The item i ordered was not in stock in my local store, so ordered it online for delivery to the store. It took only 3 days to arrive there, great service
A empresa respondeu
Localização
Alterar localizaçãoUnit 28/29, Festival Place, RG21 7BE Basingstoke, GB
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Leia as opiniões dos outros
Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Ver mais
A empresa respondeu
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Ver mais
A empresa respondeu
Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Basingstoke
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Reino Unido
4,6
Excelente
224 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First time ordering
First time ordering, easy to navigate and delivered very quickly.
16 de setembro de 2023
Resposta da hmv (UK) - Basingstoke
Hi Mrs Parker
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The Manager researched and found some…
The Manager researched and found some old back numbers of an old tv programme that I enquired about,
24 de agosto de 2023
Resposta da hmv (UK) - Basingstoke
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service
Very good service from start to finish.
When they said it was in stock it was.
17 de agosto de 2023
Resposta da hmv (UK) - Basingstoke
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good Service Basingstoke Branch
The lady ordered my goods for me and they were sent to me by post promptly. The lady who serviced me was polite and helpful.
15 de agosto de 2023
Resposta da hmv (UK) - Basingstoke
Hi SARAH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication and easy to order.
6 de julho de 2023
Resposta da hmv (UK) - Basingstoke
Hi Freddy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered in shop and derived fast
7 de julho de 2023
Resposta da hmv (UK) - Basingstoke
Hi MARK
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
avatar way of the water excellent film good value for the money
the service was excellent again polite and professional as always
29 de junho de 2023
Resposta da hmv (UK) - Basingstoke
Hi wendy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Basingstoke
Hello jamie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Resposta da hmv (UK) - Basingstoke
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Courteous staff.
22 de maio de 2023
Resposta da hmv (UK) - Basingstoke
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
What I purchased was the right price…
What I purchased was the right price and then there was a DVD I needed ordering and the post was brilliant
26 de maio de 2023
Resposta da hmv (UK) - Basingstoke
Hi Justina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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