The customer service was brilliant and I found them very helpful when I was looking for a certain CD, it wasn't in store but then I was told It could be ordered. The CD arrived within a few days
A empresa respondeu
Localização
Alterar localizaçãoUnit 12, The Lanes, CA3 8NT Carlisle, GB
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Leia as opiniões dos outros
Fantastic branch lots of items in store. Fantastic friendly and helpful staff found items for us as its a large store Will definitely go again
A empresa respondeu
I’ve had brilliant experiences with the Carlisle HMV, both in store and with Funko Pop pre-orders. The staff are always welcoming, helpful, and really know their stuff. Every time I’ve visited,... Ver mais
A empresa respondeu
Knowledge from the staff was amazing. Genuine interest in my love for music. Had conversation about how music of all genres can stir up memories especially of your teenage years. Ten out of ten.
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Carlisle
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 12, The Lanes, CA3 8NT, Carlisle, Reino Unido
4,8
Excelente
140 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Ordered online and delivered to shop. This allowed me to browse and pick up something extra. Very good staff and large selection of merchandise. Easy parking in the lanes for the shop and other services.
19 de janeiro de 2026
Resposta da hmv (UK) - Carlisle
Hi Rottie.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Carlisle
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had to change the CD I bought
Had to change the CD I bought a HMV couldn't have been more helpful.
19 de dezembro de 2025
Resposta da hmv (UK) - Carlisle
Hi Jonathan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service,great staff
11 de dezembro de 2025
Resposta da hmv (UK) - Carlisle
Hello Johnny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service on pre orders and in store sales at Carlisle
I’ve had brilliant experiences with the Carlisle HMV, both in store and with Funko Pop pre-orders. The staff are always welcoming, helpful, and really know their stuff. Every time I’ve visited, the service has been quick, friendly, and genuinely enjoyable.
My Funko Pop pre-orders have always been handled smoothly, with great communication and no hassle when picking them up. It’s clear the team take pride in what they do.
A superb store with amazing staff, definitely one of my favourite places to shop. Highly recommended!
5 de novembro de 2025
Opinião espontânea
Resposta da hmv (UK) - Carlisle
Hi Tirene
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful notification text and helpful…
Helpful notification text and helpful staff in shop
1 de dezembro de 2025
Resposta da hmv (UK) - Carlisle
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Carlisle
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young lady who served me was very…
The young lady who served me was very kind and helpful, found what I wanted and ordered it for me.
10 de novembro de 2025
Resposta da hmv (UK) - Carlisle
Hi Barry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Carlisle
Hi Bruce
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very helpful
Very helpful. Would deffo recommend buying your cds or records from the shop or order to your closest store
20 de outubro de 2025
Resposta da hmv (UK) - Carlisle
Hello Jonno,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Excellent service and super efficient…
Excellent service and super efficient thank you.5⭐⭐⭐⭐⭐
18 de outubro de 2025
Resposta da hmv (UK) - Carlisle
Hello MR
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered item in store
Ordered item in store, to be delivered to store. Friendly service, arrived on time
12 de outubro de 2025
Resposta da hmv (UK) - Carlisle
Hi MRS
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Incredible service Good price quick…
Incredible service Good price quick delivery well pleased.
1 de outubro de 2025
Resposta da hmv (UK) - Carlisle
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collection of click and collect item
The member of staff was pleasant to deal with and my ordered item was located immediately.
1 de outubro de 2025
Resposta da hmv (UK) - Carlisle
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast great service
Fast great service. Excellent colleagues in store when picking it up
19 de setembro de 2025
Resposta da hmv (UK) - Carlisle
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
something real
I've been returning to cds and dvds lately, so it's been great to order from HMV as well as visit their high street stores for my purchases. Always a great experience.
19 de setembro de 2025
Resposta da hmv (UK) - Carlisle
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Instore ordering fantastic
Went instore on Thursday to order a couple of Tshirts - free postage. Package arrived 2 days later on Saturday. Very impressed!
12 de setembro de 2025
Resposta da hmv (UK) - Carlisle
Hi Jeanette
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Carlisle
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great product & service.
5 de agosto de 2025
Resposta da hmv (UK) - Carlisle
Hi chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Carlisle
Hi James
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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