I really like this service. I appreciate the time the doctors take to answer questions and more. I used it tonight and many times in the past. Thank you, Healthtap!
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Leia as opiniões dos outros
Not sure why they sent me this survey MONTHS after I canceled my account (and after I had to get help from the fraud department at my bank to reverse several arbitrary charges they made after my acc... Ver mais
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I’ve only asked general questions and the answers I got were from doctors in specialties not related at all. It dawned on me after reading my second answer that this just isn’t reliable. Your question... Ver mais
Crap! So this is why my doctor is on HealthTap to get extra cash for responses and not responding to my email questions through regular hospital visits and wanting to know more about my condition. Of... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Your personal doctor, one tap away. HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.
Informações de contacto
2465 Latham Street, 3rd Floor, 94040, Mountain View , Estados Unidos da América
- support@healthtap.com
- www.healthtap.com
2,8
Aceitável
221 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
FAST EASY AND TALKS GREAT KNOWLEDGE…
FAST EASY AND TALKS GREAT KNOWLEDGE VERY GOOD BOUT FINDING OUT WHAT EVER YOU ASK
5 de agosto de 2019
Opinião espontânea
Easy to navigate
Easy to navigate, fair charges, extensive patient’s rights.
5 de agosto de 2019
Opinião espontânea
Very low/minimal consultations in Fl
Very low/minimal consultations in Fl. Additionally, for 1 4 hour committed shift I am paid $100; however, for each consult, $30 is deducted from the shift payment. Therefore, I would have to see 8 patients to earn $200. Beyond sad and certainly not competitive with any other telemedicine venues.
5 de agosto de 2019
Opinião espontânea
Excellent app.
5 de agosto de 2019
Opinião espontânea
Overall a great service, but beware of false advertising
Overall, a great service. Free educational answers to many common medical questions, and many uncommon questions as well. Gets 4/5 stars because I've had trouble in the past with what seemed like false advertising. I purchased a premium plan based off of advertising of a free consult with a specialist, only to find out that the premium plan only includes limited primary care. I requested a refund and they did not budge even when I showed them documentation. Overall, though, a very unique and useful app.
5 de agosto de 2019
Opinião espontânea
Resposta da HealthTap
Hi Evan,
We appreciate your feedback and are very sorry to hear about the issues you have experienced with HealthTap.
We strive to provide the best care possible and will be working to ensure this problem is solved. We again appreciate your honest feedback and if you have any further questions or concerns please let us know at support@healthtap.com.
The doctors I consulted were excellent
The doctors I consulted were excellent, and the price/convenience was good.
But when I tried to find those two doctors for further consultation some months later, they were impossible for me to find.
You need a list for each patient of the previous doctors for further contact.
5 de agosto de 2019
Opinião espontânea
Service is just how I like it
5 de agosto de 2019
Opinião espontânea
I had a situation whereby I needed…
I had a situation whereby I needed urgent assistance with a sick spouse. I spoke to a clinician both online and on the internet and we averted a serious situation.
5 de agosto de 2019
Opinião espontânea
Great company to work for
Great company to work for. Platform is easy to use. Great innovations with Artificial intelligence technology. Great communication and flexibility with the company.
5 de agosto de 2019
Opinião espontânea
Ripp off
It cost money’s to talk to the doctors just rather email my st it the same wait x and it free
5 de agosto de 2019
Opinião espontânea
Resposta da HealthTap
Hi Chad,
We appreciate your feedback and are very sorry to hear about the issues you have experienced with HealthTap.
We strive to provide the best care possible and will be working to ensure this problem is solved. We again appreciate your honest feedback and if you have any further questions or concerns please let us know at support@healthtap.com.
Exquisite- HealthTap Services
The device is efficient, quite beneficial and provides excellent consumer advice and information.
5 de agosto de 2019
Opinião espontânea
The Dr is great & your app is so…
The Dr is great & your app is so qwirky, I can never just have the consult. We always have to do a work around.
5 de agosto de 2019
Opinião espontânea
Resposta da HealthTap
Hi Mark,
We appreciate your feedback and are very sorry to hear about the issues you have experienced with HealthTap.
We strive to provide the best care possible and will be working to ensure this problem is solved. We again appreciate your honest feedback and if you have any further questions or concerns please let us know at support@healthtap.com.
-Julia
Always reliably fast with orders and a…
Always reliably fast with orders and a wonderful choice of product
5 de agosto de 2019
Opinião espontânea
It’s really convenient & it’s also so…
It’s really convenient & it’s also so simple to use that anyone can do it
5 de agosto de 2019
Opinião espontânea
Was great
Was great - dont use now as waikato dhb stopped using it
5 de agosto de 2019
Opinião espontânea
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