Highbridge Caravans Opiniões 

Very helpful when I had to change delivery date

They let us do a 6 hour round trip and 1.5 hour handover to collect a motorhome only to find accounts werent in on Saturday so they could not check the money had arrived!! (they knew we were coming to do a money transfer so why did they not say? We’d been advised not to transfer any money before checking the vehicle, just as well as it turned out!!) But they had confirmed on the phone that a transfer on a Saturday would not be a problem) We were surprised to see there was new damage to the back of the vehicle which they weren’t going to mention but my photos showed it wasn’t there before, and some bits missing from inside to make up the bed. We weren’t allowed to look at the V5C (later found govt site recommends you ask to see it and gives you a list of what to look for). We decided not to purchase and we’re refunded our deposit. Staff were very helpful when we were agreeing to purchase it but different staff were there on collection day with very questionable attitudes apart from the handover guy who was brilliant. Oh add to that our account was hacked a few days after we’d used it with them and they were the only retailer we’d used it with. When I let them know so they could check their systems or whatever they didn’t seem interested.
A very poor experience and we would never recommend them.

Easy to order online. Very speedy delivery

£200 including UPS Delivery.

Ordered the Caravan cover on Sunday, delivery Tuesday, fitted Thursday. It fits a 1946 American Chevy truck, well enough to protect it when its outside.

Very pleased with the quality

Before anyone buys a caravan from Highbridge caravans Somerset please ask me and I tell why ?
Isn't that right highbridge aftersales team
Regards C Williams

An excellent experience at Highbridge Caravans. Nathan, the salesperson, Steve, the handover person and Julie who handled the final paperwork were all very professional, efficient and extremely pleasant. The handover was extremely comprehensive, exceeding our expectations. We are so glad we chose Highbridge Caravans for our new caravan.

Had a few queries today and Liz Francombe in the sales office has been lovely to deal with, very knowledgeable and friendly. A credit to Highbridge.

We had booked our caravan in at Highbridge for them to investigate a noisy brake issue. Unfortunately on my way to them we had a minor incident causing damage to skirt rail. Leighton and his service and repair team could not have been more helpful. The break issue was resolved without any quibbles, an estimate provided for repairs and sealant applied so as not further water damage could occur until repairs can take place. 1st class service by a great team. Thank you
. Keith and Rita

Very competitive pricing and excellent delivery service

I have ordered my stuff
However I need to talk to someone but only got answer machine not good that.
And not enough time on machine to leave a message needs improvement.
On a good note you had what I wanted .you replied to my email and problem solved

We purchased our Coachman Laser caravan new from the Devon Branch of Highbridge Caravans. We recently required some warranty work to be carried out and I can only state that the service we have received from the After Sales Service Centre at Teigngrace Devon Branch has been exemplary. Interest shown in the issues of concern, a schedule of the planned time in workshop and on collection a full description of the work undertaken. The Caravan was clean and the carpets vacuumed ready for our collection.
A special mention for Rebecca who had complete oversight of the work from the start to our collection. Thank you, we really appreciated your help and attention to detail.

I placed the order, it was dispatched same day, I received the package the next business day.

Ordered and despatched within 12 hours. Excellent service. Thank you.

Purchase of campervan, vehicle handover. Comprehensive explanation of operating systems with good aftersales support.

Items arrived very quickly, & were as described , so I'm pleased with my purchase .

Really great service and very quick delivery.
Would definitely recommend and use again.

Thorough hand over. Whole experience well managed

I only placed the order yesterday and the product had arrived within 20 hours and well packaged. A good range of products at very competitive prices. Email communication from the Company was timely and useful. After-sales easy to get hold of and informative, which I needed when I couldn't find out where an extra bit fitted. Turned out it was a bit for a Caravan and not needed on the Motorhome. Never mind!