The staff did not have the vehicle I reserved and then up charged me for the vehicle they had, were extremely rude and basically take it or leave it. Not good customer service!
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Leia as opiniões dos outros
Well the vehicle I reserved wasn’t available so they offered me a substitute and for the first time in @15yrs I had to pay for the higher vehicle because of their error. Also I took a video of inside... Ver mais
From start to finish it was a great rental experience. The staff at both pick-up and return were friendly and professional. Then vehicle I chose was exactly what I needed and was clean. Definitely wou... Ver mais
We always have a wonderful experience from start to finish at the League City location
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
102 Gulf Fwy, 77573, League City, Texas, Estados Unidos da América
- (281) 557-9800
Your Car Rental Deals, News & Offers
3,8
Bom
6 opiniões
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The staff did not have the vehicle I…
The staff did not have the vehicle I reserved and then up charged me for the vehicle they had, were extremely rude and basically take it or leave it. Not good customer service!
3 de outubro de 2026
Well the vehicle I reserved wasn’t…
Well the vehicle I reserved wasn’t available so they offered me a substitute and for the first time in @15yrs I had to pay for the higher vehicle because of their error. Also I took a video of inside of vehicle because it had to be the worst one we’ve ever got. Rips in the ceiling, tears in fabric, scratches all over some really bad. The outside looked nice though and when I wanted to extend my rental I had issues with that as well. I’ve always used Hertz, we travel a lot from Texas to Oklahoma, Illinois and a few other places but after this trip, I’m going to start checking with other car rental places for our next trip
3 de setembro de 2026
We always have a wonderful experience…
We always have a wonderful experience from start to finish at the League City location
1 de setembro de 2026
From start to finish it was a great…
From start to finish it was a great rental experience. The staff at both pick-up and return were friendly and professional. Then vehicle I chose was exactly what I needed and was clean. Definitely would rent from Hertz again.
4 de julho de 2026
Great service and nice vehicle at a…
Great service and nice vehicle at a competitive price
25 de junho de 2026
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