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Hertz - Indianapolis - Indianapolis International Airport (IND) Opiniões 

107
•
TrustScore: 4 em 5

4,0

7800 Col H Weir Cook Mem Dr, 46241 Indianapolis, Indiana, US

•

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

It is nice to not have to wait in line. However there are too many EVs and it isn’t always obvious that a vehicle is an EV. I’m not opposed to EVs in general but while traveling to unfamiliar areas it... Ver mais

Classificada 4 em 5 estrelas

Staff is very nice. Being asked 12 times if I want to prepay gas and pay outrageous prices for insurance is annoying, but I am sure the corporate manual says to be sure and ask in case the app faile... Ver mais

Classificada 4 em 5 estrelas

Easy pick up and drop off process. Car selection in the President's Circle could have been better. Access from Terminal is good at IND, just a short walk.

Classificada 5 em 5 estrelas

All went well, but cars from this location are sometimes not as clean as they should be, especially interiors.


Informações sobre a empresa

  1. Agência de aluguer de carros
  2. também em
  3. Loja de acessórios para automóveis

Escrito pela empresa

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Informações de contacto

  • 7800 Col H Weir Cook Mem Dr, 46241, Indianapolis, Indiana, Estados Unidos da América

  • (317) 315-1700

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4,0

Bom

TrustScore: 4 em 5

107 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(107)

23 267 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

It is nice to not have to wait in line

It is nice to not have to wait in line. However there are too many EVs and it isn’t always obvious that a vehicle is an EV. I’m not opposed to EVs in general but while traveling to unfamiliar areas it is unhelpful and annoying.

16 de outubro de 2026
Classificada 5 em 5 estrelas

All went well.

All went well, but cars from this location are sometimes not as clean as they should be, especially interiors.

16 de outubro de 2026
Classificada 2 em 5 estrelas

I was given the wrong car and i noticed…

I was given the wrong car and i noticed that the car that was assigned to me was parked in the lot. I was advised by Summer the clerk that because i booked through Southwest Airlines there was nothing Summer could do to help me.

13 de outubro de 2026
Classificada 4 em 5 estrelas

Staff is very nice

Staff is very nice. Being asked 12 times if I want to prepay gas and pay outrageous prices for insurance is annoying, but I am sure the corporate manual says to be sure and ask in case the app failed to ask 12 times. I also wish the cars were newer, as the one I rented had a faint odor of cigarettes after 23K(?) miles. Car worked well however, and the process to pick up and return was very easy and quick.

16 de outubro de 2026
Classificada 2 em 5 estrelas

Overall not great

Overall, this was a pretty disappointing rental experience. The windshield wipers were so bad that I actually had to replace them myself just to be able to safely drive in the rain. That's a pretty basic maintenance item and something that absolutely should have been caught before the car was rented out.

The return process wasn't much better. I had to walk all the way back to the rental counter just to get a printed receipt, which was frustrating enough on its own. But I'm glad I did, because that's when I discovered they were trying to charge me for an entire tank of gas even though I returned the car with a full tank!

Between the poor vehicle maintenance, the hassle of getting a receipt, and the attempted fuel charge, this was definitely not the experience I expected from Hertz.

12 de outubro de 2026
Classificada 5 em 5 estrelas

Good service

We received excellent service from this location the car was ready upon arrival and a staff member even helped us take our bags to the car!

6 de outubro de 2026

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