I wanted to purchase 500 points. I called the number you list on the website to call to do so. 888-999-4900. I get the virtual assistance who says I can't purchase points. I then ask for a agent... Ver mais

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Leia as opiniões dos outros
The ability to do one way rentals is extremely helpful. Ease of pick up and drop off is a huge Hertz benefit.
Car was ready / no delay People friendly / car clean and good working order Checks all my requirements!
Always make my trips great!
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
550 Terminal Dr, 34104, Naples, Florida, Estados Unidos da América
- (239) 643-1515
Your Car Rental Deals, News & Offers
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I wanted to purchase 500 points
I wanted to purchase 500 points. I called the number you list on the website to call to do so. 888-999-4900. I get the virtual assistance who says I can't purchase points. I then ask for a agent or representative. The virtual assistance then says I will transfer you to a person who can help you purchase points even though It just said i can't purchase points It then transfers me to an actual individual who then says I am customer service and need to transfer you to who can help you purchase points. I then get a person who starts talking about an upcoming reservation which I didnt have any reservations coming up. I get put on hold for several minutes and then she says I can't help you since the system is down and why don't you call back in an hour. At this point I have been on the phone for 15:44 minutes. She then says I can call you back when the system comes back up.
Your system for purchasing points used to be very simple.
Rentals made easy
The ability to do one way rentals is extremely helpful. Ease of pick up and drop off is a huge Hertz benefit.
Car was ready / no delay
Car was ready / no delay
People friendly / car clean and good working order
Checks all my requirements!
Always good to rent from Hertz.,you…
Always good to rent from Hertz.,you make it easy.
Customer service is always great!
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