When I picked up my rental, the car was parked across the street and appeared dirty from the office. After I asked if it had been cleaned, the employee checked the vehicle, removed an item left by the... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’ve been renting from Hertz monthly for years. My local Hertz location (Signal Hill, CA) is particularly special- the most genuinely friendly and helpful team works there! They’re the main reason I s... Ver mais
Nisha was amazing from the moment I walked in! Even in a busy environment, she was attentive, friendly, and made sure every customer felt taken care of. I was especially impressed by how proactive a... Ver mais
Helpful and friendly staff, though the appear understaffed thus leading to long wait time to pickup your reservation.
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
2687 Cherry Ave, 90755, Signal Hill, California, Estados Unidos da América
- (562) 424-4418
Your Car Rental Deals, News & Offers
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love the customer service
My experience with Hertz was excellent
My experience with Hertz was excellent. The service was fast, easy, and secure. I would definitely consider renting from Hertz again in the future.
Kamron was a fabulous and very…
Kamron was a fabulous and very knowledgeable about everything and everything went smoothly. Thank you
Nisha was amazing from the moment I…
Nisha was amazing from the moment I walked in! Even in a busy environment, she was attentive, friendly, and made sure every customer felt taken care of. I was especially impressed by how proactive and helpful she was.
Although the car we originally expected was not available, Nisha went above and beyond by calling other Hertz locations to help secure a vehicle for us. Her dedication, professionalism, and willingness to help made a potentially stressful situation feel easy and seamless.
Overall, our experience with Nisha was excellent. She provided exceptional customer service and truly went above and beyond. Thank you, Nisha, for making our Hertz experience such a positive one!
Fast and friendly service.
My last min trip
My last min trip , John always pull through for a car for me.
Helpful and friendly staff
Helpful and friendly staff, though the appear understaffed thus leading to long wait time to pickup your reservation.
Manager John is excellent and the lady…
Manager John is excellent and the lady at the counter nisha
I’ve been renting from Hertz for years
I’ve been renting from Hertz monthly for years. My local Hertz location (Signal Hill, CA) is particularly special- the most genuinely friendly and helpful team works there! They’re the main reason I stay with Hertz, even when prices may be a little lower elsewhere.
Vehicle was not properly cleaned before pickup
When I picked up my rental, the car was parked across the street and appeared dirty from the office. After I asked if it had been cleaned, the employee checked the vehicle, removed an item left by the previous renter from the trunk, quickly vacuumed it, and handed me the keys. Unfortunately, the car still smelled like smoke and had fingerprints on the screen and windows, making it clear it had not been thoroughly cleaned. Hertz could improve by ensuring vehicles are fully cleaned and inspected before the next customer arrives.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







