from the start it was straight forward, ordering online, the delivery- I got updates on each move they sent me a day and delivery a lot. They rang me half an hour before which was good. They were rea... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered the Bubble padded bed in teddy boucle double size sooo lovely and unique really liked the style 🤩 Waheed the delivery driver was excellent for customer service so kind and helpful. Any... Ver mais
A empresa respondeu
The bed we got is absolutely gorgeous, amazing quality, beautifully crafted - and 100% what I had in mind when ordering - if not better. If I was to rate the bed itself, would definitely be five sta... Ver mais
Ordered the superking Ivy Winged High Bed Frame with all the optional extras and ottoman box, the build quality is very high! My advise pay for the installation, these beds are not light at all.... Ver mais
Informações sobre a empresa
- Loja de camas
- também em
- Fabricante de móveis
- Loja de colchões
- Loja de mobília para quartos
- Loja de móveis
- Loja de sofás
Sobre Heavenlybeds
Escrito pela empresa
About HeavenlybedsDiscover bespoke beds & luxury sofas at Heavenlybeds. Shop ottoman beds, tall headboards & more. Quality assured with our exclusive warranty.
- Shop for the latest ottoman beds, the perfect space creator in your bedroom
- Custom made beds with tall headboards upto 8ft high
- Luxury handmade sofas in over 40+ fabric colours
- We offer Bed Frames, TV Beds, Childrens Beds, Wingback Beds, Sleigh Beds + more
Why choose Heavenlybeds?
Heavenlybeds not only makes beds but prides itself on ensuring that materials used are of high quality and offer a warranty on all items for added customer satisfaction. Our beds are not only luxury high end products, but also, we factor in the cost to ensure the customer gets an affordable price. We have years of experience crafting the latest designs of beds and mattresses to satisfy our vast range of new and returning customers.
LUXURY BEDS TV Beds Divan Beds Wingback Beds Sleigh BEDS Free Material SwatchesInformações de contacto
920 Bradford Road, WF17 9PH, Birstall, Reino Unido
- 01924982964
- support@heavenlybeds.co.uk
- www.heavenlybeds.co.uk
4,8
Excelente
440 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Well recommend Heavenly Beds Outlet
Well recommend this company excellent service and received excellent customer service from Richard and nothing was too much trouble to assist my Mom in purchasing matress.
17 de agosto de 2024
Opinião espontânea
Don’t buy your beds anywhere else😍😍
I was updated regularly with the delivery team, my bed arrived on time and they were super helpful. The bed itself it’s so beautiful. Its such good quality and everything works perfectly. I managed to put it all together by myself and it was so easy. Can’t fault them in any way!
14 de agosto de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you for sharing your wonderful experience! We're delighted to hear that you were regularly updated by our delivery team and that your bed arrived on time. It's fantastic to know that you find the bed beautiful, of great quality, and easy to assemble. We’re especially pleased that everything met your expectations and that you had a seamless experience from start to finish. Your kind words mean a lot to us, and we’re thrilled that you couldn’t fault anything. If you ever need anything else, we’re here to help. Enjoy your beautiful new bed!
AVOID AT ALL COSTS
AVOID AT ALL COSTS. The worst company ever. First of all we ordered 3 beds from them and 2 were incorrect. The size was wrong and also the other one, the wrong material was sent. They said they would give a replacement on that following Saturday 6-8am. I waited all day for this to arrive and nothing came. On Monday I contacted them again about the delivery and they said they will delivery on Thursday with no reasoning or anything. On Thursday their delivery people arrived and let’s just say they have scraped and ruined my brand new stairs. Spoke to the company and they said that apparently the delivery people have said the stairs were damaged. The stairs were installed 2 days before so couldn’t have been damaged and I saw them with my own eyes scraping the beds down the stairs and the wood coming off. As well as this the delivery guy even said to me you can make a claim through my company. He wouldn’t say that if he knew he didn’t do it himself.
Following the company response: I have just messaged them to see what the outcome is that my stairs are broken now and they have said they cannot do anything so not being very truthful in the reply to the review. Do not trust them!
15 de agosto de 2024
Opinião espontânea
Resposta da Heavenlybeds
We sincerely apologise for the distressing experience you've had with our company. This is certainly not the level of service we aim to provide, and we deeply regret the multiple issues you've encountered. It’s unacceptable that the wrong beds were delivered and that the replacement did not arrive as scheduled, leading to further inconvenience. We are also extremely concerned to hear about the damage to your stairs during the delivery process and the lack of accountability shown. Please know that we take this matter very seriously and will be conducting a thorough investigation to resolve it. Our customer service team will be in touch with you directly to address these issues and find a satisfactory solution. Again, we apologise for the frustration this has caused and appreciate your patience as we work to make things right.
Very happy with my purchase
Very happy with my purchase. Super king Harper Bed arrived in perfect condition. Easy to assemble. Delivery time was well organised and arrived on time with a courtesy call 30 mins before arrival. Delivery team very helpful.
21 de junho de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you for your lovely review! We're so pleased to hear that you're very happy with your Super King Harper Bed and that it arrived in perfect condition. It's great to know that the assembly was easy and that the delivery was well-organised and punctual. We're also glad our delivery team was able to assist you. If you need anything else in the future, we're here to help. Enjoy your new bed, and thank you for choosing us!
Excellent service and product …
Great service from start to finish bed Quality is excellent will 100% be using this company for future bed purchases
7 de junho de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you for your wonderful feedback! We're delighted to hear that you received great service from start to finish and that you're impressed with the quality of your bed. Knowing that you'll be choosing us for your future bed purchases means a lot to us. We look forward to serving you again in the future. Thanks for choosing us!
Absolutely in love with the bed we have…
Absolutely in love with the bed we have received from Heavenly Beds. The delivery was pretty fast and it completely elevates our bedroom. The wood used is really high quality and I have no concerns of it not lasting us years. We had our eye on this for a while so we are amazed with it. I really recommend going here for your beds.
4 de julho de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you so much for your fantastic review! We're thrilled to hear that you're absolutely in love with your new bed from Heavenly Beds. It's great to know that the delivery was quick and that the bed has elevated your bedroom just as you'd hoped. We're especially pleased that you’re impressed with the quality of the wood and feel confident it will last for years. Your recommendation means a lot to us, and we're so glad that the bed exceeded your expectations after having your eye on it for a while. If you ever need anything else, we're here for you. Enjoy your beautiful new bed!
Amazing
Received my bed from heavenly beds and it was super easy to put up. The bed is great quality and super comfy!
29 de junho de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you for sharing your experience! We're so glad to hear that you found the bed easy to assemble and that it's both great quality and super comfortable. Your satisfaction is our top priority, and it's wonderful to know that you're happy with your purchase. If you ever need anything else, we're here to help. Enjoy your new bed, and thanks for choosing Heavenly Beds!
Very happy with my bed base and…
Very happy with my bed base and headboard. Good quality, and a lovely neat finish. It looks really good too! Thank you, HB. I would use you again and I would definitely recommend.
2 de junho de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you so much for your kind words! We're thrilled to hear that you're happy with your base and headboard. It's great to know that the quality and finish met your expectations, and that it looks good in your space. Your recommendation means the world to us, and we'd be delighted to assist you again in the future. Thanks for choosing us, and we hope to work with you again soon!
Customer Service is great
Customer Service is great, bed arrived, had slight damage issues with one part and straight away said they would replace, I cannot fault this company at all and the beds are great quality, would definitely buy from them again and highly recommend.
30 de maio de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you're happy with our customer service and the quality of our beds. We apologise for the slight damage to the part, but we're glad we could resolve it quickly for you. Your recommendation means a lot to us, and we look forward to serving you again in the future. Enjoy your new bed!
Great experience, issues sorted swiftly
Website was easy to use and it was clear what you were ordering from the options available. After placing the order, the bed arrived very quickly and I was kept up to date from the company and the courier along the way. All items were very well packaged. There was a slight imperfection in the material on my headboard in my order, but a WhatsApp message to the company swiftly resolved this and a replacement was delivered and the faulty item taken away. The bed itself seems sturdy and well made and looks great. Price was very competitive amongst other online retailers, wouldn't hesitate to buy from Heavenlybeds again.
5 de abril de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you for sharing your positive experience! We're delighted to hear that you found our website easy to navigate and that you were pleased with the swift delivery and packaging. We apologise for the slight imperfection with your headboard, but we're glad we could quickly resolve the issue through WhatsApp. It's wonderful to know that you find the bed sturdy, well-made, and great-looking. Your feedback on our competitive pricing is much appreciated. We look forward to serving you again at Heavenlybeds. Enjoy your new bed!
Fantastic company bed arrived easy to…
Fantastic company bed arrived easy to put together great both bed and mattress good quality delivery was also fantastic 10/10 would defo order again thank you 😊
24 de abril de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you for your fantastic review! We're so glad to hear that your bed and mattress are to your satisfaction and that you found the assembly process straightforward. It's wonderful to know that the delivery met your expectations as well. We appreciate your kind words and the perfect score. Looking forward to your next order, and thank you once again for choosing us! 😊
WOW! Amazing beds!
WOW!! stunning Beds
This is the 3rd bed I have purchased from HeavenlyBeds! The quality is amazing! Easy to build and so solid! The delivery time was also really quick! I received my new bed in 7 working day!
21 de abril de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you for continuing to choose HeavenlyBeds! We're thrilled to hear that each bed has lived up to your expectations in quality and ease of assembly. It's great to know that our delivery times are keeping you satisfied too. We truly appreciate your loyalty and are so glad to have you as a repeat customer. Enjoy your new bed, and we look forward to serving you again in the future!
Excellent service
Excellent service , great bed and great mattress will deffo use heavenly beds again 😊 staff are amazing also
15 de abril de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our beds and mattresses, and that our staff made a great impression. Your satisfaction is our top priority, and we look forward to welcoming you back to Heavenly Beds in the future. 😊
Excellent service from start to finish…
Excellent service from start to finish bed is beautiful quality and came very very quickly service is excellent would recommend
14 de abril de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with the quality of your new bed and the speed of delivery. We strive to provide excellent service, and we're glad that we met your expectations. Your recommendation means a lot to us. We look forward to serving you again in the future!
The bed is amazing and the mattresses…
The bed is amazing and the mattresses well! The customer service is excellent! I am very very happy 😊 thank you
3 de abril de 2024
Opinião espontânea
Resposta da Heavenlybeds
We're absolutely delighted to hear that you love your new bed and mattress, and that you had a great experience with our customer service! Your happiness is our top priority, and your kind words truly make our day. Thank you for taking the time to share your feedback. We hope to have the pleasure of serving you again soon! 😊
Excellent customer service and…
Excellent customer service and communication. Bed is beautiful- excellent value for money. Would highly recommend
23 de março de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you for your kind words! We're thrilled you're enjoying your Quinn Deluxe Plain Fabric Upholstered Bedframe. Your satisfaction is our priority, and we're here for you every step of the way.
Replaced without question
Our bed broke outside of the guarantee and within 24 hours of complaining, they are sending replacements. Very grateful for the swift assistance and customer service
17 de março de 2024
Opinião espontânea
Resposta da Heavenlybeds
We're delighted to hear that our swift assistance and customer service were able to address your issue promptly, even outside of the guarantee period. Ensuring the satisfaction and comfort of our customers is always our top priority, and we're grateful for the opportunity to make things right for you. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing us!
Love my bed
Love my bed , even better in person ! They came on time and fitted my bed in like 30 mins was so quick . They even sent me boards to go under my bed at no extra cost ! Highly recommend heavenly beds !
22 de fevereiro de 2024
Opinião espontânea
Resposta da Heavenlybeds
We're thrilled to hear that you love your bed and that it exceeded your expectations in person! Our team takes great pride in ensuring timely delivery and professional assembly to provide you with the best possible experience. We're also glad that you appreciated the extra touch with the boards for your bed, as we always strive to go above and beyond for our valued customers. Thank you for recommending Heavenly Beds, and if you ever need anything else, don't hesitate to reach out!
We are absolutely in love with this new…
We are absolutely in love with this new bed! Our bedroom was the storage room of the house and definitely our least favourite as we just haven’t done much with it since moving in. It has now become my favourite room in the house! This bed frame makes our room look so much brighter and cosier and I just can’t stop looking at it!
Not only is it dreamy but it was so easy to put together it was up on minutes. The quality is absolutely beautiful, so much so that we even went for the matching blanket box.
16 de fevereiro de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our bed frame has transformed your bedroom into your new favorite space in the house. It's fantastic to know that the assembly process was a breeze and that you're impressed with the quality of our products. We're delighted that you chose to complement your bed with the matching blanket box, adding to the overall aesthetic and functionality of your room. If you ever need anything else or have any questions, please don't hesitate to reach out. Enjoy your cozy and dreamy new bedroom!
Excellent company
Excellent company, Quick Delivery and such a good quality bed. Communication was kept throughout the whole process, to ensure that I had received my item and was satisfied with my delivery :)
15 de fevereiro de 2024
Opinião espontânea
Resposta da Heavenlybeds
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our company, from the quick delivery to the quality of your bed. Keeping open lines of communication throughout the entire process is something we prioritize, so it's wonderful to know that you felt supported every step of the way. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your recommendation and hope you continue to enjoy your new bed!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.