Everything went well except for the required fuel purchase when booking on line. It automatically requires you to pay for a full tank of fuel when booking on line as a Gold member. The only way to dec... Ver mais

Localização
Alterar localização671 Airport Blvd Ste G1, 15231 Pittsburgh, Pennsylvania, US
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Leia as opiniões dos outros
I would have given five stars but the type vehicle I reserved was not there waiting for me even as a gold plus member. I had to go back to the counter and tell the attendant that I was not going to... Ver mais
I arrived at the airport and went to presidents club. I was advised to ho pick my vehicle and just drive off Returning was the same. Pull into the return bay and leave keys in the vehicle. This pro... Ver mais
Was disappointed had to wait at Gold service for the van we ordered. Apparently they must be brought up when the customer arrives. We had two small children with us and it was not expected. Also,... Ver mais
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
671 Airport Blvd Ste G1, 15231, Pittsburgh, Pennsylvania, Estados Unidos da América
- (412) 465-1048
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The customer service and easy access to…
The customer service and easy access to the rental spot was good. The cars however, suck. I’ve used Hertz twice this month and both airports had the worst car selection.
liked picking a car from the gold…
liked picking a car from the gold section. car mechanically good. windows were very dirty.
Friendly along with easy and fast check…
Friendly along with easy and fast check in and out
convenience of picking car was good
convenience of picking car was good. only one car there to choose from, so what kind of choice was that. Kia controls were difficult to use. Didn't like car much. took a day to figure out how to turn the heat off.
Fast and easy
Fast and easy. Several vehicles to choose from, which was nice because the first one smelled like cigarettes.
I would have given 5 stars but.......
I would have given five stars but the type vehicle I reserved was not there waiting for me even as a gold plus member. I had to go back to the counter and tell the attendant that I was not going to take anything less than what I reserved and was quoted for.
Other than that, the return was easy and stress-free. I give high marks to the Pittsburgh international airport for that.
Ease of pickup
Vehicles clean and easy in / out
Super easy pick-up and drop-off
Super easy pick-up and drop-off. Wide selection of vehicles in the grab-and-go section.
Hertz Rental good price, service and value
Or8cing. Easy to book. Convenient pick up and drop off.App works well.
Gas option is horrible.
Everything went well except for the required fuel purchase when booking on line. It automatically requires you to pay for a full tank of fuel when booking on line as a Gold member. The only way to decline is to speak to the counter personnel and have it changed. Completely eliminates the the whole purpose of being a gold member and expedited car pickup.
Everything worked fine w my Gold…
Everything worked fine w my Gold service this trip!
I arrived at the airport and went to…
I arrived at the airport and went to presidents club. I was advised to ho pick my vehicle and just drive off
Returning was the same. Pull into the return bay and leave keys in the vehicle. This process is so efficient for traveling especially of running late. Excellent job Hertz!!
Staff helpful
Staff helpful, car very nice, good value.
Like being a Hertz member & that you are connected with AAA too
Hertz has been my go-to for decades but...
Hertz has been my go-to for decades. I've been a Presidential Circle member for years. I use them for business and recreation. Recently, I was very disappointed that I booked a Mercedes and was instead given a Genesis. It's not a bad car by any means, but not what I'd ordered or expected. Also, I included my flight info on my arrival BUT when I got there, the board did NOT have my name on it. When I inquired in the gold member lounge, I was met with an exacerbated "sigh" from the employee saying "I just cancelled your reservation"!? Yes, when booked I'd picked an earlier pickup BUT I also included my flight info so any decent representative just had to check the included flight info to know I was arriving later instead of cancelling my reservation. Hence 2 stars off for attitude and poor judgement. The car itself was fine; nothing wrong with it; but pricing felt way over the top for what I'd expect at this tier of quality and time. It makes me start to consider other services given Hertz is no longer the gold standard it used to be. Sad.
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