Can’t remember the name of the guy that served me but nonetheless he was a really great guy. Made it very easy to find a replacement for a part of my order that I’d messed up on , went out of his way... Ver mais
A empresa respondeu
Localização
Alterar localização13/15 Smithford Way, CV1 1FY Coventry, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... Ver mais
A empresa respondeu
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... Ver mais
A empresa respondeu
Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw Ja... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Coventry
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
13/15 Smithford Way, CV1 1FY, Coventry, Reino Unido
4,8
Excelente
345 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The original and best
Whether it's DVD, Music. Memorabilia pr books hmv has everything you could possibly want. The staff are super helpful too. I can't recommend them enough.
2 de dezembro de 2024
Resposta da hmv (UK) - Coventry
Hi steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Coventry
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience
Great experience. The staff especially Taylor at Coventry store HMV was very helpful and happy
3 de dezembro de 2024
Resposta da hmv (UK) - Coventry
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
💯 best experience with hmv click & collection's
Always a great one with HMV when click & collecting 💯
I have always been looked after by the staff who are very friendly & helpful 🙏🏽🙏🏽💯 & that's is why lam very happy to continue doing business with this company!.
I would also like to point out how brilliant they are keeping you updated via email about your item & letting you know when it's in store & ready to collect, also if you are unable to make it for collection on the day they do hold your items for l think one week or two? Not quite sure which of those it is but its definitely 1 of these policies 💯
Thanks for looking after me guys 👌🏽🙏🏽👍🏽
12 de novembro de 2024
Resposta da hmv (UK) - Coventry
Hi Rocky
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went into HMV on Tuesday after seeing…
Went into HMV on Tuesday after seeing what I thought was my record was ready for collection, I am parchly sighted and I wasn't treated in the normal way that I would come to expect from a store that I have used ever since I was much younger I feel that I am a good customer as you can see through my account,
Also the day off collecting my album i was made to wait whilst she was serving everyone else and when I was the only person there I had to walk to the till she was on even though I was at the correct collection point I feeling like I should be taking my custom elsewhere
12 de novembro de 2024
Resposta da hmv (UK) - Coventry
Hello Clive
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Great service
Great service, quick delivery to store and really helpful and friendly staff.
Thank you
14 de novembro de 2024
Resposta da hmv (UK) - Coventry
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
When I went into hmv store in Coventry…
When I went into hmv store in Coventry to order Michael Ball & Alfie Boe CD jess
The assistant was very helpful as was the rest of the Staff when I went to collect it . I have always found the staff friendly & helpful especially to elderly & disabled people.
9 de novembro de 2024
Resposta da hmv (UK) - Coventry
Hello Beatrice,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff are always friendly and helpful
Staff are always friendly and polite, always go the extra mile.I often get stuff for my partner and as someone whose music knowledge ended with Slade they never make me feel like a patronised chump. As such we spend money there rather than on line. I was served by Taylor, thank you Taylor.
20 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Sammy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I'd ordered a DVD
I'd ordered a DVD and it arrived at the store within a couple of days, as I was told it would be, so, great service.
23 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Coventry
Hi Charlotte
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fast Easy way to get a cd when ordering…
Fast Easy way to get a cd when ordering online
16 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was a great night one of my…
It was a great night one of my favourite bands I love the venue when the band finished we go out to the balcony area and the dj starts the tunes
14 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Frank
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Positive and negative
I thought the charge for the cloak room was too expensive and the music was too loud in the bar that you had to keep repeating your order to the bar staff because they couldn’t hear. But the staff were lovely and friendly and the band was amazing
14 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi, thanks for leaving us a review. Whilst we are pleased to hear that you enjoyed the event, we thank you for your valuable feedback regarding the cloak room and ordering at the bar. We apologise for any disappointment with regards to the price of the cloakroom and the loudness of the event.
These notes will be logged with the relevant department for review. We hope to earn the remaining 2 stars from you next time.
Resposta da hmv (UK) - Coventry
Hi Rachel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Experience
Great experience- easy entry system, pretty good bar service considering the amount of customers. Fantastic venue for music!
14 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick Service
On line order and postal delivery service for a CD was quick and reasonably priced.
12 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Paul,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I haven't even received the purchase so…
I haven't even received the purchase so bloody rubbish I haven't had a email at all so not happy 🙁
12 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Shirley
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see you have been in contact and we have advised you.
Kind regards
These are great lights
These are great lights, although small they let out a lot of light
12 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hello Jan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very helpful staff in store to order
Very helpful staff in store to order. Arrived in excellent condition when promised
6 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Coventry
Hello Andrew,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.