I use HMV for any DVD I may need as they always provide and excellent service . Their products always come well packaged and delivery is always on time. Thank you and I would definitely recommend.
A empresa respondeu
Localização
Alterar localização41 Queen Street, CF10 2AS Cardiff, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Always get fantastic service in the Cardiff store, spoken many times with the same man, think his name is Keiron, the go to person for 4k bluray as staff say. Always recognise me when in and that g... Ver mais
A empresa respondeu
Firstly when I entered the Cardiff store and asked an assistant for help she was not interested at all and sent me away. So I headed upstairs where the staff were so helpful and knew their stuff. I... Ver mais
A empresa respondeu
It is difficult for me to shop as I am a person with Autism and being in public has its drawbacks with so much ignorance and lack of humanity. HMV has been a place where I have been shopping since I w... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Cardiff
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
41 Queen Street, CF10 2AS, Cardiff, Reino Unido
4,6
Excelente
414 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I use HMV for any DVD I may need as…
I use HMV for any DVD I may need as they always provide and excellent service . Their products always come well packaged and delivery is always on time. Thank you and I would definitely recommend.
11 de junho de 2026
Resposta da hmv (UK) - Cardiff
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cardiff
Hi Stephen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always get fantastic service in the…
Always get fantastic service in the Cardiff store, spoken many times with the same man, think his name is Keiron, the go to person for 4k bluray as staff say. Always recognise me when in and that goes a long way.
You can see he takes pleasure in his work and great knowledge, he advised how good Terminator 2 was on Bluray, did t try to sell but I asked about 4k and he had provided a personal and honest view on films worth getting, the standard Bluray of T2 he highly recommended and I would 100% agree with him.
The date of experience last week I've listed as last time in store but the experience was over multiple visits not just that day.
20 de junho de 2026
Opinião espontânea
Resposta da hmv (UK) - Cardiff
Hi Paul,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The nearest record shop for me would…
The nearest record shop for me would probably be in Cardiff (25 miles each way) and my mobility is not what it used to be so keeping me informed what's new through your emails is great. Keep the emails coming.
24 de junho de 2026
Resposta da hmv (UK) - Cardiff
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All of the staff's in hmv Cardiff are…
All of the staff's in hmv Cardiff are very kind an helpful
20 de junho de 2026
Resposta da hmv (UK) - Cardiff
Hi Rick
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cardiff store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The assistant in the Cardiff store…
The assistant in the Cardiff store Peter D was very helpful with good knowledge of music took time to explain the process of delivery which only took 3 days thank you.
11 de junho de 2026
Resposta da hmv (UK) - Cardiff
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Why HMV is a kool place
It is difficult for me to shop as I am a person with Autism and being in public has its drawbacks with so much ignorance and lack of humanity. HMV has been a place where I have been shopping since I was a young man and now I am 55. Every time I shop here everyone is excellent and helpful and most importantly,the staff are always very friendly and polite. I hope this continues because HMV have always been a place of quality.
13 de junho de 2026
Resposta da hmv (UK) - Cardiff
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
How can I review an item that I have…
How can I review an item that I have not received and have had zero communication about since it was supposedly dispatched 7 days ago. Very poor indeed.
10 de junho de 2026
Resposta da hmv (UK) - Cardiff
Dear Mr Taylor,
Thank you for your review.
We are sorry to hear of the delay with your click and collect order. Looking into this further, we are pleased to see that your Click and Collect order from hmv.com has now arrived at the hmv Cardiff store and is available for collection at your convenience.
Please take a copy of your order confirmation email with you when visiting the store, and a member of staff at the till will be happy to assist you further.
Many Thanks
Resposta da hmv (UK) - Cardiff
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Now CD
Very good service. Ordered and as available to collect two days later. No problems at all
24 de maio de 2026
Resposta da hmv (UK) - Cardiff
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to navigate web site..
Easy to navigate web site, competitive prices, free to click and collect
15 de maio de 2026
Resposta da hmv (UK) - Cardiff
Hi Joo,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cardiff
Hi kirk
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very prompt delivery.
4 de maio de 2026
Resposta da hmv (UK) - Cardiff
Hi Elizabeth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a 4K disc and it was…
I ordered a 4K disc and it was dispatched on the 24th April for collection at HMV Cardiff, it has not arrived, I went into the store and asked if it was in, the staff did not look for it just told me it was shown as dispatched. I'm not impressed.
1 de maio de 2026
Resposta da hmv (UK) - Cardiff
Hi Huw
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Pleasant shopping experience with very…
Pleasant shopping experience with very helpful staff
22 de abril de 2026
Resposta da hmv (UK) - Cardiff
Hi Steve
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
I placed my order at your Cardiff…
I placed my order at your Cardiff store. The staff were most helpful and did not make me think that my request was in any way a chore.
26 de abril de 2026
Resposta da hmv (UK) - Cardiff
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and delivery was fast
Easy to order and delivery was fast. Packaging was good.
1 de dezembro de 2025
Resposta da hmv (UK) - Cardiff
Hello Jeni
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Totally recommend buying from HMV
Sold out item initially when purchased with the promise of posting out as soon as stock arrived. Not too long to wait. Very happy with overall process.
Daughter over the moon with Gorillaz collectors CD. Really cool edition.
21 de abril de 2026
Resposta da hmv (UK) - Cardiff
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Why I love HMV So much
I love HMV So much. I see loads of Target exclucive Vinyl and CD from America, and I feel so bummed as I love collecting. But I soon learnt about H.M.V (His Master's Voice) a basic UK equivelent of the US Target and is probably actually more better too. I have done shopping in H.M.V multiple times, in December 2025 when I bought the 'K-pop demon hunters' H.M.V exclucive box set, then in January when I bought not one, not two but 3 CD's. Olivia Dean 'The Art Of Loving' Dua Lipa 'Radical Optimism' and Myles Smith 'A Minute...' But my experiance buying the new Bruno Mars album 'The Romantic' on H.M.V exclucive white vinyl was amazing, I had pre-ordered it the weekend before Easter Holidays and it arrived when me and my family were away in London, luckily my uncle came and collected it before it got stolen (That would've been bad!) now I enjoy listening to it very much. I highly reccomend H.M.V to the next person starting a collection.
11 de abril de 2026
Resposta da hmv (UK) - Cardiff
Hi Tal
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good and professional
31 de março de 2026
Resposta da hmv (UK) - Cardiff
Hi Dean,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.