Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
4406 S Memorial Dr, 74145-4818, Tulsa, Oklahoma, Estados Unidos da América
3,1
3 opiniões
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I booked and confirmed price online. When I arrived, they said computer showing 5 times more price than booked. I had to call customer service and worked through issues. After a n about an hour wait they gave me smaller car. Wasn't good experience. Manager wasn't on site and he said couldn't make decision. As a gold member , didn't expected this issue
The car was good, even though I thought I was to have an SUV. The only real issue I had was I was overcharged for being late. I was not late. I arrived around 3:25 and gave my keys shortly after that. I called for an UBER at 3:36 and it picked me up at 4:01. My rental car was processed after 4 and I was charged almost 20.00 for an hour overage which was caused by Hertz’s late check in. I am out of town and have not been able to try and correct this issue.
Kindly change your policy in regards to third parties. Like if someone booked a car from priceline or anyother third party company. The car shows during reservation was never available. So show only the cars which are available at specific location you are looking fir.
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