The whole experience from start to finish was flawless & hassle free , from ordering item in store , to eventually picking item up from store . Was kept in regular contact with regards to item leaving... Ver mais
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Localização
Alterar localização3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... Ver mais
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HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... Ver mais
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Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Belfast
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, Reino Unido
4,7
Excelente
482 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da hmv (UK) - Belfast
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I bought a record online
I bought a record online, but it arrived slightly damaged. It said online I could take it back to a store and change it for another copy, or get a refund. I went to Belfast and tried to change it, but there were no other copies. They said they could not refund me at the store, and I would have to do it online, which I did not want to do. They did allow me to change it to something else though, so all ended well.
9 de março de 2026
Resposta da hmv (UK) - Belfast
Hi Paul,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Dvd selection excellent
Very helpful staff. Great selection of modern and classic dvd box sets. Ordering out of stock items for collection simple and easy. Worth an occasional visit to browse for bargans and unusual dvd movies / tv series.
13 de março de 2026
Resposta da hmv (UK) - Belfast
Hi Robbert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Belfast
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Belfast
Hi Mr Ryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No Complaints about HMV
I can't complain about them. Unfortunately they are quite a distance away from me I live in Enniskillen and from there.I hope to visit HMV about April or May.
12 de janeiro de 2026
Opinião espontânea
Resposta da hmv (UK) - Belfast
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had To Get my Game Elsewhere.
Tbf I ordered a game and it was their suppler that let them down, Cronos New Dawn PS5.
11 de setembro de 2025
Resposta da hmv (UK) - Belfast
Hi William,
Thank you for your feedback.
We were very sorry that we were unable to fulfil your order and for any disappointment as a result of this.
We do hope that we will be able to assist you with an order with you in future.
Resposta da hmv (UK) - Belfast
Hello Vanesa,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Still haven’t received my refund.
14 de fevereiro de 2026
Resposta da hmv (UK) - Belfast
Hi Shauna
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, as we are unable to see any contact from yourself at this time, please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Resposta da hmv (UK) - Belfast
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff.
Fast collection time. My order was stored and handled with care. Staff at HMV Belfast are pleasant and friendly. Item I ordered was priced as I would expect. Recommended.
25 de fevereiro de 2026
Resposta da hmv (UK) - Belfast
Hi Stephen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Belfast
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV ⭐⭐⭐⭐⭐
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store.
I've recently ordered Stranger Things Funko POP! figures and they were dispatched promptly once in stock and were delivered perfectly.
I love HMV!
14 de fevereiro de 2026
Opinião espontânea
Resposta da hmv (UK) - Belfast
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great
Having the correct dvds that I needed, plus with a good selection of T-shirts and hoodies, was else could someone ask for.
14 de fevereiro de 2026
Resposta da hmv (UK) - Belfast
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
You seriously can't go wrong with HMV..
You seriously can't go wrong with HMV..
1 de dezembro de 2025
Resposta da hmv (UK) - Belfast
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It came on time.
23 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Stephen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Belfast
Hi Liam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivery a day early
Delivery a day early
Can’t beat that
Easy to order
Good website
Very happy
1 de fevereiro de 2026
Resposta da hmv (UK) - Belfast
Hi Stephen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect everything
Product came perfectly, and I received a funny note alongside my order that made me laugh so thank you to the worker who also loves Karlach as much as I do 🙏 :)
25 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi Mara,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great choice
Great choice, order arrived on time, procedure straightforward thanks
23 de janeiro de 2026
Resposta da hmv (UK) - Belfast
Hi FW
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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