Great and fast experience to pick up the rental, I didn't like the fuel economy of the car, but it was a new car, clean, everything worked well. Next time I'll pick a car that I know I'll get at least... Ver mais

Localização
Alterar localização4100 Donald Douglas Dr, 90808 Long Beach, California, US
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The guy working the counter when I picked up the car was so nice. I really enjoyed talking with him. I also had a card issue and he was so patient. I stood there for a few minutes watching him deal wi... Ver mais
I have two charges for the same reservation. I have called multiple times multiple days and I am never able to speak with the representative. When I finally did. They hung up on me. if this doesn’t ge... Ver mais
Ease of rental, great customer service and one of the best airports to fly in/out of. Car was clean inside and out, no problems and ease of return was just as nice.
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
4100 Donald Douglas Dr, 90808, Long Beach, California, Estados Unidos da América
- (562) 420-2444
Your Car Rental Deals, News & Offers
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Easy to pick up and return
Ease of rental
Ease of rental, great customer service and one of the best airports to fly in/out of. Car was clean inside and out, no problems and ease of return was just as nice.
One of the Best Hertz so far..
One of the Best Hertz so far... Newer cars, well maintained... can't complain
Always great service with hertz
Always great service with hertz. In and out seamless service. Car was clean and reliable.
Location and convenience of Long Beach…
Location and convenience of Long Beach Airport. Easy and fast checkout and return.
I like easy pick up
I like easy pick up. I did not like that when booking through the app, it did not book with my points. It wasn't until after I returned that corporate was able to help me, but I was still charged at first before refund.
The staff
The staff, at both pick up and drop off, were helpful and friendly. The vehicle was appropriate for my needs and in good shape.
Not many options to call back or reach…
Not many options to call back or reach for assistance
I have two charges for the same…
I have two charges for the same reservation. I have called multiple times multiple days and I am never able to speak with the representative. When I finally did. They hung up on me. if this doesn’t get resolved or get a call back, I will be calling my credit card company to decline that credit card payment. and I will never rent with you guys again for our Puerto Rico trip
Wonderful customer service
The guy working the counter when I picked up the car was so nice. I really enjoyed talking with him. I also had a card issue and he was so patient. I stood there for a few minutes watching him deal with an irate customer ahead of me and he had impeccable customer service.
Great service ,excellent car.
Great service at the hertz window!
Long Beach Airport is the best
Maria at the Long Beach airport was friendly, welcoming, informative and funny. What a great person to greet us and get us on our way!
Quick and Easy
I was able to pick my car up slightly earlier than expected and return it earlier with out any hassle
Great and fast experience to pick up…
Great and fast experience to pick up the rental, I didn't like the fuel economy of the car, but it was a new car, clean, everything worked well. Next time I'll pick a car that I know I'll get at least 33mpg, the staff did give me the option but I picked the wrong one, I wonder if I could have tried to change it the next day, I'll ask next time. The best thing about the airport location is that you don't have to worry about the location is closed at 5pm.
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