I wanted to give a shout out to Ovetta and Ron (I believe that was his name). They were absolutely amazing and professional! We were dealing with my daughter's car being repaired and needed a rental c... Ver mais
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Leia as opiniões dos outros
The staff at this Hertz Exceptional! I did not wait, I was immediately greeted and assisted by a friendly female clerk during check-in, and received the same service from a male clerk during check-out... Ver mais
Hertz cancelled my reservation 1 hour before I was scheduled to pick up the car. Reservation was made 1 month in advance and confirmed. There offered no remedy or consideration for the cancelation.... Ver mais
Staff always welcoming and friendly. Knowledgeable about my reservation when I get there and accommodating. Vehicles are always clean.
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
423 W Chestnut St, 40202, Louisville, Kentucky, Estados Unidos da América
- (502) 537-6178
Your Car Rental Deals, News & Offers
3,6
Aceitável
9 opiniões
Pede aos clientes que escrevam opiniões
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Staff always welcoming and friendly
Staff always welcoming and friendly. Knowledgeable about my reservation when I get there and accommodating. Vehicles are always clean.
16 de outubro de 2026
Working excellent
Working excellent. They were very accommodating and certainly prioritize using Hertz again.
1 de outubro de 2026
Louisville check out was excellent my…
Louisville check out was excellent my rent to buy specialist he was awful and rude
4 de outubro de 2026
Hertz cancelled my reservation 1 hour…
Hertz cancelled my reservation 1 hour before I was scheduled to pick up the car. Reservation was made 1 month in advance and confirmed. There offered no remedy or consideration for the cancelation. I had to scramble and find a vehicle with another provider in order to make my destination.
25 de setembro de 2026
Had lots of issues out of the Tesla I…
Had lots of issues out of the Tesla I rented and was put to run through hoops still never got a car switched out , ridiculous stuff honestly
25 de setembro de 2026
I had to extend
I had to extend, and Hertz was very understanding, and this location was very easy to deal with, thanks again!
9 de setembro de 2026
Excellent customer service
I wanted to give a shout out to Ovetta and Ron (I believe that was his name). They were absolutely amazing and professional! We were dealing with my daughter's car being repaired and needed a rental car and they went above and beyond to accommodate us. Thanks again for your wonderful service!
4 de setembro de 2026
The staff at this Hertz Exceptional
The staff at this Hertz Exceptional! I did not wait, I was immediately greeted and assisted by a friendly female clerk during check-in, and received the same service from a male clerk during check-out. What was most impressive was the fast service. They found my reservation quickly, gave me ready/best options it was hard to decide, and got me in and out quick. I love great customer service, but they were "one service step ahead of the customer"!
26 de agosto de 2026
Great location
Great location. Easy UBER ride from the airport. Friendly and helpful staff
25 de junho de 2026
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