headsandtailsjewellery.co.uk Opiniões 

188
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These cufflinks were bought as a present and therefore our review is based on visuals. We like the appearance of these cufflinks and they appear to be very well made. Both coins are in really nice... Ver mais

Classificada 5 em 5 estrelas

I had no idea that you could make such a lovely piece of jewellery from a coin my wife absolutely loves her sixpence bracelet and the engraving makes it even more personal. All our friends and family... Ver mais

Classificada 5 em 5 estrelas

I often wear my crucifix and Our Lady chains but often struggled to fasten the clasps . Then I discovered this Easy on Easy off fastener from a lovely company called Heads and Tails. An amazing devise... Ver mais

Classificada 5 em 5 estrelas

This is another example of the quirky (but very attractive and appealing) product in which Heads and Tails Jewellery specialise. Most impressive! This is not the first item I have bought from them and... Ver mais

Informações sobre a empresa

  1. Joalheiro

Escrito pela empresa

Coin Jewellery is quite obviously jewellery made from coins. At Heads and Tails Jewellery we handmake jewellery from coins around the world and from many past decades. Our team of expert jewellers set stunning coins from the United Kingdom, United States, Canada, Ireland and Australia into the following coin jewellery for you to buy: Coin Keyrings, Coin Necklaces, Coin Cufflinks, Coin Money Clips, Coin Hip Flasks, Coin Tie Clips and Pins and Coin Rings. The coins set at the centre of our jewellery pieces range from vintage coins from a far back as 1901 to the present day. The coins we use are pre-decimal and post-decimal (aka currently in circulation). A few are listed below: Sixpences, Farthings, Shillings, Florins, Half Crowns, Halfpennys One Penny (1p), Five Pence (5p), Ten Pence (10p), Twenty Pence (20p), Fifty Pence (50p). As well as international coins like: Irish Sixpences, Australian Five Cents, US Dimes, Canadian Pennies etc. If you can’t find the exact coin jewellery (country or date) you are shopping for then please contact us.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

188 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 55% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(188)

78 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent

Purchased a necklace as a birthday present for “ her indoors “ she absolutely loved it, so I purchased a bracelet as a Christmas present again, she absolutely loved it and scored a few brownie points. Would definitely recommend and use again

12 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Just What I Wanted

Heads and Tails genuinely seem to care. They respond very quickly and my purchase was of high quality and exactly what I wanted. I highly recommend Heads and Tails Jewellery and I wouldn’t hesitate to purchase something from them again.

13 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

1st time customer wont be my last

Browsing for a gift for wife and came across the heads &tails website ... some lovely little jewellery items and decided on a silver sixpence from 1966 in a gold knecklace .... oh my days .... its beautiful and although wife not seen it yet i know she will love it ... cracking price and paid a little extra for personal message on back ... its beautiful ... came within 5 days of placing order (including weekend) well done Heads & Tails and a massive thankyou 👏👏👏

2 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I would not recommend the hip flask with stuck on penny. It looks cheap and poorly made.

The item received looked cheap with a penny stuck onto the front of the hip flask. The business owner claimed that it was welded on and due to the shape of the flask, there would be a gap at the top of the penny. The website does not accurately reflect this as photos show the penny sitting flush against the flask. Due to the gap, it looks stuck on and cheap. Most definitely not worth the price tag. Item was returned. 2 stars only given as delivery was quick.

31 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Worst customer service ever

Worst customer service ever. Returned a necklace bought from the US. Had all mail receipts. Both US and international documentation. Claimed they never received the return. I would NEVER do business with this company.

1 de dezembro de 2025
Opinião espontânea
logótipo da headsandtailsjewellery.co.uk

Resposta da headsandtailsjewellery.co.uk

We’re genuinely sorry this situation has been frustrating and has been ongoing since August.

We want to clarify that we replied to every email within a few hours and did everything possible to help. Unfortunately, the tracking provided only shows “delivered to the UK” and does not confirm delivery to us. We have never received the parcel.

Without the parcel returned, we’re unable to issue a refund.

In cases like this, the responsibility sits with the courier you’ve used for the return, and we’ve advised that a claim be raised with the US carrier.

We understand how disappointing this is and truly regret the outcome, but we cannot refund an item that has not been received.

Classificada 5 em 5 estrelas

Bracelet & Neclace.

Really impressed quick on sending out the items ordered,& lovely quality really nice solid jewellery just love both my bracelet & necklace ordered in memory of mum & Dad very happy customer.The engraving very clean & clear on the back as well.

21 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Most impressed with the service…

Most impressed with the service received for our purchase. It arrived by ordinary post sooner than expected. Quality and presentation excellent. Will buy from them again and highly recommend.
Stuart & Pauline

8 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Bought the 1965 sixpence cufflinks as a…

Bought the 1965 sixpence cufflinks as a 60th birthday present for my husband. They are a lovely quality! Much nicer than I expected, given the reasonable price. Arrived promptly, engraved and nicely packaged. Delighted customer!

31 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered the 1965 cuff links and had…

I ordered the 1965 cuff links and had issues with royal mail, however, the customer service and support given was exceptional and thank you to Emma and her Team. Once received the cuff links were amazing and have recommended Heads & Tails to all my friends and family

6 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Top Marks All Round !

Recently ordered a piece of jewellery from Heads and Tails. it was an irish 50p on a chain and I had it engraved. The service was impeccable, communication via text was prompt and attentive. The piece arrived in extra quick time and we were above satisfied with the product (and wee additional piece).

Top marks all around for service and quality. Thanks.

9 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

I ordered a key ring which had a 1955 coin inserted into it for my husband's 70th birthday. I found the whole ordering process very easy. Communication was excellent and delivery was prompt. It arrived in a little black box. I know he will love it!

18 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely for a special gift

Very positive experience purchasing an engraved 1975 50p piece key ring for my son’s 50th birthday. Nicely made, solid but not too heavy to carry and is a reliably quality present for a special event - nice box too.

22 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Impeccable service

Found this company online as we had a few coins left by my late father that we wanted made into necklaces.
Had a really quick and friendly response through their website and kept us updated with the process of getting our request completed. In less than a week had received our beautiful keepsakes. Can’t wait to gift them to my family.

13 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great product and great customer service

I ordered two sets of cufflinks and both are amazing, exactly as promised in very nice presentation boxes.

What impresses me most, though, is that I had a query and sent an email at 9.15pm thinking someone would pick it up in the morning but I got a reply (that addressed everything) at 11.46pm the same evening. I see a recent review querying the customer service but my experience couldn't have been further from that, it was great.

10 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service

Such a shame to be leaving a negative review. 3 items ordered, had a problem with one of them so I emailed the help email, had one response asking for a picture which I sent and have not had a response. I’ve also sent a couple of follow up emails but it would seem I’m being ignored. It would have been 5/5 if they had rectified the issue and provided me with some kind of customer support/ service but on this occasion it has been non existent. The other items were lovely, the gift wrap really nice and speedy delivery.

8 de outubro de 2025
Opinião espontânea
logótipo da headsandtailsjewellery.co.uk

Resposta da headsandtailsjewellery.co.uk

Hi Stephen, as you understand from our emails to which you have replied several times we had already sent a replacement to you and it was on its way. Admittedly, after the first email asking you to send your order number and a photo of the issue, we had not replied. This is our error and for which we have apologies, we had sent the replacement and just not informed you, which we should have. HOWEVER, we had already sent your replacement and replied, to which you'd already replied, when we received this 1 star review.

Classificada 5 em 5 estrelas

Beautiful product, great packaging, fast delivery

received my cufflinks earlier in the week and just wanted to say how beautiful they are. They’re a present for a friend who I’ve known for 40 years this year and I know he’s going to love them.
As far as I’m concerned, nothing needs improving and you’ve got the formula spot on. Beautiful product, attractive packaging, fast efficient delivery… if only every business operated like you!

22 de setembro de 2025
Opinião espontânea

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