Delivery service was quick and package was boxed really well no problems and the inside items weren't damaged. I got what I ordered and spoke to very helpful staff.
A empresa respondeu
Localização
Alterar localizaçãoUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
LP found easily though I couldn't remember title and prompt and friendly service with a bit of banter
A empresa respondeu
Email stating item would be in store earlier than expected was wrong. Staff in store (Bromley) were excellent on both days that I called in to collect my order, very helpful & went above & beyond to... Ver mais
A empresa respondeu
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Bromley
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Reino Unido
4,7
Excelente
273 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
LP ordered instore for home delivery
LP found easily though I couldn't remember title and prompt and friendly service with a bit of banter
12 de maio de 2026
Resposta da hmv (UK) - Bromley
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Thankyou very good service and…
Thankyou very good service and quality of service very good delivery
18 de maio de 2026
Resposta da hmv (UK) - Bromley
Hi Gennaro,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bromley Contingent
Purchased online.
Picked up in store (Bromley: The Glades).
Great service, as always.
Many thanks 😀
16 de maio de 2026
Resposta da hmv (UK) - Bromley
Hi Nick,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery and very helpful staff
Delivery service was quick and package was boxed really well no problems and the inside items weren't damaged. I got what I ordered and spoke to very helpful staff.
4 de maio de 2026
Resposta da hmv (UK) - Bromley
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was served by Cam (270).
i was served by Cam (270).
He was very polite and friendly and although the store was busy he searched to find the item i was looking for. He was very engaging and pleasure to talk to. Great asset to the store.
19 de abril de 2026
Resposta da hmv (UK) - Bromley
Hi Antonina
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much, and we hope to see you again soon :-)
Great customer service
Friendly, helpful and knowledgeable staff, great customer service.
21 de abril de 2026
Resposta da hmv (UK) - Bromley
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good customer service pilot workers…
Good customer service pilot workers stuff amazing experience
19 de abril de 2026
Resposta da hmv (UK) - Bromley
Hello Perry,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great Click & Collect service
Great staff at the counter dealing with my Click & Collect. Stars to do business with.
13 de abril de 2026
Resposta da hmv (UK) - Bromley
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience picking up online order
Great experience picking up online order.
11 de abril de 2026
Resposta da hmv (UK) - Bromley
Hi Anonymous
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
At the collection point the cashier was…
At the collection point the cashier was very polite and helpful
7 de abril de 2026
Resposta da hmv (UK) - Bromley
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered LP delivered to shop only took…
Ordered LP delivered to shop only took 3 days. Very pleased
4 de abril de 2026
Resposta da hmv (UK) - Bromley
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
3 de abril de 2026
Resposta da hmv (UK) - Bromley
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I shop in bromley hmv
27 de março de 2026
Resposta da hmv (UK) - Bromley
Hi Roy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Happy with my recent purchase
Happy with my recent purchase, three albums for £66.00 is a good deal, delivery was quick to the store and the click & collect process was simple.
30 de março de 2026
Resposta da hmv (UK) - Bromley
Hi Flavio
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Shit just shit
5 de março de 2026
Resposta da hmv (UK) - Bromley
Hi John
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Resposta da hmv (UK) - Bromley
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bromley
Hi Miss
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
BTS are back and HMV are on time!
Getting a pre-ordered album by BTS delivered on the day of release was fabulous.
Service always great by HMV
26 de março de 2026
Resposta da hmv (UK) - Bromley
Hi Jacqui
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Bromley
Hi Lina,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Email stating item would be in store…
Email stating item would be in store earlier than expected was wrong.
Staff in store (Bromley) were excellent on both days that I called in to collect my order, very helpful & went above & beyond to be helpful.
18 de março de 2026
Resposta da hmv (UK) - Bromley
Hi Stephan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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