My experience with hertz at Irving west airpot freeway location was really good and i would like to recommend this location to the people. The staff at this location is friendly and supportive. Almost... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Walked in, got a car, and gone in minutes. Drop off was easier with receipt emailed, perfect
First car I got smelled like it had been hotboxed right before I got there. They offered me the only other vehicle available and made me pay an upgrade fee for it. It was a hybrid vehicle so cost more... Ver mais
The amount of time to check out and then check in the car was excessive. The staff was friendly.
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
3401 W Airport Fwy Suite 137, 75062, Irving, Texas, Estados Unidos da América
- (972) 594-4473
Your Car Rental Deals, News & Offers
3,4
Aceitável
6 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First car smelled like weed then got charged an upgrade fee for a stained car
First car I got smelled like it had been hotboxed right before I got there. They offered me the only other vehicle available and made me pay an upgrade fee for it. It was a hybrid vehicle so cost more but in my opinion they should have waived it considering. The car they gave me was dirty, not vacuumed out and had a terrible stain on the front seat. I had to accept it because I needed to get on the road. It was an awful experience. Will never rent Hertz again, especially at a smaller location like this. Staff weren’t mean but also still an overall bad experience.
11 de setembro de 2026
Good cheap reliable rentals
12 de setembro de 2026
Friend Staff
The amount of time to check out and then check in the car was excessive. The staff was friendly.
4 de setembro de 2026
Fast, Easy and Smooth
Walked in, got a car, and gone in minutes. Drop off was easier with receipt emailed, perfect
22 de agosto de 2026
Bad experience
I made a reservation for a full size sedan and the agent working at Irving office didn’t full-fill my reservation as it was made. I received Kia Trax compact/mid size SUV.
I informed that I have long road trip and sedan would only suite my journey. Kia trax was not much economical, it had a lot of vibration on its vehicle steering.
I had motion sickness at the end of each day after driving. Never felt that bad with any of my previos long road journeys.
Also, the agent at Irving location was not polite and rude. I wouldn’t recommend anyone to have such a pathetic experience at Irving Hertz!
29 de agosto de 2026
My experience with hertz at Irving west…
My experience with hertz at Irving west airpot freeway location was really good and i would like to recommend this location to the people. The staff at this location is friendly and supportive. Almost all the time cars are available at this location, if not then they do give you call saying car is not available.
29 de agosto de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.