Great customer service, from real people with knowledge and common sense. I had an issue with a product I had purchased in June, HCE acted quickly, contacted the manufacturer and put me in touch direc... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great customer service, from real people with knowledge and common sense. I had an issue with a product I had purchased in June, HCE acted quickly, contacted the manufacturer and put me in touch direc... Ver mais
A empresa respondeu
I had a non-standard request. I spoke to Nathan on the phone who suggested that I write an email with my detailed questions. Within 4 hours of doing so, Nathan had spoken to the manufacturer o... Ver mais
A empresa respondeu
Ordering and payment side all fine, process let down by UPS delivery. Originally stated Friday delivery with signature required, so made sure I was around. Later in day notified parcel delayed. Eventu... Ver mais
A empresa respondeu
It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required... Ver mais
A empresa respondeu
Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.
7-11 Holywells Road, IP3 0DL, Ipswich, Reino Unido
From ordering to delivery was quick and easy. The whole team were helpful when I had a question. Can not fault the service.
The equipment I ordered was just as described. Is good quality and fit for purpose. Overall very happy.
Thank you

Resposta da HCE
These wipes are a very handy thing to have around the house, they make cleanliness a very thing to achieve, many thanks indeed. 8-)

Resposta da HCE
HCE are a fantastic company to deal with their products are always received on time with no issues and excellent customer service if i have any questions or queries.

Resposta da HCE
quick and easy, customer service was fast and efficient with my enquiry (thank you, Richard)
Highly recommend it as a patient

Resposta da HCE
Very fast shipping with secure delivery. Ordered in the afternoon they were with me the next morning

Resposta da HCE
Very easy to do an order, found the item with no difficulty, deliver very quick

Resposta da HCE
Needed an oxygen concentrator to use it immediately due to my illness. Fiona dealt with my order very promptly and although there were just a few days before Christmas, I received the concentrator two days after ordering it.
Cannot thank enough to Fiona and HCE.

Resposta da HCE
The order process went well, very quick delivery and advised about it all the way.
Bought the Nonin as I have raynaud's and a lung disorder to accurately check my sats. It's a a great device and indicates if its not reading, great purchase.

Resposta da HCE
Very good customer service.
Received my otoscope quickly!
Will definately be ordering from here again.

Resposta da HCE
The folk at HCE are on the ball.

Resposta da HCE
Easy to order and fulfilled correctly and in good time. Will be happy to use again.

Resposta da HCE
We have had excellent relationship with HCE in respect of procurement and supply of medical equipment and accessories. In logistic issues of delivery and communication, we receive prompt response and prompt action where necessary including getting quotations and clarification where the need arises.
This has been a satisfactory relationship as there is mutual trust and confidence between both parties. Where there is shortage of delivery of goods, there is always prompt response in investigating and sending the balanced quantity without doubt and hesitation.
The management of HCE and our account manager -Nathan White has strengthened our business relationship that has been in existence for the past 12 years and we have no regret doing business with HCE.

Resposta da HCE
Good morning, regarding your customer service it is extremely good. The only thing that bothers me is that we have to wait quite a bit for the equipment to be available and ready for shipping. We, as a company understands it, but our customers don't.
Otherwise, HCE personnel are really nice and helpful. I mostly deal with Mr Nathan White

Resposta da HCE
I am happy with the email response time and offers I got from HCE. Impressive!

Resposta da HCE
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.