The service from the staff was very good, they were helpful and good at their work, I got the two items I ordered in a semi good time, so that is not the issue, the issue is the cost of the items, stu... Ver mais
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Localização
Alterar localizaçãoUnit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
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Leia as opiniões dos outros
Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Ver mais
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Glad to hear back from you, I really appreciate the high level of support that all your staff provide I've always been really invested in various forms of fictional media and enjoy nothing more th... Ver mais
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Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Bluewater
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Reino Unido
4,7
Excelente
311 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was helped enormously by a young…
I was helped enormously by a young staff member. I had to order the vinyl I wanted and she was extremely efficient.
16 de maio de 2026
Resposta da hmv (UK) - Bluewater
Hi Lawrence
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bluewater
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The service from the staff was very…
The service from the staff was very good, they were helpful and good at their work, I got the two items I ordered in a semi good time, so that is not the issue, the issue is the cost of the items, stuff costs way to much for me to give a good review, blue rays cost is too much, £15.99 is too much, anime now being split into part one and part two £34.99 each makes it £69.98 for one season that is too much money
11 de agosto de 2026
Resposta da hmv (UK) - Bluewater
Hello Jonathan,
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
I ordered the new Stray Kids album via…
I ordered the new Stray Kids album via kick and collect. I was told that it should be in store to collect when I came down for the pop up event on Friday. It didn't turn up until Saturday. I live an hour away from the store and had to go all the way back again.
13 de agosto de 2026
Resposta da hmv (UK) - Bluewater
Hi Natalie,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.
However, we're pleased to see it's since been delivered and is now with you; thanks for your patience throughout this matter.
Resposta da hmv (UK) - Bluewater
Hi RB
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good prices and delivered bang on-time
Good prices and delivered bang on-time. Couldn't ask for more. 5*****
20 de julho de 2026
Resposta da hmv (UK) - Bluewater
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bluewater
Hello Mr Taylor,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
very good, fast delivery and easy pick up
very good fast delivery and easy pick up
10 de julho de 2026
Resposta da hmv (UK) - Bluewater
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy reservation and collection of my…
Easy reservation and collection of my chosen CD
12 de julho de 2026
Resposta da hmv (UK) - Bluewater
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff were very helpful and…
Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were helpful and patient.
9 de julho de 2026
Resposta da hmv (UK) - Bluewater
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good experience …
The staff were very helpful especially Ellie and Amiee (Bluewater) and the vinyl arrived when it was promised.
3 de julho de 2026
Resposta da hmv (UK) - Bluewater
Hello Nancy
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bluewater store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Bluewater
Hi Sam,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre order a CD with release date…
Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected!
(Royal Mail could have been quicker, but did deliver after a weekend)
8 de junho de 2026
Resposta da hmv (UK) - Bluewater
Hi Janis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very professional
Very professional, helpful service from branch staff at Bluewater shopping centre.
17 de junho de 2026
Resposta da hmv (UK) - Bluewater
Hello Matt
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful in store
Very helpful in store, made sure all details correct and delivered as specified, no complaints
8 de junho de 2026
Resposta da hmv (UK) - Bluewater
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered a record and was kept up to…
Ordered a record and was kept up to date via email when ready. Ver efficient and a very happy customer
30 de maio de 2026
Resposta da hmv (UK) - Bluewater
Hello Elane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always good humoured friendly and…
Always good humoured friendly and helpful.
A very pleasant store to visit whether to buy or to browse
31 de maio de 2026
Resposta da hmv (UK) - Bluewater
Hi Gerard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bluewater
Hi marianne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent as Always!
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficient and welcoming on arrival. Excellent service and have never had any problems online or in store. Will continue to use as it beats all others.
26 de maio de 2026
Resposta da hmv (UK) - Bluewater
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bluewater
Hi pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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