The woman from whom I rented the car was outstanding! She was friendly, but professional and very thorough when explaining how everything worked. I was very impressed at the time she took to document... Ver mais

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Leia as opiniões dos outros
I read some "not so good reviews " about this place but the price was so good I decided to give them a chance. They had exactly what we reserved waiting for us. They were very busy when we got there b... Ver mais
My experience with this Hertz location was frustrating from start to finish. My reservation was confirmed for 10:00 AM, but fortunately, I called ahead-only to be told the car wouldn't actually be r... Ver mais
Easy, convient, great rates, many vehicle options.
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
12136 Se Stark St, 97233, Portland, Oregon, Estados Unidos da América
- (503) 772-4750
Your Car Rental Deals, News & Offers
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Completely unprofessional experience and zero respect for customers' time
My experience with this Hertz location was frustrating from start to finish. My reservation was confirmed for 10:00 AM, but fortunately, I called ahead-only to be told the car wouldn't actually be ready until noon.
When I arrived at noon, the vehicle still wasn't ready, and I was forced to wait over an hour. To make matters worse, the staff was extremely rude, curt, and treated me as if I was an inconvenience to them. On top of that, getting through to this branch by phone is nearly impossible unless you call 20 times in a row.
Everything that could go wrong with a rental did. Save yourself the stress and avoid this location (actually avoid Hertz altogether and go to Enterprise).
The woman from whom I rented the car…
The woman from whom I rented the car was outstanding! She was friendly, but professional and very thorough when explaining how everything worked. I was very impressed at the time she took to document every scratch or ding on the car. It gave me all of the confidence that I was being taken care of.
Dont rely on them if you got a schedule to keep
The disappointment will become your own.
Great car rental experience
I read some "not so good reviews " about this place but the price was so good I decided to give them a chance. They had exactly what we reserved waiting for us. They were very busy when we got there but the 2 ladies working were very efficient and polite, moving the process along as best they could. Returning was quick and easy. I would definitely use this location again.
We arrived 15min before our pickup time…
We arrived 15min before our pickup time and they were busy with only 3 customers and it took us 2 hours to get our rental. My wife was late getting back from lunch. When we ask the problem why it’s taking so long they told us, “corporate didn’t have enough people working”. This most horrible experience I had with Hertz. We won’t be renting from the location never, just bad and horrible customer service.
Car was not ready.
The staff was great. However, we waited over an hour for a vehicle. Apparently the system allows customers to make reservations even if they don’t have enough vehicles available.
Dirty cars
I rented from Hertz twice within a month. Two different locations and each time I got a car it was dirty!! The first time the location was downtown (at the Marriott) and that was a whole mess and inconvenience!!! Having to walk a couple blocks to pick up a car when you're disabled is not ok. Won't rent from that location again! Second time was from the SE Stark location.
Great customer service great team…
Great customer service great team there. I appreciate the friendliness.
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