Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Ver mais
A empresa respondeu
Localização
Alterar localização71 / 77 Murraygate, DD1 2EA Dundee, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Ver mais
A empresa respondeu
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Ver mais
A empresa respondeu
The whole experience of being in the shop, from browsing everything to purchasing and taking home, was excellent. They have such an excellent range available from collectibles to niche cult related it... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Dundee
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
71 / 77 Murraygate, DD1 2EA, Dundee, Reino Unido
4,8
Excelente
246 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great delivery timescale.
19 de agosto de 2026
Resposta da hmv (UK) - Dundee
Hello Ronald,
Thanks for leaving us a great review, we’re delighted to hear you had a positive experience and can’t wait to see you again soon!
ordered in store quick delivery…
ordered in store quick delivery excellent service
15 de agosto de 2026
Resposta da hmv (UK) - Dundee
Hi MR
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Customer service was excellent
14 de agosto de 2026
Resposta da hmv (UK) - Dundee
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect as always.
2 de agosto de 2026
Resposta da hmv (UK) - Dundee
Hi THOMAS
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Dundee
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As always fantastic experience at hmv…
As always fantastic experience at hmv from receiving my goods to the friendly staff. Thank you once again 😀
28 de julho de 2026
Resposta da hmv (UK) - Dundee
Hi Wendy
Thank you for leaving a 5 star review! We’re delighted to read your kind comments and can’t wait to see you again soon!
Thanks :-)
Resposta da hmv (UK) - Dundee
Hello Fred
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Dundee
Hi Alistair,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Ordered Tshirts in
Ordered Tshirts in, came fast and in perfect condition, very friendly staff.
19 de junho de 2026
Resposta da hmv (UK) - Dundee
Hi Kenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service Cd arrived in store two…
Great service Cd arrived in store two days earlier than expected.
Staff were excellent disc was ready waiting for me and they were very friendly.
18 de junho de 2026
Resposta da hmv (UK) - Dundee
Hi J
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Dundee
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Needed help in store to purchase online…
Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful.
Good communication regarding order and updates by email. Item arrived promptly and pick up was seamless.
All in all a very quick and easy purchase
8 de junho de 2026
Resposta da hmv (UK) - Dundee
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Honestly...
Honestly, HMV is the closest I'll ever get to the Criterion Closet, so going there and grab a couple movies always feels good.
The Dundee guys do a very good job too, they deserve credit, they're always friendly, and cool.
12 de junho de 2026
Resposta da hmv (UK) - Dundee
Hi Victor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The helpfulness by staff the easy…
The helpfulness by staff the easy ordering in store and quick delivery
6 de junho de 2026
Resposta da hmv (UK) - Dundee
Hi Eilene
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Dundee
Hello Aj
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I I went into the the Dundee store…
I I went into the the Dundee store looking to replace my headphones but was unable to find a pair of MIXX headphones similar to what I have, I asked an assistant if he had anything he said not in stock but he would order a pair for me, I received an email a few days later to say they had been delivered to the store and I could collect them anytime
6 de junho de 2026
Resposta da hmv (UK) - Dundee
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent friendly and knowledgeable…
Excellent friendly and knowledgeable staff and good service
Wide choice of albums stocked
1 de maio de 2026
Resposta da hmv (UK) - Dundee
Hi Sonya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and pleasant staff in the…
Very helpful and pleasant staff in the Dundee branch.
Order arrived promptly.
24 de maio de 2026
Resposta da hmv (UK) - Dundee
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV Dundee review
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
23 de maio de 2026
Resposta da hmv (UK) - Dundee
Hello Ezra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff served a bit disinterested and…
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
19 de maio de 2026
Resposta da hmv (UK) - Dundee
Hello Paul
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
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