Purchased a ltd edition box set online for a click and collect order couldn't be happier with the item and especially the 2 store assistants who were the most helpful and friendly. They made that stor... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 28, Octagon Centre, Orchard Street, DE14 3TN Burton Upon Trent, GB
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Leia as opiniões dos outros
I think the staff at HMV Burton are fantastic. They are so helpful when I go in and they answer all my questions It is a lovely store to go into
Pleased with a cd the last in stock in my store, "1942" which I noticed when I got it home, had some minor damage which probably would be okay to most people. I guess this is no longer popular item bu... Ver mais
A empresa respondeu
Sales assistants very helpful and knowledgeable , item ordered through store , texts to keep me updated , collected in a few days , good service from start to finish 👌
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Burton On Trent
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 28, Octagon Centre, Orchard Street, DE14 3TN, Burton Upon Trent, Reino Unido
4,6
Excelente
150 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I think the staff at HMV Burton are…
I think the staff at HMV Burton are fantastic. They are so helpful when I go in and they answer all my questions
It is a lovely store to go into
28 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da hmv (UK) - Burton On Trent
Hi stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sales assistants very helpful and…
Sales assistants very helpful and knowledgeable , item ordered through store , texts to keep me updated , collected in a few days , good service from start to finish 👌
9 de julho de 2026
Resposta da hmv (UK) - Burton On Trent
Hi susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Everything was very efficiently handled. Communication was excellent throughout the ordering process and collection of the cd from HMV Burton
9 de julho de 2026
Resposta da hmv (UK) - Burton On Trent
Hi Martyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Parcel delivery
I was happy when my parcel was delivered one day earlier than expected.
3 de julho de 2026
Resposta da hmv (UK) - Burton On Trent
Hello MISS
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
On the day delivery
The on the day delivery and the way the product was handled with care from the great and friendly staff made it worth ordering from them again.
22 de junho de 2026
Resposta da hmv (UK) - Burton On Trent
Hi Muhammad
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff and fast…
Friendly helpful staff and fast delivery of my order.
16 de junho de 2026
Resposta da hmv (UK) - Burton On Trent
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Such a quick delivery
Such a quick delivery, I’ve been going to HMV since the early 70s and never had a problem. Keep up the good work
3 de junho de 2026
Resposta da hmv (UK) - Burton On Trent
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still waiting for refund for cancelled…
Still waiting for refund for cancelled item which I ordered on the 26th of may Until I get my refund this is the only feedback youll get from me right now
31 de maio de 2026
Resposta da hmv (UK) - Burton On Trent
Hi Jason,
We were sorry to hear that you did not receive your refund. We understand you contacted us earlier today and the refund was processed.
Sincere apologies for the delay to this refund and thank you for chasing this up with us to have it resolved.
Resposta da hmv (UK) - Burton On Trent
Hi Nancy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Burton On Trent
Hi C
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient and friendly service
2 de maio de 2026
Resposta da hmv (UK) - Burton On Trent
Hi sheenagh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Help and advice given to me by female…
Help and advice given to me by female assistant at HMV Burton-on-Trent..
22 de abril de 2026
Resposta da hmv (UK) - Burton On Trent
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
ny favourite music store
amazing. i love hmv more then my sister. always have my fav artists cds and vinyls in stock. the guy who servedme is a sweethart
24 de janeiro de 2026
Resposta da hmv (UK) - Burton On Trent
Hi ella
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All was perfect
All was perfect, and a store delivery is a real plus, I don’t buy things that only have a delivery option.
The store staff were, pleasant and very polite.
19 de abril de 2026
Resposta da hmv (UK) - Burton On Trent
Hi Clifford,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very easy to place an order for a…
Very easy to place an order for a future release dvd. Helpful staff. Regular updates on delivery of the dvd.
9 de abril de 2026
Resposta da hmv (UK) - Burton On Trent
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
helpful staff with order
8 de março de 2026
Resposta da hmv (UK) - Burton On Trent
Hello Craig,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always seem to do a great job
Always seem to do a great job. Always have a laugh and a joke. Tell them what film you want and can go straight to it. Saves alot of time when they can do this instead of you trying to find it.
21 de fevereiro de 2026
Resposta da hmv (UK) - Burton On Trent
Hi Mr Wood
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful ordered new vynal…
Staff very helpful ordered new vynal for us.the lady was very nice
13 de fevereiro de 2026
Resposta da hmv (UK) - Burton On Trent
Hi mandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Burton On Trent
Hi Christopher
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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