hmv (UK) - Dunfermline Opiniões 

136
TrustScore: 4.5 em 5

4,7

Unit 53/65, Kingsgate Shopping Centre, KY12 7QU Dunfermline, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It doesn't matter which member of staff serves me in the Dunfermline HMV. They all know the product they are selling,also help in anyway to source the item im looking for, release dates etc. It's a p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found what i was looking for straight away. Thought i would have to pay for delivery but i didnt. So im very happy and would highly recommend HMV to everyone.

A empresa respondeu

Classificada 5 em 5 estrelas

I bought albums for fathers day on line. Found the site easy to use and you get the same offers as you do in store. I don't live near a HMV so it wad easier to get them delivered to a store.near my da... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was my first time using HMV Dunfermline. I was desperate to get the right album for my granddaughter, Jeff Buckley is not someone I've heard of. The Dunfermline branch were right on the ball iden... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de música
  2. Loja de CDs
  3. Loja de DVDs
  4. Loja de discos
  5. Loja de aparelhos de som
  6. Loja de t-shirts

Sobre hmv (UK) - Dunfermline

Escrito pela empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito pela empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informações de contacto

  • Unit 53/65, Kingsgate Shopping Centre, KY12 7QU, Dunfermline, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(136)

30 014 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Shopping experience

It doesn't matter which member of staff serves me in the Dunfermline HMV. They all know the product they are selling,also help in anyway to source the item im looking for, release dates etc. It's a pleasure shopping instore. Thanks to all the staff....

23 de junho de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi James

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Keyser Soze

Found what i was looking for straight away. Thought i would have to pay for delivery but i didnt. So im very happy and would highly recommend HMV to everyone.

28 de junho de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Damien

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

I bought albums for Father's Day

I bought albums for fathers day on line. Found the site easy to use and you get the same offers as you do in store. I don't live near a HMV so it wad easier to get them delivered to a store.near my daughters. On line was easy to use. It was delivered when they said it would be and the collection was straight forward. The staff were very helpful

24 de junho de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

The young lady called sian was amazing…

The young lady called sian was amazing and well mannered with a great personality xx

15 de junho de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Shona

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Good service from the friendly staff.

Good service from the friendly staff.

I’ve used this branch quite a few times and will continue to do so.

17 de junho de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Neal

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

The guy I spoke to was friendly

The guy I spoke to was friendly, helpful and knowledgeable. He organised my delivery quickly and explained the process.

5 de junho de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Dale

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Music CD was not available in store

Music CD was not available in store. Very helpful member of staff sourced and ordered what I wanted, no problem. picked them up 2 days later.

26 de maio de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Norman

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Great Selection of Genres

Extremely good selection of Vinyl & CDs, staff are always very helpful and friendly, great for pre-orders!

5 de maio de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Wayne

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Great Service

Staff were friendly and helpful. Ordered a CD box set and it was delivered to the store faster than expected!

27 de março de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Dunfermline

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Classificada 5 em 5 estrelas

Pre order forBruno Mars

Placed my pre order for Bruno Mars, kept up to dste with emails and arrived on time in store, very pleased

4 de março de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi karen

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Classificada 5 em 5 estrelas

Pretty good

It was well packaged and felt very safe and secure and was delivered on time

6 de fevereiro de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Reese

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Parcels always arrive on time

26 de janeiro de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Janet

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

With a song in my heart

It was my first time using HMV Dunfermline.
I was desperate to get the right album for my granddaughter, Jeff Buckley is not someone I've heard of. The Dunfermline branch were right on the ball identify the album and shipped it immediately. I don't celebrate Christmas. We have a family day instead and my granddaughter's family present arrived bang on time. I'm not the best technology but I can get by but using your technology was easy understood and simple to use.
Thanks for getting that right?

22 de janeiro de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi garry

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Delivered before Christmas

Delivered before Christmas promptly after ordering online. Had to return 1 vinyl to the store as I ordered a duplicate in error online. I returned in January to store to exchange and no issues with process. Seamless service. 10/10.

4 de janeiro de 2026
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Michelle

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon 🙂

Classificada 5 em 5 estrelas

Music to my ears 🎵

Effortless to order item. Got exactly what I wanted and was given regular communication as to where my parcel was. Pick up was no bother and staff were extremely courteous.

23 de dezembro de 2025
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Fast delivery for item that was not in stock at time of order.

The item I ordered was not in stock at the time I placed the order. The item was dispatched as soon as it was in stock and arrived in time for when I needed it (before Christmas) with fast delivery.

21 de dezembro de 2025
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Nathan

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

It was easy to understand when placing…

It was easy to understand when placing my order

14 de dezembro de 2025
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Janet

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 1 em 5 estrelas

Will not order again

First time I have ordered from HMV, received an email telling me my pre ordered purchase had been dispatched to the store on 3rd of Dec phoned the Dunfermline branch 10th Dec advised by the employee that Royal Mail is really busy but I should have it before Christmas. I placed orders with other stores 3 days ago that have been delivered by Royal Mail already!! No offer of I'll enquire about it just they'll send me an email when they have it. I will not order from HMV again, this is part of a Christmas gift and I have no idea if it will arrive on time. Just not good enough 😕

10 de dezembro de 2025
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Nyree

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Classificada 1 em 5 estrelas

Ordered DVD on 17 Nov for delivery to…

Ordered DVD on 17 Nov for delivery to local Dunfermline store. Called in on 27th to pick up but DVD hadn’t arrived. As I was showing it to friends the following day I had to order through Amazon. It arrived less than 24 hours later. Chap at store said he could not refund me as it had to be processed through HO. All in all a very poor experience.

25 de novembro de 2025
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Stewart

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Classificada 5 em 5 estrelas

Easy to order online and assistant very…

Easy to order online and assistant very helpful in the store ewhen I picked up my order. Excellent service all round

23 de novembro de 2025
logótipo da hmv (UK) - Dunfermline

Resposta da hmv (UK) - Dunfermline

Hi Helen, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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