I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I... Ver mais
A empresa respondeu
Localização
Alterar localização46 The Mall, DA6 7JJ Bexleyheath, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
So pleased HMV have stores again, I visited the store at Bexleyheath and it was nice to flick through vinyls again. Unfortunately didn’t have the vinyl I was looking for so ordered it online, Easy to... Ver mais
A empresa respondeu
I needed a Blu-ray for a birthday present and I saw online that another branch had it in stock, but not my local HMV. I went into my local branch at Bexleyheath and spoke to a very helpful assistant w... Ver mais
A empresa respondeu
Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physic... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Bexleyheath
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
46 The Mall, DA6 7JJ, Bexleyheath, Reino Unido
4,8
Excelente
253 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da hmv (UK) - Bexleyheath
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful staff, got exactly what I needed
Very friendly and helpful staff, gotvexa tly
6 de janeiro de 2025
Resposta da hmv (UK) - Bexleyheath
Thanks for the kind 5 star review for our Bexleyheath store Betty!
The service and assistance above and…
The service and assistance above and beyond.
30 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi Maya
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bexleyheath store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great customer service
Great customer service. An item I requested was ordered for me and came very quickly. Would definitely shop again.
30 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi Kerry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Served by Sadie and helped me get the…
Served by Sadie and helped me get the film I wanted. As an "older" person she made it easy for me to order
23 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hello Shirley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Be nice to people, and smile
Very efficient, very friendly, very quick on serving and the guy that served me , he’s name was WES . Very helpful and very experienced . I’d go back again .
22 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hello Kirstey
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bexleyheath store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Ordered in store for store pick-up
Ordered in store for store pick-up.
Very helpful and friendly staff.
My item was delivered to the store and I had plenty of updates as to when I could pick it up.
Very happy with the service.
20 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sales assistant was polite
Sales assistant was polite, helpful and friendly. Great service
18 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great in-store service!
I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I was in the area.
At the counter, I explained that it was a long shot and that the order may still not be ready for collection. However the member of staff was extremely helpful and went through the morning's goods inwards and found my order. Excellent commitment there!
It should also be noted that I ordered another LP online for delivery. That arrived bang on schedule.
18 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi Mr
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I was really impressed with the person…
I was really impressed with the person who served me as he remembered to item number that I went to pick up without having to look twice. Great memory.
15 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi Jacqueline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and efficient Assistant.
6 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hello Dorothea
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good purchase :)
Very good purchase and super friendly and helpful staff, however purchase took quite a bit longer than expected. Still i absolutely love HMV as you always have exactly what i’m looking for :)
11 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hello Ruby
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Keeps you informed and helpful stafc
8 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, collected what I had ordered on time, even browsed after being shown sale items and made further purchase!! Thanks Wes!
5 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The. miles. davis. 54. cd
The. miles. davis. cd. only. took. 3. days. to. collect. staff. very. freindly
30 de novembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
very friendly staff .Quick service
2 de dezembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hello tracey
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great customer service in store finding…
Great customer service in store finding and ordering the right product delivered and collected very happy customer
26 de novembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely staff
25 de novembro de 2024
Very helpful and polite staff
Very helpful and polite staff. Helped me with my purchase. Had it delivered to me which arrived on time and well packed
24 de novembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ben in hmv bexleyheath was very helpful…
Ben in hmv bexleyheath was very helpful not pushy and let me make my own mind up explained everything very helpful
17 de novembro de 2024
Resposta da hmv (UK) - Bexleyheath
Hi Maria,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.