The service was friendly and professional, reservations online was easy and pick up was exactly what I reserved. Thank you for a great experience. 🤗

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The wait was way too long because they only have one employee doing everything. ( waiting 30-40 for a rental car is insane). An you guys don't give a military discount. Aside from that , everythin... Ver mais
The rental went very well ... until I received a blll for tolls AFTER using my own EZ Pass toll tag and paying all my tolls already with my tag. The EZ Pass tag in the rental was safely tucked away in... Ver mais
Frankie is great at her job at Hertz in Montclair! How she can handle the counter by herself and this takes a great deal of patience and knowledge! She does not bend under pressure! This place is m... Ver mais
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
40 Claremont Ave, 7042, Montclair, New Jersey, Estados Unidos da América
- (973) 744-7409
Your Car Rental Deals, News & Offers
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The service was friendly and…
The service was friendly and professional, reservations online was easy and pick up was exactly what I reserved. Thank you for a great experience. 🤗
Miss Frankie is great and always takes…
Miss Frankie is great and always takes care of me when I rent.
The customer service was amazing!
The customer service was amazing and accommodating.
Always has a pleasant attitude and…
Always has a pleasant attitude and customer service is great 👍!
The wait was way too long because they…
The wait was way too long because they only have one employee doing everything. ( waiting 30-40 for a rental car is insane). An you guys don't give a military discount.
Aside from that , everything was ok.
Frankie is always so helpful and kind.
Great service at the Montclair location…
Frankie made the entire process simple and seamless.
Frankie is great at her job at Hertz in…
Frankie is great at her job at Hertz in Montclair! How she can handle the counter by herself and this takes a great deal of patience and knowledge! She does not bend under pressure! This place is my go to when I visit my family and need a reliable vehicle! Thank you Frankie
The rental went very well ... Until an unjustified toll bill came through
The rental went very well ... until I received a blll for tolls AFTER using my own EZ Pass toll tag and paying all my tolls already with my tag. The EZ Pass tag in the rental was safely tucked away in its own sealed box. This should NOT have happened. Now I have to go through the hassle of appealing this to Hertz in order to get them to reimburse the $230.93 they just debited to my credit card. How does this happen? I even called Hertz ahead of time to make sure it was okay to use my own EZ Pass tag. It was fine and the rental agency also told me I could use my own tag. So WHY does this happen?? Even after contacting Hertz and presenting my own EZPass statement, per their request, for the time I drove the rental they still refuse to reimburse my credit card even though the toll statement they sent to me does not correlate at all with my travel itinerary. Very frustrating.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







