Tyler was amazing. He was so authentic and welcoming that I felt like I was in really good hands. His calming, confident energy helped set the stage for a positive mindset for my trip that day, I am s... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Overall experience has been great with this Hertz location, agents are friendly and they do their best to get you on the go as quickly as they can. This is a reminder to everyone though to check your... Ver mais
Everything was going well at first—I was getting good service and nice cars. I rent almost every week for work, but two months after renting a car in July 2026, they emailed me claiming there were dam... Ver mais
Reggie was awesome! He took great care of us. Replaced the van with brake issues right away. The Chrysler Pacifica was very comfortable, roomy and had a very smooth ride. Thank you Hertz!!!
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
378 N Sunrise Ave, 95661, Roseville, California, Estados Unidos da América
- (916) 632-8492
Your Car Rental Deals, News & Offers
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff was great
The staff was great. Wish I could of gotten a better deal but the car was very sophisticated and clean. Would rent here again if I get a nice return deal.
Hertz is #1 for a reason:
Hertz is #1 for a reason:
Best Cars! Best Rates! Great team members. Hertz has always gong the extra mile and for that they have earned my loyalty.
Tyler was amazing
Tyler was amazing. He was so authentic and welcoming that I felt like I was in really good hands. His calming, confident energy helped set the stage for a positive mindset for my trip that day, I am so grateful for his warm energy and expertise.
Reggie was awesome!
Reggie was awesome! He took great care of us. Replaced the van with brake issues right away. The Chrysler Pacifica was very comfortable, roomy and had a very smooth ride. Thank you Hertz!!!
Check your receipt.
Overall experience has been great with this Hertz location, agents are friendly and they do their best to get you on the go as quickly as they can. This is a reminder to everyone though to check your receipts as there was an overcharge on my last rental. I am happy to report Hertz Support did correct the error within a couple of days.
I was overcharged for gas at drop-off…
I was overcharged for gas at drop-off and sent in proof just to stop receiving communication from them.
The customer service was excellent
The customer service was excellent, and I appreciated that there was no pressure to purchase any additional products or services. The vehicle was clean overall; however, it had an extremely strong marijuana odor. Additionally, the front seat felt loose and made clicking noises when I sat in it. I’m not sure whether this was due to a previous occupant or a potential manufacturing defect, but it was concerning and detracted from the overall experience.
My customer rep is excellent
My customer rep is excellent. She is o thorough, professional and pleasant at the same time. I have interacted with her twice now. Brilliant!
Excellent customer service
Excellent customer service - car requested was not available and rep understood the problem and worked to get it resolved
The staff are amazing
The staff are amazing. Friendly, helpful and resourceful. I enjoyed the upgrade. Looking forward to renting from this location in the future.
Excellent customer service!
Best of the best countries service all…
Best of the best countries service all staffs are wonderful and helpful.
❤️ them all
Thank Team
So fast
So fast, friendly service. I was in and out, driving off in a rental car within 5 minutes.
Quality rental
Quality rental, quality, customer, service, and a smooth experience
Everything was going well at first—I…
Everything was going well at first—I was getting good service and nice cars. I rent almost every week for work, but two months after renting a car in July 2026, they emailed me claiming there were damages. I know I didn’t have any accidents, and I returned the car in great condition. To make matters worse, the email claimed the car was rented on 3/17/2025, which is completely wrong even though the agreement number matched my July 2026 rental. I called to see if it was a scam, but it was legit and they said they’re investigating. After this, I'm definitely not renting from Hertz again. I've also read blogs about other people dealing with this exact same thing.
Customer service reps at the location…
Customer service reps at the location were fantastic!
Really liked Ahn, super friendly.
Really liked Ahn, the friendly desk gal. Very friendly and super efficient.
Great service good collection
Good collection of Cars and always got an upgrade.
Hertz staff was courteous to add Fastrack since I took the car in the evening though my booking was from morning.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







