No car available at the time I went to pick up the prepaid reserved vehicle. End of day they are telling me I can go find another rental place or come back the next day. I was fortunate that Sunstone... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Number 1 auto wasn’t ready and I paid a price higher than I expected!
Car was in great condition. The customer service representatives were rude in pretending they did not know the location of the car I rented. They were also giving another customer a hard time, as he r... Ver mais
Great service. Quality vehicle.
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
4445 Selma Hwy, 36108, Montgomery, Alabama, Estados Unidos da América
- (334) 284-1560
Your Car Rental Deals, News & Offers
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Number 1 auto wasn’t ready and I paid a…
Number 1 auto wasn’t ready and I paid a price higher than I expected!
Everything was smooth and great!
No car available at the time I went to…
No car available at the time I went to pick up the prepaid reserved vehicle. End of day they are telling me I can go find another rental place or come back the next day. I was fortunate that Sunstone can to drop off their car, but then I was the one that had to do the inspection and run back and forth reporting to the employee so that I didn't get charged for the empty tank of gas or anything else that might have come up. I had to clean the car too.
Disastrous experience
Disastrous experience. Your branch manager should be fired.
On time rentals are very important to…
On time rentals are very important to travelers
Car was in great condition, customer service representatives rude.
Car was in great condition. The customer service representatives were rude in pretending they did not know the location of the car I rented. They were also giving another customer a hard time, as he reported the car he rented was displaying a trouble message.
This is by far the best Hertz location…
This is by far the best Hertz location I've ever rented at, and I have done quite a few rentals. The manager is amazing and reached out to me when he saw that my plane was going to be delayed and assured me that the rental car will be waiting for me as well as making sure I was happy with my return refund because I returned it one day early
It is always a pleasure to do business…
It is always a pleasure to do business with Hertz. Great customer service, friendly atmosphere and reliable vehicles.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







