My experience with Hertz was amazing! I received excellent service from beginning to end. The manager was super friendly, helpful, and made the whole experience easy and pleasant. I’m very happy with... Ver mais

Localização
Alterar localização9197 Central Avenue, Suite F, 91763 Montclair, California, US
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Leia as opiniões dos outros
Kyle was so helpful and direct when answering my questions.
During my interaction with Kyle Bunda, his responses were very brief and came across as curt. As a result, I felt the communication was not as helpful or customer-focused as I had expected.
Friendly staff, answered all my questions and would rent again
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
9197 Central Avenue, Suite F, 91763, Montclair, California, Estados Unidos da América
- (909) 482-1835
Your Car Rental Deals, News & Offers
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Not customer focused
During my interaction with Kyle Bunda, his responses were very brief and came across as curt. As a result, I felt the communication was not as helpful or customer-focused as I had expected.
Was in and out no no wasted time
They over charged me and still waiting…
They over charged me and still waiting on my money
We were happy with the car we rented.
i was charged so much for a one day…
i was charged so much for a one day rental. i was "upgraded" when i rented the veh due to shortage. i didnt like the option i was given so i returned it early and i was charged so $125 for one day rental which is outrageous. if i would've been told that i was going to get charged because i was returning early i would've just kept it until the day it was due. i was never informed of these charges!
My experience with Hertz was amazing
My experience with Hertz was amazing! I received excellent service from beginning to end. The manager was super friendly, helpful, and made the whole experience easy and pleasant. I’m very happy with the service I received and I 100% recommend this location. ⭐⭐⭐⭐⭐
The car was not ready branch charges extra
The car was not ready for the reservation, ended up getting a different car that didn’t want. the branch charges additional fees that are not on the invoice at the end of the reservation.
Gold Member NOT HAPPY!
It's important for employees to give us time to check the rentals rather than, here the keys and takes off back to the office. This day wasn't busy... The first car they tries to rent me smelled like an astray, the second car had ants that I didn't notice until the day got HOT! they stated to come out the speakers & AC vents. NOT HAPPY!
They tack on 700% for any toll fees
They tack on 700% for any toll fees, even when I have my own transponder/account and tried to pay them via my account; they wouldn't allow it. It's absolutely theft. They also charged a $30.00 fee for a parking ticket that I had already paid immediately. They are so deceptive and predatory.
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