This item arrived early on 27/08/2026. The item came sealed and well packaged, the cd case, information booklet, back insert and cd, all came in pristine condition!!!. The cd plays perfectly and sound... Ver mais
A empresa respondeu
Localização
Alterar localização31 Dale End, The Vault, B4 7LN Birmingham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I visited this store today with my son who bought a K-pop album, as we were leaving I was just intrigued and asked what the difference is between the vault and the regular HMV, a very nice staff memb... Ver mais
A empresa respondeu
Attended the Jack Savoretti event yesterday and although I really enjoyed his performance, I thought the organisation for the signing was poor. Lots of people from right at the back pushed in front an... Ver mais
A empresa respondeu
I visited The Vault in Birmingham to see Jayler play. It was easy to order online. Not too many communications from you afterwards, just enough. Collected my vinyl and wristband and thoroughly enjoyed... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Birmingham Vault
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
31 Dale End, The Vault, B4 7LN, Birmingham, Reino Unido
4,7
Excelente
533 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
got my pink pantheress signing cd was…
got my pink pantheress signing cd was so great smooth process and signing sooo cool!
12 de maio de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Christel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bought online
Bought online, tickets for Q&A and CD, straight forward enough, thanks
8 de maio de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
CD purchases
HMV website was easy to use, managed to complete an order as a guest user, great service, prompt dispatch.
Well packed, recommended to all.
5 de maio de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast efficient service and delivery……
Fast efficient service and delivery… thank you
1 de maio de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent CD signing event
Apart from the CD itself being top quality. The alongside signing by Mr. James Arthur was super friendly, well organised and a very pleasant experience. Staff were friendly and helpful and I’d definitely recommend signings and events in store in future.
26 de abril de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
amazing
met James Arthur at birmingham hmv for an album signing, it was the best day of my life. staff were really helpful and friendly, great atmosphere!!
26 de abril de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Allowing the album signings.
28 de abril de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Tina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Can't ever complain great service
28 de abril de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Birmingham Vault
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great quality service
The knowledge of all the colleagues that work at HMV, the customer service was second to none
13 de abril de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Birmingham Vault
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Now 120
HMV I’m love you I’m had a latest now Album one day early, which is brilliant keep up the good work.
7 de abril de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Birmingham Vault
Hello Beverley
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
In store signing event well organised
William in customer service had made sure I would have a seat at the in store signing. Staff in store were excellent and took good care of me during the event and afterwards.
18 de março de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast and efficient service
Fast and efficient service.
In store there is some excellent finds too.
10 de março de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff member that served me was…
The staff member that served me was very helpful and kind. i easily received my package after entering my email address
3 de março de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brad Simpson Album Signing
The signing was incredible,staff was super friendly,everything was neat and professional
2 de março de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Charlotte
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were amazing!
Staff were amazing!! Everything was really well organised. Just 1 negative was that the Birmingham venue was very cold.
3 de março de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Denise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Huge store with friendly, helpful, knowledgeable staff
Huge store with friendly, helpful staff who know what they’re about. I went to a Wombats in-store performance and it was fun, seemed well-organised, and the sound was great. Back to how it used to be in the 90s!
26 de fevereiro de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your store is way too cold- get some…
Your store is way too cold- get some heating on!
26 de fevereiro de 2025
Resposta da hmv (UK) - Birmingham Vault
Hi Peter,
Thank you for your feedback, we will certainly pass this onto the store for their reference.
Hope to see you again soon!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.