Harvey George Furniture Opiniões 

295
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

I purchased a large vanity unit for my bathroom in my newly renovated cottage. I wanted a statement piece so went for bright orange. It is absolutely beautiful and worth every penny. Extremely well ma... Ver mais

Classificada 5 em 5 estrelas

Deliberated for a while which vanity unit to purchase, ended up going with Harvey George for the customisable options and so pleased with our decision. The quality is perfect, even better in person. G... Ver mais

Classificada 5 em 5 estrelas

Great communication and helpful advice from Toni in the Harrogate branch. A beautiful bespoke piece of furniture. We are delighted with how it looks; it is a real statement piece in our bathroom.

Classificada 5 em 5 estrelas

We found Harvey George online after days of searching for our perfect unit and WC. We also took the time to visit the showroom in Harrogate and enjoyed a lovely weekend break there too. All HG staff w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fábrica de móveis
  2. Renovação de casas de banho
  3. Fornecedor de móveis embutidos
  4. Fabricante de móveis
  5. Loja de móveis
  6. Remodelador de cozinhas

Escrito pela empresa

At Harvey George, we specialise in creating bespoke hand-painted furniture that’s crafted with care, skill and attention to detail. Whether you’re looking to transform your bathroom, kitchen, bedroom or home office, our talented team can design and manufacture furniture perfectly tailored to your style, space and requirements. Every piece is made to order, ensuring a completely custom experience from start to finish. We’re also experts in colour matching, allowing us to replicate any shade from leading paint brands to achieve a flawless finish that complements your interior design. If you’re searching for your perfect bathroom vanity unit, look no further. Harvey George is one of the UK’s leading manufacturers and suppliers of luxury bathroom vanities, offering a wide selection of styles, finishes and configurations. You can create your own custom bathroom vanity unit in any size, style or colour, making it truly one of a kind. Choose from compact vanity units ideal for smaller spaces, large double-basin vanities for family bathrooms, or elegant wall-hung vanity units that bring a modern, streamlined look. Prefer a more traditional style? Our freestanding vanities offer timeless appeal and handcrafted quality. If you’re unsure where to start, simply browse our full range online or get in touch. Our friendly team is always happy to offer advice, discuss bespoke options or help you design the perfect piece for your home. Whether by phone or email, we’re here to help bring your vision to life.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

295 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

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(295)

15 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Ava Single Basin Vanity Unit

Ava Single Basin Vanity Unit - Dark Blue

I love my new Ava Vanity Unit in lush Dark Blue. I have added some satin brass draw accessories and I am over the moon with the quality and how it all looks in my new finished bathroom.

The staff were very helpful with all my questions on my journey toward the end purchase and I would highly recommend this company if you are looking for a bespoke item.

11 de junho de 2021
Opinião espontânea
logótipo da Harvey George Furniture

Resposta da Harvey George Furniture

Hey Mary - for anyone to use the word Lush in a review - well that's usually a good sign and I have to say it made me smile!

Thanks for choosing us!

The Harvey George Team

Classificada 5 em 5 estrelas

What an amazing company

What an amazing company! I love both my Ava and my Amy units. I ordered the wrong size and I am so grateful to Harvey George for sorting this for me and really do recommend them. Thank you!

26 de maio de 2021
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Resposta da Harvey George Furniture

Hey Olivia,

thanks for the kind comments. So happy that we managed to get things sorted out for you. Hope you are enjoying your new space.

Thanks

The Harvey George Team.

Classificada 1 em 5 estrelas

Cowboys/shoddy outfit

Terrible service, No Unit, no communication.
FACTS: We paid for our unit, we were told to expect it at 6 weeks. At 5 weeks we called to check on it as we had had zero communication. Sophie Griffths called me back, she said she had failed to put the unit to production. We were offered a token free delivery and told it would be 3 weeks to get it produced. Next thing order was cancelled without any communication !!! Do not bother with these cowboys,

You had our money for 6 weeks ...how did you not account for this! It was us chasing you ! There was no abuse on our behalf... another FACT .

21 de maio de 2021
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Resposta da Harvey George Furniture

Dear Stephanie, it is very unfortunate you feel the need to leave feedback in this way. I am more than happy to respond here (as I did also on email) so the "no communication statement is simply not true" I reviewed your phone call recording following Sophie in the office being brought to tears in front of her colleagues by your abusive approach to what was a simple mistake which she immediately acknowledged and offered to rectify. She was so upset and that was totally unnecessary. She offered to put things right and even offered you a reduction for any inconvenience. To that you continued to be abusive and so I take that really seriously and I'm sorry but I made the decision that I will not have my team subjected to that sort of abuse. This is why I wrote to you explaining this and rather than make things more difficult I gave you an immediate refund as we just do not need customers like that. We love feedback from customers and this is overwhelmingly good in the most part. But just as you threatened, unfortunately it can be used to manipulate a situation to gain an outcome. I will always do the right thing should we get it wrong, but likewise I am the type of chap bold enough to call someone out if they try to be unfair or manipulate a situation. I felt we are just not the right fit for you and was unhappy with the fact you brought my team member to tears, and using commenting on social/reviews as leverage when you just didn't need to as Sophie had acknowledged the error. Everyone makes mistakes Stephanie from time to time, but no-one needs to deal with the matter they way you have, hopefully onlookers here will see this situation for what it is; a simple error, easily rectified, offered a reduction and expedited production to still maintain a quality product. Take care, Mark Nicholson

Classificada 5 em 5 estrelas

Beautiful product - Fantastic service

I purchased the Ava Door Painted Bathroom Vanity with a modern ceramic sink. The ordering process was very simple and straightforward, I had requested some changes - all of which were agreed and confirmed with a CAD drawing mocked-up to confirm.

There was a slight issue with the courier originally planned to deliver my item but in all fairness to John he sorted it immediately and my order was delivered yesterday.

A beautifully made item, I cannot fault it at all. I have been really impressed with the service I have received. I would not hesitate in purchasing from Harvey George again and will certainly recommend to friends and family. The unit looks beautiful in my bathroom. Thank you.

20 de maio de 2021
Opinião espontânea
logótipo da Harvey George Furniture

Resposta da Harvey George Furniture

Hi Dafydd, just wanted to thank you for the kind words and the wonderful pictures that you shared of your installation. Best wishes, The Harvey George Team.

Classificada 5 em 5 estrelas

Fantastic service and amazing bathroom…

Fantastic service and amazing bathroom cabinet. Made will the the best quality couldn’t fault anything and I would definitely recommend Harvey George.

9 de maio de 2021
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Resposta da Harvey George Furniture

Hey Eva

thanks for the kind words, you are making us blush :) Best wishes, The Harvey George Team.

Classificada 5 em 5 estrelas

After Sales Service

We had a small issue with one of the items supplied to Harvey George for our sink, but even though the furniture was a couple of weeks out of warranty they did not hesitate in supplying a replacement item, I cannot fault the after sales service and particular thanks to Nikki for her assistance.

27 de abril de 2021
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Resposta da Harvey George Furniture

Hi Tony,

thank you so much for the feedback, we try really hard to satisfy customers and I will pass on your comments to Nikki, she hasn't been with us that long and so already making a great impact for our customers.

take care

The Harvey George Team.

Classificada 1 em 5 estrelas

Go elsewhere......#findajoiner

Item was late, but importantly was also not in accordance with the drawing. A bespoke item made to the wrong measurements. It was also bad quality and poorly finished. Awful customer service.....if they ever reply.

25 de abril de 2021
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logótipo da Harvey George Furniture

Resposta da Harvey George Furniture

Dear Mal,
further to your review I thought I would reply so that others can benefit from a little clarity on the matter. I find it interesting that if you are so unhappy with the quality, why would you not accept the full refund we offered you even though poor quality was never mentioned? The small issue you had with a shelf being in the wrong position by around 50mm was all you had an issue with - but still we offered a refund - mainly as you tried to leverage reviews to get an outcome and a discount. We prefer to ensure customers are happy rather than accepting a compromise and when it became clear what you wanted - we suggested to part ways. You logged a claim with Ebay and yet neglect to mention based on the evidence they found in our favour. Having looked at your review profile here on Google it is clear you are a serial complainer which is unfortunate for all small businesses I guess if this is what you do, surely there is one business you have used that has satisfied you to get a good review? Reviews are a really good thing, they allow us to improve and that is what we always aim to do. Not sure how you can complain in one sentence and yet not accept your money back? Regards, Mark

Classificada 5 em 5 estrelas

Beautiful craftsmanship

I am thrilled with my new vanity unit. The materials used, design and standard of finish are excellent, and it looks stunning in my new bathroom. Finishes it off perfectly. The customer service was professional and extremely helpful, despite changing my mind twice! I would definitely recommend Harvey George if you want eye catching, classical quality.

17 de abril de 2021
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Resposta da Harvey George Furniture

Hi there Kate,

With so many options, who could blame you for changing your mind ha ha, thanks so much for the kind words.

The Harvey George Team

Classificada 5 em 5 estrelas

Beautiful Vanity Unit

I was lucky to discover HG through a google search for bathroom vanity units. I loved the range/selection on the website and found exactly what I was looking for. I ordered the 800mm wide Iona unit with modern sink and am so happy with the quality and finish! The unit was even delivered on a Saturday afternoon and carried into my hallway by two very friendly delivery staff. Couldn't fault the service.

8 de abril de 2021
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logótipo da Harvey George Furniture

Resposta da Harvey George Furniture

Hey Robyn

We are so happy you found us on Google and that we were what you were looking for. Don't you just love the internet!

Really pleased to hear you loved the service

Take care

The Harvey George Team.

Classificada 5 em 5 estrelas

Absolutely love my new vanity

Absolutely love my new vanity. I came across HG on Facebook and messaged them to see if they had a showroom I could visit. Arranged a day and time back in October (when we were still allowed). Very apparent the quality was superb, they set up my order and emailed it over to me so I could complete when I was ready. I ordered early December and took delivery in February. Couldn’t wait for my bathroom fitter to start, I am absolutely delighted with the end result.

7 de abril de 2021
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logótipo da Harvey George Furniture

Resposta da Harvey George Furniture

Hi Justine,

Super thrilled you found us on Facebook, and so happy to be part of your bathroom.

Take care

The Harvey George Team.

Classificada 5 em 5 estrelas

very helpful in sizing a vanity unit…

very helpful in sizing a vanity unit for an unusual bathroom space, and delivered a great, well made, nicely painted unit that fits perfectly.....dead on-time! Thank you

2 de abril de 2021
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logótipo da Harvey George Furniture

Resposta da Harvey George Furniture

Hi Simon

so please we could help you on this one, we love being able to give customers what they want, even in the most unusual of spaces

Thanks

The Harvey George Team.

Classificada 1 em 5 estrelas

Terrible customer service, issues that have not been resolved

I ordered two vanities last year, and although they arrived nearly 2 months ago I am still chasing resolution for issues with both units. I no longer get responses to my emails.
I think the overall quality of the vanities is good, but execution is poor. The customer service has been awful, at no point have I been given an apology (which could be given without accepting fault at the very least!). The tone in all emails I have had has been argumentative, and I have given up perusing further now.
I would be wary of taking up their bespoke service. And be aware that sometime their own team delivers items and other times they use couriers. If a courier delivers you items you need to check everything and refuse if it's damaged (even if the packaging is fine!) as Harvey George will not accept responsibility.

After discussions with Harvey George we settled on specifics bespoke elements for my vanities. I expected to have final sign off of drawings about this. This didn't happen, the taps holes were drilled incorrectly, and the response from Harvey George was to buy more taps.
The courier was not able to wait while we unwrapped all 5 packages (understandable, it took the best part of an hour and he was blocking a road), but all the packaging with absolutely pristine. However, one unit has gouges in the paint and the other has small dents in the doors and drips in the painted finish. Harvey George blame the courier (although the shrink wrap and cardboard around/under the gouge are undamaged). The other is on the top of a draw that rubs against the frame.... I was told the dented doors would be refinished but they've changed their mind now. No acknowledgement of the poor paint finish. I was offered touch up paint and foam tips for the gouges, the paint has eventually arrived but no foam...

They have begrudgingly replaced the top with appropriate tap holes, stressing that the change was marginal when there is a 12cm difference between the tap holes! So this issue has been rectified.

Overall a really disappointing and stressful experience.

24 de março de 2021
Opinião espontânea
logótipo da Harvey George Furniture

Resposta da Harvey George Furniture

Hi Sarah,

first of all I wanted to apologise for the late response here, and more so for the length of time it took to resolve the matter for you at the time.

The unusally large nature of the taps you bought of course and the fact there were two of them when you would only have one on a sink of that size, flummoxed us I guess especially when it turned out you wanted something very specific too.

I understand the point on the courier but it is important regardless of how long it takes to unwrap that you do so as it is an insured delivery and damage can happen in transit which if they are not checked then the insurance no longer covers you. Packaging can appear okay even if the goods are dented or damaged - hence the need to open everything on such a special order.

Anyway, hopefully the new top sorted out the main issue you had and that your bathrooms are looking fab.

Take care

Mark

Classificada 5 em 5 estrelas

What can I say the most beautiful Vanity unit!

What can I say, the most fantastic service from the fantastic guys and girls at Harvey George! I discovered HG amidst the progress on my bathroom, and immediately I wanted to order a vanity unit from them as they looked so exquisite. So last minute.com I ordered the most stunning vanity unit, and they delivered! I was so pleased at not just the quality and the elegance of the product but the fact they worked with me to ensure it arrived on time. I couldn’t thank these guys enough, the bathroom was made complete by this work of art! Thank you guys so much!

23 de março de 2021
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logótipo da Harvey George Furniture

Resposta da Harvey George Furniture

Hey Pallavee

thanks for the kind words, so happy to hear the experience was a great one.

thanks for choosing us

Mark

Classificada 5 em 5 estrelas

5 Star Service

5 Star Service

I ordered a Vanity Unit for my bathroom remodel via the online service which was incredibly easy and the support I received in making my decisions was fantastic. Helping me choose the right fittings and finish has been a remarkable service and it has added a 5 star finish to my Bathroom - thank you to all at Harvey George for such exceptional service I would highly recommend.

23 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful wooden bathroom vanity.

So pleased with service from beginning to end. I wanted something a bit different to the cabinets on the website ( wood rather than painted) and discussed it all over the phone with Mark. Really helpful to chat it through. I sent some photos of what I wanted and HG made me a beautiful vanity. Customer service was excellent. I was worried that I couldn’t actually see any of the furniture as the showroom was hundreds of miles away, but in the end I needn’t have worried. The quality is excellent.

11 de março de 2021
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logótipo da Harvey George Furniture

Resposta da Harvey George Furniture

Hi Helen

thanks so much for the comments :) Huge smile on my face as I check over reviews :)

Mark

Classificada 5 em 5 estrelas

Full marks for quality and service.

Ordered a bespoke vanity unit painted in the Farrow & Ball colour to match our decor. The quality of the unit is excellent, the communications from Harvey George equally good. The icing on the cake were the couriers - really helpful and pleasant to deal with. First rate experience all round.

6 de março de 2021
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Classificada 5 em 5 estrelas

Highly Recommend!!!

What an amazing company, i was let down by another company and these guys turned it around for me within a week :) Customer service was lovely and very accommodating to my needs. The vanity unit is absolutely stunning and such a statement item in my bathroom. The quality of the item is to an impeccable standard! HIGHLY Recommend Harvey George, thank you again you made the vanity unit above and beyond my expectations.

24 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

OMG-don’t hesitate to buy from these…

OMG-don’t hesitate to buy from these lovely people. My vanity arrived today and it’s amazing-I had good advice from Sophie-she was patient and helpful. I bought the Ava in a charcoal colour with a crisp white top and stone bowls-fabulous fabulous fabulous-can’t say enough about the quality and the price. I’d looked all over to get a vanity-they we’re too big or too small. Too (expensive)-Saw Harvey George-read their reviews-glad I took the chance.
Top firm-great service and fantastic quality product. I will be contacting them again-thank you so much. Apparently they do kitchens too-see you next year for that x

23 de fevereiro de 2021
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Classificada 5 em 5 estrelas

Gorgeous

What an absolutely gorgeous piece of furniture! I was hesitant to spend so much money on a bathroom vanity but honestly it's worth every single penny. It's beautiful and looks so classy in our bathroom, couldn't be happier!

11 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Wow just wow

Wow just wow. I ordered the Emily double basin unit 2m wide in Farrow & Ball Stiffkey Blue. What a beautiful piece of furniture - it really is the centrepiece of our bathroom. Excellent quality and very well made. It even arrived early! Great company and fabulous product

31 de janeiro de 2021
Opinião espontânea

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