Always get fantastic service in the Cardiff store, spoken many times with the same man, think his name is Keiron, the go to person for 4k bluray as staff say. Always recognise me when in and that g... Ver mais
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Localização
Alterar localização41 Queen Street, CF10 2AS Cardiff, GB
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Leia as opiniões dos outros
It is difficult for me to shop as I am a person with Autism and being in public has its drawbacks with so much ignorance and lack of humanity. HMV has been a place where I have been shopping since I w... Ver mais
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I did not know I could order albums from the shop, so when I asked behind the counter the lovely person informed me I could, and was incredibly helpful (plus we had a lovely chat about the albums, and... Ver mais
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Firstly when I entered the Cardiff store and asked an assistant for help she was not interested at all and sent me away. So I headed upstairs where the staff were so helpful and knew their stuff. I... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Cardiff
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
41 Queen Street, CF10 2AS, Cardiff, Reino Unido
4,6
Excelente
438 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
excellent customer service girl on till…
excellent customer service girl on till was really helpful and friendly and polite
24 de agosto de 2026
Resposta da hmv (UK) - Cardiff
Hello Martin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Cardiff
Hello kirk
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Cardiff
Hello Steven
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Cardiff
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Customer Service….Excellent Box…
Great Customer Service….Excellent Box set of NAME OF THE ROSE….Recommended.
14 de agosto de 2026
Resposta da hmv (UK) - Cardiff
Hi George
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use app for ordering and…
Easy to use app for ordering and payment. Great staff at HMV Cardiff as per usual.
4 de agosto de 2026
Resposta da hmv (UK) - Cardiff
Hi Huw
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The Movie I was looking for.
Got, after ordering, exactly the title that I was after.
16 de agosto de 2026
Resposta da hmv (UK) - Cardiff
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cardiff
Hi usuario
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Professional service
Simple process, item turned up on its release date.Helpful staff in the Cardiff shop as always
13 de agosto de 2026
Resposta da hmv (UK) - Cardiff
Hi Neil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Notified when order has arrived and…
Notified when order has arrived and friendly staff make it easy to collect
13 de agosto de 2026
Resposta da hmv (UK) - Cardiff
Hello Avril
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The member of staff was very helpful
The member of staff was very friendly and helpful and they picked out what I pre ordered straight away and was very helpful
9 de agosto de 2026
Resposta da hmv (UK) - Cardiff
Hi Chantelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My album did not arrive
My album did not arrive. I’m not sure how to proceed but currently awaiting an email from the help centre. Hopefully this can be resolved.
8 de agosto de 2026
Resposta da hmv (UK) - Cardiff
Hi Tim,
Thank you for your feedback, and apologies for the delay with your order.
We can see that a member of our team has now responded to your query via email.
Brilliant service happy to help staff…
Brilliant service happy to help staff woild recommend
9 de agosto de 2026
Resposta da hmv (UK) - Cardiff
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were fab ❤️
29 de julho de 2026
Resposta da hmv (UK) - Cardiff
Hi Adam
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cardiff store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Helpful Store Assistant
Although the store did not have the DVD required,
the assistant in the store was very helpful in purchasing it on line in the store and having it posted to me.
18 de maio de 2026
Resposta da hmv (UK) - Cardiff
Hi Martyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are excellent they’re so…
The staff are excellent they’re so friendly I shop there at least 4/5 a week I absolutely love HMV they have everything I need a great selection of 4k and vinyl and I will definitely keep shopping there I’m a complete movie buff and also love my music 🎧
22 de julho de 2026
Resposta da hmv (UK) - Cardiff
Hi stephen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cardiff store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Delivery on day promised
Delivery on day promised , great product and great prices
23 de julho de 2026
Resposta da hmv (UK) - Cardiff
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service and a friendly face.
21 de julho de 2026
Resposta da hmv (UK) - Cardiff
Hi IMM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cardiff
Hi James,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy ordering service and very quick…
Easy ordering service and very quick delivery, within 2 days
18 de julho de 2026
Resposta da hmv (UK) - Cardiff
Hi janbomar
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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