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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great customer service, from real people with knowledge and common sense. I had an issue with a product I had purchased in June, HCE acted quickly, contacted the manufacturer and put me in touch direc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a non-standard request. I spoke to Nathan on the phone who suggested that I write an email with my detailed questions. Within 4 hours of doing so, Nathan had spoken to the manufacturer o... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Ordering and payment side all fine, process let down by UPS delivery. Originally stated Friday delivery with signature required, so made sure I was around. Later in day notified parcel delayed. Eventu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamento médico
  2. Fornecedor de artigos hospitalares
  3. Fabricante de equipamento médico
  4. Grupo médico
  5. Loja de artigos hospitalares
  6. Fabricante de tecnologia de saúde

Escrito pela empresa

Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

132 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

From ordering to delivery was quick and…

From ordering to delivery was quick and easy. The whole team were helpful when I had a question. Can not fault the service.
The equipment I ordered was just as described. Is good quality and fit for purpose. Overall very happy.
Thank you

17 de março de 2023
Opinião espontânea
logótipo da HCE

Resposta da HCE

Thanks for taking the time to leave us a great review Paul. Much appreciated, best wishes from HCE Team.

Classificada 5 em 5 estrelas

These wipes are great, thanks.

These wipes are a very handy thing to have around the house, they make cleanliness a very thing to achieve, many thanks indeed. 8-)

7 de março de 2023
Opinião espontânea
logótipo da HCE

Resposta da HCE

That is great to hear, many thanks Miss A for taking the time to leave this review. Your custom is much appreciated. Kindest regards, HCE Team.

Classificada 5 em 5 estrelas

Thank you

Thank you, fast delivery all good.

6 de março de 2023
Opinião espontânea
logótipo da HCE

Resposta da HCE

Many thanks again Wioleta, much appreciated feedback from a valued customer. Best wishes, HCE Team.

Classificada 5 em 5 estrelas

HCE are a fantastic company to deal…

HCE are a fantastic company to deal with their products are always received on time with no issues and excellent customer service if i have any questions or queries.

1 de março de 2023
Opinião espontânea
logótipo da HCE

Resposta da HCE

That is great to hear, thanks very much Vikki for taking the time to leave feedback. Much appreciated, best wishes from HCE Team.

Classificada 5 em 5 estrelas

What you need, when you need it.

quick and easy, customer service was fast and efficient with my enquiry (thank you, Richard)

Highly recommend it as a patient

12 de janeiro de 2023
Opinião espontânea
logótipo da HCE

Resposta da HCE

Hi Ashleigh, many thanks for taking the time to leave feedback. So glad you are happy with the service you received. Best wishes, HCE Team.

Classificada 5 em 5 estrelas

Very fast shipping with secure…

Very fast shipping with secure delivery. Ordered in the afternoon they were with me the next morning

5 de janeiro de 2023
Opinião espontânea
logótipo da HCE

Resposta da HCE

Hi Jake, great to hear you were happy with the service. Best wishes and many thanks, HCE Team.

Classificada 5 em 5 estrelas

Very easy to do an order

Very easy to do an order, found the item with no difficulty, deliver very quick

3 de janeiro de 2023
Opinião espontânea
logótipo da HCE

Resposta da HCE

Thanks very much Liz, that is great to hear. Much appreciated, HCE Team.

Classificada 5 em 5 estrelas

Oxygen concentrator

Needed an oxygen concentrator to use it immediately due to my illness. Fiona dealt with my order very promptly and although there were just a few days before Christmas, I received the concentrator two days after ordering it.
Cannot thank enough to Fiona and HCE.

22 de dezembro de 2022
Opinião espontânea
logótipo da HCE

Resposta da HCE

Hi Audrey, that's great to hear. Thank you, your feedback is much appreciated. Best wishes, HCE Team.

Classificada 5 em 5 estrelas

Nonin Onyc Vantage

The order process went well, very quick delivery and advised about it all the way.
Bought the Nonin as I have raynaud's and a lung disorder to accurately check my sats. It's a a great device and indicates if its not reading, great purchase.

18 de novembro de 2022
Opinião espontânea
logótipo da HCE

Resposta da HCE

So glad you are happy with your purchase and thank you for choosing HCE.

Classificada 5 em 5 estrelas

Very good customer service.

Very good customer service.
Received my otoscope quickly!
Will definately be ordering from here again.

3 de novembro de 2022
Opinião espontânea
logótipo da HCE

Resposta da HCE

Hi Marek, thanks for taking the time to leave this review. We look forward to serving you again in the future. Best wishes, HCE Team.

Classificada 5 em 5 estrelas

GENERAL EXPERIENCE

We have had excellent relationship with HCE in respect of procurement and supply of medical equipment and accessories. In logistic issues of delivery and communication, we receive prompt response and prompt action where necessary including getting quotations and clarification where the need arises.
This has been a satisfactory relationship as there is mutual trust and confidence between both parties. Where there is shortage of delivery of goods, there is always prompt response in investigating and sending the balanced quantity without doubt and hesitation.
The management of HCE and our account manager -Nathan White has strengthened our business relationship that has been in existence for the past 12 years and we have no regret doing business with HCE.

27 de setembro de 2022
Opinião espontânea
logótipo da HCE

Resposta da HCE

Many thanks for taking the time to leave this review. It is great to receive such positive feedback from a long-time valued customer. Best wishes, HCE Team.

Classificada 5 em 5 estrelas

STEPHANIE LIA

Good morning, regarding your customer service it is extremely good. The only thing that bothers me is that we have to wait quite a bit for the equipment to be available and ready for shipping. We, as a company understands it, but our customers don't.
Otherwise, HCE personnel are really nice and helpful. I mostly deal with Mr Nathan White

28 de setembro de 2022
Opinião espontânea
logótipo da HCE

Resposta da HCE

Hi Stephanie, thanks for taking the time to leave feedback. There are global supply issues with medical equipment at the moment, all suppliers are experiencing the same issues. Nevertheless thanks very much for your patience and custom, we will pass on your feedback to Nathan. Kindest regards, HCE Team.

Classificada 5 em 5 estrelas

Great experience

I am happy with the email response time and offers I got from HCE. Impressive!

21 de setembro de 2022
Opinião espontânea
logótipo da HCE

Resposta da HCE

Great feedback from a valued customer, we hope to serve you again soon. Best wishes, HCE.

A Experiência Trustpilot

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