I bought my item in store, which was out of stock & they arranged to have it delivered free of charge direct from their supplier. The item arrived quickly & in perfect condition. I was very happy with... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 14, Petergate Mall, The Broadway Centre, BD1 1AH Bradford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My absolute favourite music store! As a huge music enthusiast, being here surrounded by the music, merchandise and apparel is amazing. It would be a dream to work here one day. Please employ me! Hones... Ver mais
A empresa respondeu
We had seen some earphones online but since we were in Bradford, we popped into the Broadway store and had a look for them. Unfortunately we could not find any, we asked a member of staff who looked o... Ver mais
A empresa respondeu
Couldn't find the vinyl lp I wanted in store - ordered from the website & collected from HMV in Bradford a few days later. Excellent communication throughout with email updates. Staff in store removed... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Bradford
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 14, Petergate Mall, The Broadway Centre, BD1 1AH, Bradford, Reino Unido
4,8
Excelente
158 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service!
29 de julho de 2024
Resposta da hmv (UK) - Bradford
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No problems at all really happy with…
No problems at all really happy with this service thankyou
23 de junho de 2024
Resposta da hmv (UK) - Bradford
Hi Denise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great Service & products
28 de maio de 2024
Resposta da hmv (UK) - Bradford
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Click and collect was really handy
Item was ready for collection on time. Well-packed and had no problems with the order. Thanks!
26 de abril de 2024
Resposta da hmv (UK) - Bradford
Hi Paula
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service with click and collect.
25 de abril de 2024
Resposta da hmv (UK) - Bradford
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bradford
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bradford
Hi David
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv provide a friendly efficient service
Hmv provide a friendly efficient service
27 de março de 2024
Resposta da hmv (UK) - Bradford
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Purchased an exclusive coloured vinyl…
Purchased an exclusive coloured vinyl to HMV. Collected in store, staff friendly and helpful when wanted additional items.
13 de março de 2024
Resposta da hmv (UK) - Bradford
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered in hmv Bradford they said when…
Ordered in hmv Bradford they said when they would turn up and didn't have to chase 👍
25 de fevereiro de 2024
Resposta da hmv (UK) - Bradford
Hi Marc
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We liked that my son who hASD and…
We liked that my son who has ASD and anxiety could come in to our local store he could order his film an know on release date they’d email us to collect it ready as he prefers collect in store than post as it is part of practicing his independence skills an he also likes to see what new collectibles you have in store for us we had a positive experience
30 de janeiro de 2024
Resposta da hmv (UK) - Bradford
Hi Katie
Thanks for getting in touch with such a positive 5-star review; we pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off. We really appreciate your comments and hope to see you again in the near future.
Thanks!
Went to pick up film
Went to pick up film, with my receipt and my email, then told need photo of my self. Took some time to get my order as was told no photo no film. Look if I use my phone and have proper receipt with email,, then why do you have to have a photo. Stupid idea that was, next time you can deliver to my address and not the shop.
2 de fevereiro de 2024
Resposta da hmv (UK) - Bradford
Hi Andrew
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent collection, apologies for any disappointment caused. When collecting an order from one of our stores we do ask for the order confirmation and photo ID just to make sure we are handing over the goods to the correct person. Information can be found on our website in our help centre.
Best wishes.
Inconsistency, and annoying
I came to collect my CDs from in store I didn’t have my ID so I was declined. I had to came back the next day with my ID, and she didn’t even ask me for my ID and allowed me to collect them?
29 de janeiro de 2024
Resposta da hmv (UK) - Bradford
Hello Mani
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Quick delivery but won't allow store…
Quick delivery but won't allow store click and collect for in-store stock
19 de janeiro de 2024
Resposta da hmv (UK) - Bradford
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The staff member in Bradford hmv was…
The staff member in Bradford hmv was very friendly all the staff are at Bradford branch and also my order was earlier than expected would definitely order again I get all my 4k movies from hmv
18 de janeiro de 2024
Resposta da hmv (UK) - Bradford
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service at Bradford is…
Customer service at Bradford is shocking...I asked a girl on the till if my order had cone in as I was passing and it was 23rd Dec. .she coldly said if you haven't had an email then no...I said if it doesn't Co e tomorrow 24th Dec, what can I do, do I have an alternative. She just stared at me and shrugged her shoulders...didn't give a damn...I didn't get my order for xmas!
Never again will I use online HMV.
29 de dezembro de 2023
Resposta da hmv (UK) - Bradford
Hello Deborah
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
5 stars
5 stars, excellent service great dispatch time and communication through out
15 de dezembro de 2023
Resposta da hmv (UK) - Bradford
Hi Rachael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering was simple.
Ordering was simple.
Got my dvds in less than 5 days
Fabulous service
15 de dezembro de 2023
Resposta da hmv (UK) - Bradford
Hi janice
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I always have great experience from all…
I always have great experience from all the staff at HMV stores in Bradford and Leeds (Wakefield too before it's closure years ago)
21 de novembro de 2023
Resposta da hmv (UK) - Bradford
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bradford
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.