1 de fevereiro de 2022
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Resposta da Harrow Green

Dear Edward,

Thank you for taking the time to leave us a 5* review, we really appreciate it and the teams will be delighted to read your kind words.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Very easy and friendly process

Very easy and friendly process. Nice admin staff who arranged the move and were very flexible when we needed to move things around. Great team on the ground too who had been doing it for years and knew exactly what needed doing.

25 de janeiro de 2022
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Resposta da Harrow Green

Dear Nathalie,

Thank you for taking the time to leave us a 5* review, we really appreciate it. I'm pleased to hear the team were flexible and the move team were great, I will make sure they see your review.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Team of 4 were superb polite and fast

Team of 4 were superb polite and fast , also a big thanks to Tina on the phone for organising a fast move under a stressful time. Can't recommend enough thanks!!

2 de outubro de 2021
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Resposta da Harrow Green

Dear Richard,

Thank you for taking the time to leave us a 5* review, we really appreciate it and pleased to hear you had a great experience with our team. We will make sure Tina sees your kind words.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

great great great

17 de setembro de 2021
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Resposta da Harrow Green

Dear Tatja,

Thank you for taking the time to leave us a great review, we really appreciate it.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Excellent Company, timely customer support.

I am extremely impressed with the service received from Restore Harrow Green. Our project had significant delays multiple times, which where accommodated for with no questions asked. There was a slight mistake with a safe we needed to move, I hadn't detailed the size or weight of the safe, which meant specialist equipment had to be purchased to facilitate relocation. Restore Harrow Green took it upon them selves to facilitate the safe relocation at no extra cost.

Customer support is second to none, happy to recommend and use their services again.

19 de julho de 2021
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Resposta da Harrow Green

Dear Brandon,

Thank you for taking the time to leave the team a 5* review, we really appreciate your feedback. I'm really pleased to hear that you were impressed with the service you received and that we could quickly mobilise the specialist equipment. All in a day's work for our amazing team.

I will make sure our team see your wonderful review.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

800 Desk Office Clearance

We used Harrow Green recently on an 800 desk office site clearance. They went above and beyond our expectations. They were reliable, tidy, careful, and very professional. They were accommodating of our needs and were managed very well. Even when we had additional requirements, they were very flexible and managed to deliver everything we requested. The two Steve's (Steve Reynolds & Steve Huggins) were organised and managed the teams excellently. I will be using their services again.

6 de julho de 2021
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Resposta da Harrow Green

Thank you for your kind words, we'll pass the message along to the team.

Classificada 5 em 5 estrelas

5 Star service from Danny and his crew

5 Star service from Danny and his crew. They moved our office in Cambridge with zero problem. I highly recommend this company.

24 de junho de 2021
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Resposta da Harrow Green

Thank you for your kind words, we'll pass the message along to the team.

Classificada 5 em 5 estrelas

Excellent service

Excellent service from initial contact to job completion. Danny was very helpful in arranging the boxes / the dates and checking in to make sure all was running smoothly. The movers who attended were all very polite, courteous and friendly and worked non-stop until everything was done. Will definitely recommend Restore for moving and storage.

27 de maio de 2021
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Resposta da Harrow Green

Thank you for your kind words, we'll pass the message along to the team.

Classificada 5 em 5 estrelas

Thank you Restore!

Recently Restore helped the Society of Genealogists with some major removals and storage of collections. They took the time to understand our needs and provide advice about heritage storage and support all through the process. The packing and moving team were amazing - fast and helpful. Can't recommend them enough.

27 de maio de 2021
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Resposta da Harrow Green

Thank you, we'll pass the message along to the team.

Classificada 5 em 5 estrelas

The best removals team I've used

Restore are far and away the best team I have ever worked with on an office move - both here and in Canada. From the initial quote to the final day of the move, the team were professional, knowledgeable and very friendly. The entire process was stress-free and completed exactly as quoted. They will be my go-to team from now on.

25 de maio de 2021
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Resposta da Harrow Green

Thank you for your kind words, we'll pass the message along to the team.

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