The car was good quality and very clean, we really enjoyed our trip with it. The location was clean and fairly efficient getting us taken care of. The only down side is the guy at the desk had very li... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The team led by Sandie, manager, does everything they can to please their clients. Example, getting me a car that was low to ground for a wheelchair friend of mine. Normally all the cars are clean an... Ver mais
First the price advertised was not the right one after I made the reservation. Then the employee who did my return was very uninterested in helping, he was negligent, and nonchalant. Then I had to cal... Ver mais
Hertz in Norman always takes care of us. They ensure we get the specific vehicle we requested. Mrs. Wood and her staff are awesome!
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
1354 N Interstate Dr, 73072, Norman, Oklahoma, Estados Unidos da América
- (405) 292-0484
Your Car Rental Deals, News & Offers
3,4
Aceitável
7 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The vehicle was dirty inside and out
The vehicle was dirty inside and out. Didn't have the vehicle that I had booked online.
16 de outubro de 2026
The team led by Sandie
The team led by Sandie, manager, does everything they can to please their clients. Example, getting me a car that was low to ground for a wheelchair friend of mine. Normally all the cars are clean and run well. They made a change and got me the car I needed.
24 de setembro de 2026
Hertz in Norman always takes care of…
Hertz in Norman always takes care of us. They ensure we get the specific vehicle we requested. Mrs. Wood and her staff are awesome!
1 de setembro de 2026
First the price advertised was not the…
First the price advertised was not the right one after I made the reservation. Then the employee who did my return was very uninterested in helping, he was negligent, and nonchalant. Then I had to call for them to fix the price, the employee I encountered there also was not willing to fix the problem until I spoke to a manager.
26 de agosto de 2026
Guidelines for returning the vehicle to…
Guidelines for returning the vehicle to a different location were not clear. The manager at the Norman, Oklahoma location was very rude (Sandy). I will not use Hertz again and have stated to my other co-workers not to use it.
29 de junho de 2026
Not a great experience
Excessive wait times. I had a 10am pickup, but car wasnt ready until 11am. Customer service nonexistent. Rental car wasn't cleaned out prior to renting. No key drop box.
1 de julho de 2026
Great car rental
The car was good quality and very clean, we really enjoyed our trip with it. The location was clean and fairly efficient getting us taken care of. The only down side is the guy at the desk had very little to say, not exactly rude but not great at customer engagement either.
30 de junho de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.