Great car for a short visit to my destination. Great gas mileage. Clean car. The Kia was the first time I drove this model. Satisfying experience.
Localização
Alterar localização3541 Stone Mountain Hwy 78 Suite 8, 30078 Snellville, Georgia, US
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Leia as opiniões dos outros
Had the car I reserved great employees got me in and out with my car
We had an appointment at 9am. We had two other customers that came in after we arrived that were served first. In this day and age, I'm hoping it wasn't reverse discrimination though it's hard not... Ver mais
Checkout was timely this time
Informações sobre a empresa
Escrito pela empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Informações de contacto
3541 Stone Mountain Hwy 78 Suite 8, 30078, Snellville, Georgia, Estados Unidos da América
- (770) 982-0844
Your Car Rental Deals, News & Offers
3,5
Aceitável
6 opiniões
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Great experience
Had the car I reserved great employees got me in and out with my car
17 de outubro de 2026
Checkout was timely this time
1 de outubro de 2026
We had an appointment at 9am
We had an appointment at 9am. We had two other customers that came in after we arrived that were served first. In this day and age, I'm hoping it wasn't reverse discrimination though it's hard not to feel that way when we were the older white couple and the other two customers that can in after us were black. I'm hoping they had appointments before ours and ran late, again our appointment was at 9am and we didn't get served until after 10am, after the other two customers were served.
The female agent seemed confused on how to process credit card payments and the male manager had to step in both times to finish the customers transactions including ours.
When we returned the vehicle, we were asked to wait, we waited 30 minutes, the female agent inspected the vehicle, returned to the office and in a rude and dismissive tone asked what we were waiting on? You asked us to wait.
I am a customer service supervisor for a medical call center and this office could use some retraining in the do's and don'ts for customer service.
30 de setembro de 2026
Great job in keeping my rental ready for pickup and drop dropoff.
Great car for a short visit to my destination. Great gas mileage. Clean car. The Kia was the first time I drove this model. Satisfying experience.
25 de agosto de 2026
I had a reservation for 10am
I had a reservation for 10am. When I got there, no vehicles were available. When the manager found a vehicle I told him to give me the vehicle as is(no cleaning) because I needed to be in Florida for a conference. As I traveled to Florida, the tire pressure deflated from 34 to 24 (could’ve caused a blowout). Ran around for 3 hours trying to find a hertz to exchange the vehicle and missed a half a day of my conference. Very unacceptable.
30 de junho de 2026
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