Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service... Ver mais
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Leia as opiniões dos outros
Verification and payouts to your bank account takes long compared to other payment gateway providers. Dealing with compliance team is a pain, emails/texts often go unanswered, requiring multiple f... Ver mais
A empresa respondeu
I like hitpay, however at pos when you adding products your have to do 1 by 1 and save because if you don’t you loose all the quantities you previously uploaded on the same products category and there... Ver mais
A empresa respondeu
Handy payment system. Makes it easy to look after my inventory and mass in person payments pretty seamless! Love the constant updates they’re making to expand their payment capabilities across SEA. Th... Ver mais
Informações sobre a empresa
Escrito pela empresa
HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Informações de contacto
1 Keong Saik Road, 089109, Singapore, Singapura
- support@hit-pay.com
- www.hitpayapp.com
4,3
Excelente
426 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They say what they do and do what they…
They say what they do and do what they say. What more can I ask. It just always works
16 de outubro de 2024
Opinião espontânea
Hitpay is so convienent
Hitpay is convienent. Can sent customers the payment link by email/whats app. especaily useful if you undercharge customers and want them to pay without them physically coming back to the store. Their service support is also fantastic
15 de outubro de 2024
Opinião espontânea
Seamless Process
HitPay has completely streamlined our payment process! No more manual invoicing, everything’s automated and seamless! It has saved us tons of time and letting us focus on growing the business instead of handling tedious tasks! Highly recommended!
2 de março de 2024
Opinião espontânea
A fast and easy setup
A fast and easy setup, smooth administration and quick transactions. No issues with HitPay. I recommend SME to consider this platform. You will be happy that you tried.
16 de outubro de 2024
Opinião espontânea
excellent platform to do online business
excellent platform to do online business
16 de outubro de 2024
Opinião espontânea
Great platform for efficient payment…
Great platform for efficient payment option to cater for my clients. Highly recommended platform.
16 de outubro de 2024
Opinião espontânea
The WeChat pay not so user friendly,
The WeChat pay not so user friendly,
When I created an amount for the QR code, Screenshot the QR code and email to my customer for payment, But once I close the app, The QR code is not valid anymore, This is the problem, My customer may scan the QR code few hours later, I couldn’t leave the app open all the way
10 de outubro de 2024
Opinião espontânea
Convenience
It is so convenient to use, and money is received timely.
12 de outubro de 2024
Opinião espontânea
No issues, proactive team
We have had no issues with the HitPay gateway for payments on our website, and the team is proactive in security measures.
16 de outubro de 2024
Opinião espontânea
Highly Recommended
Our business has used HitPay for almost a year now. It's reliable, easy to use and honestly such a fantastic service to small businesses like mine. Thank you HitPay for helping me grow my business!
16 de outubro de 2024
Opinião espontânea
Very nice recommended to us hitpay
15 de outubro de 2024
Opinião espontânea
Ability to understand clients need and…
Ability to understand clients need and able to implement the ideas given by clients.
4 de março de 2024
Opinião espontânea
Easy to use App. Great convenience
Easy to use, fast payout to merchant
16 de outubro de 2024
Opinião espontânea
Ease of use and prompt service
Ease of use and prompt service
16 de outubro de 2024
Opinião espontânea
No Account Changes Update Support Available here total scam
Make Agency Stores Custom Sites Payments Receive in A bulk amount but this hitpay support for bank account changes no responding if i want urgently update my payout details there is no any support available who can assist you respecfully instant like other companies, this is very disrespectful behavior use also no apology and support not available merchant send lots of mails no receive response for issue updates also whatsapp is damn waste of time better to close all stores & custom sites payment receiving here and payout your existing balance and no more use this type of scam service for no assistance just eat peoples money
18 de agosto de 2024
Opinião espontânea
Resposta da HitPay
Dear Anna,
Thank you for taking the time to share your concerns with us.
At HitPay, we greatly value our customers' feedback, and it plays a crucial role in our ongoing efforts to provide a secure and reliable platform for both customers and merchants. After a thorough investigation of your case, we identified certain activities from your account that raised fraud concerns. Investigations have shown that you are providing false claims through a non-operating account for payouts and that your account has been linked to fraudulent misuse. To safeguard the trust and security of all our users, we have a zero-tolerance approach towards fraudulent activities on our platform.
Our policies are meticulously designed to collaborate with our merchants to mitigate and reduce fraud risks, ensuring that our customers can transact with assurance and confidence using HitPay. We are committed to providing a safe and trustworthy environment for both merchants and customers using our platform.
You may also refer to our policy here: https://hitpay.zendesk.com/hc/en-us/articles/28415218563481
If you have any further questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and look forward to serving you better in the future.
Best regards,
HitPay Customer Support
Payout on hitpay card takes too long.
Payout on hitpay card takes too long.
13 de agosto de 2024
Opinião espontânea
Resposta da HitPay
Hello,
Thank you for bringing your concerns to our attention and we regret any inconvenience you may have experienced. Please know that your payout schedule is determined through a careful assessment of your business. We regularly review your account to consider if any adjustments to your payout schedule are appropriate.
Should you have any further questions or concerns, please don't hesitate to contact our support team. We appreciate your understanding and are committed to providing you with an improved experience in the future.
14 days to pay merchants is a JOKE on…
14 days to pay merchants is a JOKE on the card system!
12 de agosto de 2024
Opinião espontânea
Resposta da HitPay
Hello Duncan,
We regret any inconvenience you may have experienced. Please know that your payout schedule is determined through a careful assessment of your business. We regularly review your account to consider if any adjustments to your payout schedule are appropriate.
Should you have any further questions or concerns, please don't hesitate to contact our support team. We appreciate your understanding and are committed to providing you with an improved experience in the future.
Not good for USA/EUR/EU merchants
From all indications, it seems any business regsitered in USA/EUR/AU and receiving payments in USD/AUD/CAD/EUR etc would have issue dealing with you guys. Obviously your services are best suited for the local asian market only. So , that should be mentioned in your ads. I have an account with you guys but since my business is american and receives payments in USD , i'd rather just be patient and wait till i get an actual American or European payment processor that reliable. Don't want my funds to be held and account shut like what you did to other merchants.
5 de agosto de 2024
Opinião espontânea
Resposta da HitPay
Hello Sheyne,
Thank you for sharing your concerns and we are sorry to hear about any negative experience you may have had. We strive to serve a diverse range of markets, but we understand your preference for a payment provider more aligned with your business needs. Rest assured we value your feedback and we will consider it as we continue to improve our products and services. If you have any further questions, feel free to reach out to our team.
Insuffiecient and lacks features
Currently, not providing crossboader payment gateway. Ads not accurate and reliable.
1 de maio de 2024
Opinião espontânea
Resposta da HitPay
Hello Alvin,
Good day! As of now, cross-border payments are not integrated into HitPay's features. We recognize the high demand for this capability and want to assure you that our team is diligently working to offer it to our merchants. However, it's important to note that we have always been transparent about the status of this feature and have not misrepresented its availability.
At HitPay, we place great importance on our customers' feedback, which is pivotal in our continuous efforts to ensure a secure and dependable platform for both customers and merchants.
Should you have any further inquiries or concerns, please don't hesitate to reach out to our support team.
Best Regards,
HitPay Customer Support
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