We had a fabulous time at Harriet Kelsall Cambridge getting a bespoke eternity ring. Our designer Niru was lovely, really focussed on what we were after but also very helpful suggesting ideas we would... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had a fabulous time at Harriet Kelsall Cambridge getting a bespoke eternity ring. Our designer Niru was lovely, really focussed on what we were after but also very helpful suggesting ideas we would... Ver mais
A empresa respondeu
Alice was friendly and approachable from the start. Never did we imagine that old broken engagement ring and a few bits of jewellery could be made into such a beautiful wearable ring. We are thrilled... Ver mais
A empresa respondeu
Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Ver mais
A empresa respondeu
We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Ver mais
A empresa respondeu
Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.
North Barn, Fairclough Hall Farm, Halls Green,, SG4 7DP, Hitchin, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kirsty and the team were great at developing our thoughts and requirements and sensitive to the situation.
the actual designs worked really well.

Resposta da Harriet Kelsall Bespoke Jewellery
Approached Harriet Kelsall Bespoke Jewellery with regard to my wedding engagement and eternity ring being redesigned. Met lovely Alice and we discussed what type of designs I liked. She then draw a design which was perfect. Alice kept me informed via email on the progress of the ring. The result is a beautiful, unique ring and I have had many compliments. The whole experience was professional and very enjoyable. Thanks again Alice.

Resposta da Harriet Kelsall Bespoke Jewellery
Great experience front to back! Lovely team and very happy with the ring! Thank you Abi!

Resposta da Harriet Kelsall Bespoke Jewellery
We bought a 1.25ct oval cut sapphire and a 0.05 carat diamond to be made up into an art deco pendant. Bethany Moffatt was very helpful in helping getting to a design we were happy with. Then they sent us a CAD drawing to check. They took on board our comments and we were very happy with the result.

Resposta da Harriet Kelsall Bespoke Jewellery

Resposta da Harriet Kelsall Bespoke Jewellery
My wife couldn’t be happier with her experience at HK Jewellers. They created a beautiful push present ring to sit alongside her engagement and wedding rings, forming the perfect trio in 2021. We recently returned for a bespoke eternity family ring as her fourth ring, and once again they exceeded all expectations from consultation to designing to making it a reality.
A special thank you to designer Bethany who was so attentive and truly understood the sentimental value behind my wife’s idea. The craftsmanship by Susan is outstanding and the ring fits seamlessly with the existing ring set.
Thank you for creating something that will be treasure forever! Highly recommend! 💍✨

Resposta da Harriet Kelsall Bespoke Jewellery
Had an exceptional experience at Harriet Kelsall. I had been searching for the perfect ring for many months, and nothing was up to scratch. I sat down with Emily, and she understood exactly what I was looking for. I also really appreciated the hand sketches. The ring was produced ahead of expectations, and we are both extremely happy with the finished outcome. I would highly recommend Emily to anyone looking for a bespoke engagement ring!

Resposta da Harriet Kelsall Bespoke Jewellery
My Sri Lankan sapphire ring broke, so I collaborated with Danique on a new, unique design. Working with her was excellent, and I'm very pleased with the outcome.

Resposta da Harriet Kelsall Bespoke Jewellery
Working with Alice Hobbs on the design of my ring was such a special experience. Alice listened to everything I said, took it all on board, and designed such a beautiful and unique piece for me that held personal significance. Nothing was rushed and I had the opportunity to look at a number of rings held in store and a selection of gemstones to finalise exactly what it was I wanted. Thank you for a wonderful and memorable experience!

Resposta da Harriet Kelsall Bespoke Jewellery
If I was ever anxious about getting the design of our engagement ring right, the team at HK made the experience so enjoyable and brought the finished piece perfectly into being.

Resposta da Harriet Kelsall Bespoke Jewellery
The best compliment is to be a return customer. It was my pleasure to recommission Abi at Harriet Kelsall Bespoke Jewellery to design for me a pendant using my grandfather's stone from a pocket watch weight. It has become a sentimental piece of jewelry for me. Abi is a creative jewelry designer and the goldsmiths and jewellers at Harriet Kelsall are of the highest professional standard. Highly recommended.

Resposta da Harriet Kelsall Bespoke Jewellery
Truly outstanding work. My engagement ring was a bespoke design, and my wedding ring was crafted to sit perfectly alongside it. The result is stunning and even better than I imagined. I’ll definitely be returning for future bespoke designs.

Resposta da Harriet Kelsall Bespoke Jewellery
I’m incredibly picky when it comes to jewellery. I got engaged in December 2022 but couldn’t find the perfect ring, even after nearly three years of searching and visiting just about every jeweller in Hatton Garden.
I remembered Harriet Kelsall from when I used to work in St Albans and had always admired their creations, so I decided to pop in. After chatting with the Senior Designer, Beth, I discovered they offer custom designs. I talked through what I liked, showed her some rings I’d seen, and explained what I didn’t like about them. Beth then hand-drew a few designs she thought would suit me. They were all gorgeous, and all closer to my dream ring than anything I’d seen in person during all my searching.
At a follow-up appointment, I chose two favourite designs, and Beth created a beautiful amalgamation of both. It turned out to be the most stunning piece of jewellery I could ever have dreamed of. We approved the design there and then, and just a few weeks later, my ring was on my finger.
Now, almost three months later, I still find myself staring at it every single day. I love it so much and truly can’t imagine ever loving another piece of jewellery more. The way it catches the light and the intricacy of the design are just incredible.
A special shoutout to Beth, who not only designed this amazing ring but made the whole process smooth and enjoyable. Communication was always clear and timely, and we felt well looked after every time we came into the shop. I had some very specific criteria, and every single one was met and exceeded.
Thank you, HK, for making my dream engagement ring a reality.

Resposta da Harriet Kelsall Bespoke Jewellery
Excellent experience from start to finish, Beth helped me arrange my thoughts and designed the perfect ring and giving useful options and advice for achieving it at different budgets

Resposta da Harriet Kelsall Bespoke Jewellery
After years unworn in my jewellery box, I had three pieces remodelled and transformed into absolutely stunning new designs. The entire process — from the initial phone call through to design and final outcome — was fantastic. Deborah instinctively understood my style and my wish to re-use rather than waste, and ultimately created jewellery that feels elegant, will be worn with great pleasure, and passed on in the future.

Resposta da Harriet Kelsall Bespoke Jewellery
I wanted to use a local jewellers to design and make a ring and I knew I had chosen the right people as soon as I walked into the studio. There were testimonials all over the wall and Holly G understood exactly what I wanted to do, which was to use my own scrap gold to make a ring to a very specific design. She was very knowledgeable regarding the use of mixed qualities of gold and she matched the template of the design exactly in her drawings. The processes and potential pitfalls of hand building scrap gold were explained in great detail and I was informed regularly of the goldsmith’s progress. The ring itself is exactly as I had imagined and so beautiful. The quality of service throughout was brilliant. Thank you all!

Resposta da Harriet Kelsall Bespoke Jewellery
A great experience; our designer, Holly, listened to what we were looking for and through clever questions and her jewellery manufacturing knowledge, helped us both achieve the perfect designs for wedding rings. The whole process was clearly explained and our rings were delivered on time and in bespoke wooden ring boxes.

Resposta da Harriet Kelsall Bespoke Jewellery
I came into Harriet Kelsall (St Albans) with a vague idea of what I wanted out of a bespoke engagement ring. Bethany was able to help me refine this idea and turn it into a reality. Her ideas and sketches provided the means to create something truly beautiful and unique.
To say I am pleased with the result would be a gross understatement; the ring is absoultely stunning and everything I had dreamt of.
I would not hesitate to recommend the St Albans branch to anyone.

Resposta da Harriet Kelsall Bespoke Jewellery
My boyfriend and I (now fiancé!) went together to the St Albans store to design our engagement ring. Bethany M was our designer and was completely wonderful. She worked with our inspiration ideas, which were based on my grandmother's ring, but came up with suggestions where we were unsure on certain features/design choices. Bethany explained all the ring lingo and production to us which was super appreciated. The ring was ready on time for our holiday and we had a 10/10 experience. We will be back for the wedding bands!

Resposta da Harriet Kelsall Bespoke Jewellery
My partner and I worked with Alec to design her engagement ring. Alec guided us on the design with patience and expertise. His communication throughout the process, from designing the ring until the day I collected it was fantastic. We both absolutely love the ring and we’ll definitely be coming back to Alec for our wedding rings.

Resposta da Harriet Kelsall Bespoke Jewellery
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.