Kind staff, car that smelled like new rather than like weed. Accommodating and respectful. Handled the chaos of high demand with global scale sporting events, with respect.
Localização
Alterar localização2724 Soquel Ave Ste E, 95062 Santa Cruz, California, US
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Leia as opiniões dos outros
I got a car the same day I requested it. Pickup was easy. Drop-off was problematic again because the local office goes on a lunch break between 12:30 and 1:30. I don't understand how three people are... Ver mais
The gentleman that rented me the car in the morning and was there to greet me on my return in the afternoon was friendly and professional. A real plus for your company.
I ordered a rental through Uber. No one notified us that the location is closed on weekends. Uber let me return it on the weekend but I got charged a late fee I had no idea about. They upcharged me al... Ver mais
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
2724 Soquel Ave Ste E, 95062, Santa Cruz, California, Estados Unidos da América
- (831) 423-0315
Your Car Rental Deals, News & Offers
3,7
Aceitável
7 opiniões
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llsuper Customer Service
Customer service was great-helpful, quick, very responsive
13 de outubro de 2026
Reservation Good. Car Bad.
The reservation was good. Reservation staff helpful. Car was not. Many safety features broken on the car. Over 110,000 miles on it.
6 de outubro de 2026
Great service and great staff.
12 de setembro de 2026
The gentleman that rented me the car in…
The gentleman that rented me the car in the morning and was there to greet me on my return in the afternoon was friendly and professional. A real plus for your company.
3 de setembro de 2026
Out to lunch!
I got a car the same day I requested it. Pickup was easy. Drop-off was problematic again because the local office goes on a lunch break between 12:30 and 1:30. I don't understand how three people are working at that location. I showed up at 12:45 and had to come back. Things would be a lot simpler if there was a drop box, where I could leave the keys regardless. Very frustrating
5 de setembro de 2026
Misinformation
I ordered a rental through Uber. No one notified us that the location is closed on weekends. Uber let me return it on the weekend but I got charged a late fee I had no idea about. They upcharged me already since I wasn't 25 and they didn't have the economy vehicle, so there was another upcharge for a different vehicle. A $254 rental became a $700 rental for only 3 days. That's some bullshit
25 de agosto de 2026
Kind staff
Kind staff, car that smelled like new rather than like weed. Accommodating and respectful.
Handled the chaos of high demand with global scale sporting events, with respect.
27 de junho de 2026
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